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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Using water, carpets are not stiff and brittle
I talked to one of your Managers today. Had my carpet cleaned yesterday. When your technician left, the carpets were extremely wet. 24 hours later, the carpet in my master walk in closet were still wet. Also, as late as this morning, most of the carpets were damp. For a Company that’s advertises you get over 90% of the water out, and they dry within 4-6 hours in not at all what I experienced. Very unhappy.
I’m having my carpet people come out Monday to pull the carpet up in the master closet to make sure the pad isn’t as wet as the carpet.
Your really need to train your people to use less product, or change your advertisement.
Zerorez does an outstanding job in their service. My carpets and my tile look like new even though it’s nine years old. The technician was so polite and professional and he did a great job. I’ve used them for a number of years and always been very happy.
Service guy did a good job it's a good product I didn't have to worry about doing it myself and I am very happy with the results. It is true "no crunchy carpet"..
The technician was great very friendly did a great job very happy with the service zerorez has provided.
I was very pleased with the results after my carpet cleaning! I have berber carpet and it is 21 years old. I was told when I purchased it that it had a great wear life, and I had it cleaned every year until my husband died. Now, I have it cleaned every other year and it came out great, looking like new again thanks to zerorez.
Everything was great. The technicians were very thorough and polite. House smells great and carpets and sectional are like brand new!
We love using Zerorez, because we know that when the job is done, it will be done right!
Hi there,
We were very happy with the sofa cleaning and Wes. Our couch looks great!
Thanks
Regards,
Name removed
I was impressed by the whole process I messed up on the dates and when I called you changed my appointment to that day and the Tech arrived within an hour
The job is great and consistent. Easy to make appointments.
The young man who cleaned our carpet and area rugs did a very good job. He was prompt, knowledgable, and efficient. Everything turned out great!
That you don't use harsh chemicals or detergents. I feel that our carpets are actually clean with no residue.
very happy with the service thanks!!!!
Phone estimate
Wasn’t very flexible on # of rooms vs square footage
Love the product, thorough cleaning, excellent service
good job Mr carpet cleaner...thank you
Great job cleaning the carpets. Professional, on time, great job. Highly recommend.
Came early and was very nice
Very professional and experienced
I liked the easy way I was able to schedule an appointment. The technician came on time ( even a little early), explained what he was going to do, and did it very efficiently. The carpet looks great. I definitely like the idea of no chemicals in my home. I’m very happy with the experience.
Customer service was very good. The technician performed quality work and was on time. Very satisfied
I like how clean the floors are after being serviced. Spots are removed effectively. Your staff is very nice too.
Zerorez does a great job - carpets looks terrific! They dried quickly so I was able to get back to "normal". The technician was very friendly and careful with his equipment. Can't ask for a better experience.
Our rug turned out better then expected. Moved into a new place with Avery old carpet. Because we did not want to replace it at this time we decided to call and have it cleaned. Turned out great and smelled so clean. Carpet turned out soft and clean. Our service man was so helpful and explaining every step. Very pleased. Will call for cleaning again.
On time and great service tech who was very knowledgeable
Great product, very professional personnel,
Product works well.

House always smells clean afterwards.