Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84614 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Service was very professional. Workers were on time and did a great job!

Report a concern   October 28, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Chris Stevenson, the technician, worked wonders! He was through in cleaning the carpets...they really do look amazing! We were very happy with his work! Job well done.

Report a concern   October 28, 2020 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

My past experience has been wonderful. The gentleman picked up my rugs Monday 10/26 were pleasant and very helpful. Arrived several hours early as I was returning home from medical appt. Used this company many times in past for my home and properties. Was taken aback as they now charge a “service charge” for picking up rugs. In past paid for cleaning after they completed it. This time service charge and new policy is to have customer pay in advance before service and rugs returned. This was rather concerning. Never paid in advance for a service. I’m hoping the rugs are cleaned well. It remains to be seen. I’ll update after the service is performed and rugs are returned.

Report a concern   October 28, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Professional, thorough

Report a concern   October 28, 2020 — Rated 0 out of 10 by E.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet is crunchy and looks darker than it did prior to Zerorez treatment. The second attempt did not help. Still very crunchy

Report a concern   October 28, 2020 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Carpets were cleaned and not crunchy

Report a concern   October 28, 2020 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

No residue or smell

Report a concern   October 28, 2020 — Rated 10 out of 10 by Mitchell Lorie Zerorez Phoenix
What do you like about our products and services?

Friendly tech, price was right, my tough pet stains are gone

Report a concern   October 28, 2020 — Rated 10 out of 10 by Eugene Guerrero Zerorez Phoenix
What do you like about our products and services?

We have had our carpets cleaned by Zerorez for the past 10 years and have always given them a 10-out-of-10 customer satisfaction rating with our highest recommendation with no reservations. Their technicians have always been on-time, courteous, pleasant, respectful, competent and our carpets have always been cleaned to our satisfaction.

Report a concern   October 28, 2020 — Rated 10 out of 10 by Julia Hann Zerorez Phoenix
What do you like about our products and services?

Excellent service as well as final results.
Have used your services four times now and have never been disappointed.

Report a concern   October 27, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Great job cleaning my carpets! Removed so many spots and did it efficiently

Report a concern   October 27, 2020 — Rated 10 out of 10 by Leila Seevers Zerorez Phoenix
What do you like about our products and services?

I was amazed at how well my carpets turned out! 150% cleaned for sure!! Thank you zerorez!

Report a concern   October 27, 2020 — Rated 10 out of 10 by Mike Renteria Zerorez Phoenix
What do you like about our products and services?

I have 4 dogs and you guys get my carpets clean!

Report a concern   October 27, 2020 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Rachel was a wonderful technician. She was friendly and thorough in her work.

Report a concern   October 27, 2020 — Rated 8 out of 10 by R.A.J.K. Zerorez Phoenix
What could we do to improve?

Move furniture.

Report a concern   October 27, 2020 — Rated 10 out of 10 by Karen Paynter Zerorez Phoenix
What do you like about our products and services?

The tech was very knowledgeable and friendly. He did an outstanding job and my carpets are very clean without the chemical smell afterward. He pointed out some areas of concern and offered his advice for future use. The other company i used would scratch our baseboards and furniture. He did none of those things and I am extremely satisfied.

Report a concern   October 27, 2020 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

My technician was amazing! Conscientious, hard-working, and friendly. Explained what he was doing. The results are fantastic. Thank you!

Report a concern   October 27, 2020 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Technician did a great job. All areas of carpet were cleaned thoroughly. Did not waste any time from start to finish.

Report a concern   October 27, 2020 — Rated 10 out of 10 by Nancy Beveridge Zerorez Phoenix
What do you like about our products and services?

Everything was great. Josh was very thro. A very nice young man. Great employee! My carpets look fabulous !!!

Report a concern   October 27, 2020 — Rated 10 out of 10 by Don Bowles Zerorez Phoenix
What do you like about our products and services?

We are very pleased with the cleaning of our carpets and tile! They look like new! The technician Dave was very thorough and we recommend him highly!

Report a concern   October 27, 2020 — Rated 5 out of 10 by C.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought the result was just ok. I’ve never had tile floors before and I’ve never had tile professionally cleaned. Maybe my expectations were too high. I was very impressed that I was able to get a same day appointment. The technician was punctual and pleasant.

Report a concern   October 27, 2020 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Technician was pleasant, professional, quick. Our carpets look great!

Report a concern   October 27, 2020 — Rated 10 out of 10 by Shannon Burke Zerorez Phoenix
What do you like about our products and services?

Our kitchen tile which is 20+ yrs old looks brand new after Zerorez was done! AMAZING

Report a concern   October 27, 2020 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

No residue very clean

Report a concern   October 27, 2020 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The technician was fabulous!

Report a concern   October 27, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Thank you for the excellent service, my rugs look great!

Report a concern   October 27, 2020 — Rated 10 out of 10 by Julie Gibson Clark Zerorez Phoenix
What do you like about our products and services?

JD was so friendly and knowledgeable about this service and extras. I would happily refer ZeroRez and him specifically if possible to friends.

Report a concern   October 27, 2020 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Service agent arrived early, completed within the time, carpets were cleaned thoroughly.

Report a concern   October 26, 2020 — Rated 10 out of 10 by Squaw Peak Dental Terri Zerorez Phoenix
What do you like about our products and services?

From the beginning when I spoke with Alice and she worked hard to give me the time that worked best for us. I believe she even called in another worker to get me scheduled.

Then Aaron arrived to take care of the service of cleaning the carpets on time!!! (he has taken care of us before). Did a great job and in a timely matter.

Thank you all
Terri J

Report a concern   October 26, 2020 — Rated 9 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

job was well done!


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