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based on 84614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
greats thing ever
Quick service by skilled technicians.
The technician was great. Super friendly and honest.
Cleanest carpet ever!
Scheduling, friendy, fast
Jobs well done and thoroughly too. Good people doing the work too.
We have had our carpets cleaned 3 times by Zerorez and every time I have been extremely pleased. The technicians are polite, on time and do a great job.
I have had other companies clean my carpets and they never looked as good as since Zerorez starting cleaning them. With NO residue, my carpets stay cleaner so much longer.
I will ALWAYS have Zerorez clean my carpets.
Was a little disappointed that one stain (smear) on club chair was not removed. However, stain on opposite side was removed.
Thought stain in bedroom entry was gone, however after dried, its back. Not as bad though.
Apologize that I don’t recall the name of the guy that did the work, but he was very pleasant and professional.
I don’t have a question about your services, but we
had our carpeting and sofas cleaned yesterday. I was told my receipt would be emailed to me, still haven’t received. Can you please send to me?
Thank you,
Name removed
Quick and waterless. No excessive water, the drying process is vey quick!
Had a black light done on all the carpet bc the people who own the house had 2 dogs and a cat. No stains were detected. The cost was more than I had initially been told. But it’s done and it’s out the way. Next time, I’m going to measure the actual square footage and see if the price changes cause something about that cost just didn’t set well with me. I would use them again though. Worked fast, I know some say they spend 20 mins on a room, but I think he only used 10 for all 3 bedrooms and the tile floor and sealing grout is what took the longest.
Excellent service and great customer interaction!
Was surprised to learn about this company from my handy man. They did a great job with well used carpets, and I was very surprised to see that they turned out as well as they did.
My tile and grout and look like new! The technician was friendly and courteous and did a wonderful job.
I like the results and the friendly but professional staff. I have never been disappointed. To daye we have had our tile; grout; carpeting; area rugs; and furniture upholstery cleaned. Scheduling was a breeze and our tech was on time. Great experience, will be back again! Melinda
Technicians are always very pleasant and very informative as what is available. Work is done very quickly and always pleased with the end results.
I like the fact that you use water, not chemicals. All of the technicians in the past visits have been very professional. Chris did a nice job. TY.
Very good service and friendly workers. The carpets are clean and fresh.
Friendly staff. On time. Explained everything. Did a great job!
John was great cleaning the carpets at my 93 year old moms home. He could not have been nicer and more thorough.
prompt and on time
Good service done the way I wanted it.
Really good company the tech that came out awesome guy got in got out very clean very polite thank you will always use you guys
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I had a 8x12 foot rug cleaned and a very tiny room in my casita cleaned. Instead of charging me for 2 rooms (105$) I was charged 160$ and I felt it was very unfair and I didn’t understand his explanation of the why he charged this way. I didn’t argue, I just went with it. He was here for 30 minutes. I felt he did an excellent job on my rug but the small casita room looks like spots are coming back up. I think the process is excellent, I think the cleaner really put effort into my living room rug but he was very quick and not thorough on the tiny room area Possibly because I wasn’t in the room when he did it.
It took two trips to clean the carpet. The second technician, Randolph Johnson, did a superb job.
How they clean the carpets
Excellent service... and no chemicals.
The technician was very professional and polite. We walked through the rooms to be cleaned and he was done within about an hour.
The carpets look and feel great, a couple areas are still somewhat discolored but much better than they were.
Cleans carpets well. Dries quickly with no crunchy carpet feel. Technicians are always courteous and respectful.