Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85920 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 3, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Shawn was a very helpful associate.

Report a concern   January 3, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Our carpets dried quickly and were clean and soft. We were very happy and will continue to use this service in the furnace.

Report a concern   January 2, 2021 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Shawn did a great job explaining the process and the service he would recommend to remove pet staining in the carpets of our new home. He did a great job and the carpets look and feel great!

Report a concern   January 2, 2021 — Rated 10 out of 10 by French Designer Jeweler French Thompson Zerorez Phoenix
What do you like about our products and services?

I have been using Zerorez since 2006 for both my business and my home. The carpet in both places are commercial quality and after cleaning they both look almost brand new.

I also have had my light cream colored love seat cleaned and it too looks new when it has been cleaned. I recomend Zerorez to all my friends and have for the past 15 years.

Report a concern   January 2, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   January 2, 2021 — Rated 7 out of 10 by P.D. Zerorez Phoenix
What could we do to improve?

Carpets are awesome!
The tile was a waist of time and money!
Tiles maybe clean but grout lines have no noticeable difference! For hundreds of dollars there should be an easily noticeable difference.

Report a concern   January 2, 2021 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

I like the people I have contact with and speak with on the phone. They are very courteous and helpful and know their job.

Report a concern   January 2, 2021 — Rated 10 out of 10 by H.P. Zerorez Phoenix
What do you like about our products and services?

On time, quick, efficient. Tech Quinton was excellent, personable and knew his job.

Report a concern   January 2, 2021 — Rated 8 out of 10 by W.H. Zerorez Phoenix
What could we do to improve?

work was done well and in a timely manner

Report a concern   January 2, 2021 — Rated 0 out of 10 by R.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After carpet was cleaned a small green spot appeared in the office. Later two more appeared along with a brownish/black spot, all approximately a quarter inch round. Our carpet is a light cream color. Carpet is still a little damp in areas. We ran our fans for almost 2 days. Could you please return to take care of the 4 spots.
A phone message has been left at the office.
Please contact me at Phone number removed.
Thank you.
Ester Last name removed

Report a concern   January 2, 2021 — Rated 10 out of 10 by Rhonda McLelland Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and they do a great job!

Report a concern   January 2, 2021 — Rated 10 out of 10 by Z.S. Zerorez Phoenix
What do you like about our products and services?

Fire

Report a concern   January 2, 2021 — Rated 10 out of 10 by Sandy Peterson Zerorez Phoenix
What do you like about our products and services?

This is the best company to have take care of carpets. They are very professional. Making our appointment was effortless. Our technician Brady was awesome. He was very knowlagable and kind. He was patient and didn't mind my questions. He wasn't even bothered by the ongoing barking of iur little pups. I would recommend Zero Rez to anyone who needs these type of services. Professional, Affordable, Reliable, what more could you ask for!

Report a concern   January 1, 2021 — Rated 3 out of 10 by R.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the hose rubbed against my white stair rails and turned them black. the carpet was crunchy and the laminate floors were left a mess from the employees shoes.

Report a concern   January 1, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Very easy to set up. On time. Quick work. No crunch. Clean.

Report a concern   January 1, 2021 — Rated 9 out of 10 by S.A.B. Zerorez Phoenix
What do you like about our products and services?

The fact that it really doesn’t leave soap residue.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Brian Ivener Zerorez Phoenix
What do you like about our products and services?

Your rep that came to the house to do the work was very pleasant and didn't force extra product sales on me. He did a great job and it was a pleasant experience.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Michele Bruer Zerorez Phoenix
What do you like about our products and services?

Tim, your service tech went above and beyond to make sure we were 100% satisfied with the results. He was courteous and professional and sincerely wanted to make sure were happy with the results. I would highly recommend Zerorez and Tim if you need carpet care. The results were amazing!

Report a concern   January 1, 2021 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Great Customer Service!

Report a concern   January 1, 2021 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Kevin was very thorough & pleasant! Great “advertisement “ for Zerorez!! I’ll be happy to use Zerorez again & recommend to friends.

Report a concern   January 1, 2021 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The carpets always look great and the cleaner was really friendly.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Timothy Lodice Zerorez Phoenix
What do you like about our products and services?

Job came out great. Young man was very efficient and courteous.
Thank you

Report a concern   January 1, 2021 — Rated 10 out of 10 by Melissa Thomas Zerorez Phoenix
What do you like about our products and services?

Gets carpet clean and stain free. My carpet is not crunchy. Your technician was very thorough and friendly

Report a concern   January 1, 2021 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Our technician as well as the cleaning process as described to me. Carpet looks great too!

Report a concern   January 1, 2021 — Rated 8 out of 10 by J.D. Zerorez Phoenix
What could we do to improve?

I meant for this to be a 10. It wouldn't let me change my score. Thank you!

Report a concern   January 1, 2021 — Rated 10 out of 10 by Joyce Glazner Zerorez Phoenix
What do you like about our products and services?

Quick, clean, long-lasting. A very nice representative who did the work. Good phone helpers. Rtc.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Michelle Paganelli Zerorez Phoenix
What do you like about our products and services?

I have to tell you I was a little bit skeptical about using Zerorez at first. We had always used Chem Dry and been satisfied with their work, but their pricing was outrageous.

After reading very positive reviews about Zerorez, we decided to give you a try. Well, we couldn't be more satisfied with the quality of the work performed, and the price paid. The technician did a very thorough job, made sure we were happy and did NOT rush to complete the job. I think we have dound a new permanent carpet cleaner after using Chem Dry for nearly 20 years.

Our carpets came out very clean, no spotting, and with truly ZERO residue left on them. The carpet was NOT soaked in water, which means the padding underneath was not damaged. My wife takes great care in selecting a carpet cleaner, and I'm pretty sure she has found the best. Thank you Zerorez for a job well done at a fair price.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Joy Venghaus Zerorez Phoenix
What do you like about our products and services?

Not enough experience with "products" other than the Finished Product. I am very happy with the results of Colin's efforts in completing this task. He was polite, efficient and friendly, I would further say he is truly an asset to your company.

Report a concern   January 1, 2021 — Rated 10 out of 10 by Sharron Brossett Zerorez Phoenix
What do you like about our products and services?

Fast, efficient, on time and friendly. I was very impressed and the results were fantastic. My carpet looks and feels like new.

Report a concern   January 1, 2021 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Works


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