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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris Stevenson, the technician, worked wonders! He was through in cleaning the carpets...they really do look amazing! We were very happy with his work! Job well done.
My past experience has been wonderful. The gentleman picked up my rugs Monday 10/26 were pleasant and very helpful. Arrived several hours early as I was returning home from medical appt. Used this company many times in past for my home and properties. Was taken aback as they now charge a “service charge” for picking up rugs. In past paid for cleaning after they completed it. This time service charge and new policy is to have customer pay in advance before service and rugs returned. This was rather concerning. Never paid in advance for a service. I’m hoping the rugs are cleaned well. It remains to be seen. I’ll update after the service is performed and rugs are returned.
Professional, thorough
My carpet is crunchy and looks darker than it did prior to Zerorez treatment. The second attempt did not help. Still very crunchy
Carpets were cleaned and not crunchy
No residue or smell
Friendly tech, price was right, my tough pet stains are gone
We have had our carpets cleaned by Zerorez for the past 10 years and have always given them a 10-out-of-10 customer satisfaction rating with our highest recommendation with no reservations. Their technicians have always been on-time, courteous, pleasant, respectful, competent and our carpets have always been cleaned to our satisfaction.
Excellent service as well as final results.
Have used your services four times now and have never been disappointed.
Great job cleaning my carpets! Removed so many spots and did it efficiently
I was amazed at how well my carpets turned out! 150% cleaned for sure!! Thank you zerorez!
I have 4 dogs and you guys get my carpets clean!
Rachel was a wonderful technician. She was friendly and thorough in her work.
The tech was very knowledgeable and friendly. He did an outstanding job and my carpets are very clean without the chemical smell afterward. He pointed out some areas of concern and offered his advice for future use. The other company i used would scratch our baseboards and furniture. He did none of those things and I am extremely satisfied.
My technician was amazing! Conscientious, hard-working, and friendly. Explained what he was doing. The results are fantastic. Thank you!
Excellent service. Technician did a great job. All areas of carpet were cleaned thoroughly. Did not waste any time from start to finish.
Everything was great. Josh was very thro. A very nice young man. Great employee! My carpets look fabulous !!!
We are very pleased with the cleaning of our carpets and tile! They look like new! The technician Dave was very thorough and we recommend him highly!
I thought the result was just ok. I’ve never had tile floors before and I’ve never had tile professionally cleaned. Maybe my expectations were too high. I was very impressed that I was able to get a same day appointment. The technician was punctual and pleasant.
Technician was pleasant, professional, quick. Our carpets look great!
Our kitchen tile which is 20+ yrs old looks brand new after Zerorez was done! AMAZING
No residue very clean
The technician was fabulous!
Thank you for the excellent service, my rugs look great!
JD was so friendly and knowledgeable about this service and extras. I would happily refer ZeroRez and him specifically if possible to friends.
Service agent arrived early, completed within the time, carpets were cleaned thoroughly.
From the beginning when I spoke with Alice and she worked hard to give me the time that worked best for us. I believe she even called in another worker to get me scheduled.
Then Aaron arrived to take care of the service of cleaning the carpets on time!!! (he has taken care of us before). Did a great job and in a timely matter.
Thank you all
Terri J
job was well done!

Service was very professional. Workers were on time and did a great job!