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based on 87584 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert was very professional and good at his job! The price quoted on the phone was what we were charged, no hidden fees and "upgrades".
Great service and no harsh chemicals
There are still stains in the carpet which did not come out. I usually rent the Rug doctor and I have always been able to get the carpet looking great afterwards. But when you are paying $225.00 I think I should expect the carpet to look better than when I do it, and it does not. I believe it was a waste of my money and in the future I will just do it myself.
Got what was expected. Good service/good product
The carpet guy was so friendly.I had a really good experience. He was very knowledgeable and answered all my questions, he was funny too👍
Great effective service!!!
The tech was very personable and professional. He was respectful of our property and worked quickly. However the carpet doesn’t look any cleaner than it did before.
Their tile and grout cleaning equipment really did the job on our floors. When we found a small area in the kitchen that needed a return visit they did not hesitate on returning at no charge.
Great technician, friendly, diligent, personable. Results looked great
Great service and friendly service personnel. The carpet looks great!
Easy to schedule , on time , professional and efficient , respectful of home
We love that you do not use soap!
Very nice people .
Have had you to our house four straight times now, I would think that says enough. The man that came out the second time said the prints in the carpet were from the dog. The prints were as big as saucers, my dogs feet would not be anywhere near that size. But thank you very much for coming back and fixing it.
Terry explained everything. He is a nice guy and did a good job.
Professional. Well trained. The two people that came to my house did a fantastic job. I would recommend anyone who needs carpet cleaning
Jeremy was amazing! Loved his service and knowledge
Klayton Kitteison and Trey Rogers were careful about all the places they went, protecting the walls from hose marks. Very complete job, identified some stains, cleaned them well. Went over all our service options and pricing at the beginning. They showed a high level of care for our home and performed their work at a high level of workmanship.
thank you team.
Friendly Staff, excellent customer service from beginning to end. Very happy with the service and results. Highly recommend Zerorez
Excellent service and result. Jeff was great! I highly recommend Zerorez!
Overall experience was easy and work was done well.
Best in the business! I would use no other!
Our Carpeting is nice and Clean and the service was Good.
Everything! Service and products are excellent!!
Great customer service!
Customer Service
I liked the technicians and their professionalism. I like that chemicals etc are not used to clean carpet and tile. They missed a few spots on the tile that I am going to have to go back and clean by hand. several spots in the grout and a small section of the tiles it looked as if they missed.
I love how clean my carpet is and love that it is not sticky and stiff after the cleaning. Customer service was very friendly.
Am totally pleased with the service. The rep was prompt, gracious & explained the whole process. My cleaned carpet far exceeded my expectation. Spots were treated & pile renewed. I would refer Zerorez to anyone in need of excellent carpet cleaning.
I like how my area rugs look and feel after cleaning. The employees are very careful doing their job.