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based on 86430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For the most part, my tile looks great! I love the no-harsh chemical process. However, the tile closest to my carpet was missed and a small part in my 1/2 bath. Residue from the cleaning solution was left on some of the grout but this can be easily rubbed off with a towel. However, I'm disappointed with some of my tile missed during the cleaning and the dirty tiles stand out among the other clean ones.
I was not disappointed with the service representative AT ALL. He was very nice and explained everything in detail. He was awesome!
I had a few spots on my carpet that are just normal wear and tear from traffic areas that did not go away after the cleaning and by the next day, it was worse than original. I just thought that my carpets would be cleaner than they ended up being.
Again, the service representative was great and would love doing business with him again. He is only working with what materials he has available to him.
Thank you
The tech was very professional
Everything
Technician was very friendly! I see stains, took well over 2 days to dry and crunchy.
The product used did not leave the carpet feeling crunchy.
Carpet is clean... not crunchy
Arrived on time, did the work in a careful manner and had a great attitude.
Chis the tech was very professional and courteous ... I will definitely use Zero res again and request Chris .
What a great job my Tech did. Very professional and polite.
The young man who did our carpet was awesome and very polite.
Fast service, impeccable, the technician was very detailed oriented, my tiles have a new look. Awesome job! Thank you, Zerorez!
Several spots on sofa that technician said wouldn’t come out were removed after with wet washcloth.
Our tech that came out was super! Friendly, professional, courteous and arrived on time. We will be using your services again in the near future.
Tile always comes out very clean.
Technician was very good did a great job on my carpets.
The way the carpet is cleaned. The young man Terrell was very professional and very thorough . Went above and beyond and did an excellent job.
You are professional and you do a great job!
Courteous staff and carpets look great. I love that I don't feel any residue on the carpet when I am walking barefoot!
Great customer service and quality of work!
Completely transformed my carpet and left it looking and feeling like new !
Arrived on time, friendly, excellent service in a timely manner.
Zero Res was not what I was expecting, I’ve had other companies do a better job. First of all the gentleman was done in an hour and 30minutes which seems really fast for so much carpet. Customer service was great, but overall I feel I have had better results with my old carpet company. Overpaid for something that doesn’t to have given me good results.
Friendly staff, extra effort to remove stubborn pet smells, took his time and performed quality work! Will use again to complete the remainder of the floors in the near future.
Excellent service, carpets looked like new and there was no foul odors.
Professional service excellent job I would recommend it to everyone thank you
The cleaner was respectful, honest and kind. He was quick and accurate. He was AWESOME!!!
You do not use chemicals.
Our tech was VERY efficient. He did a great job. Will always use Zerorez
I can walk on my carpet within hours