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based on 87584 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great the carpet came out great. The service technician was great.
Too much upselling
Our service person was knowledgeable, hardworking and extremely professional! Thank you!
The clean smell and feel after the carpet was done
The technician arrived on time and was very quick with cleaning my rugs.
we have used your service several times and like it
They do a great job and they’re quick. Very happy with your service!
The rug was very spotty prior and the job came out excellent including the stairs
Zerorez did a good job with our carpets, tile, and upholstery. The employees are very efficient and courteous.
Excellent results & service
prompt and did a good job
The technician was exceptionally informative with recommendations and service. He was also an exceptional service technician courteous, respectful, and worked diligently. I am recommending him for a raise.
Thank you
Excellent from products to service!
The scheduling was easy and the tech that performed the services was very thorough in the processes he followed.
Zerorez did a great job of cleaning my carpet, including removing some food stains. The technician and office staff were very courteous and timely.
Job was done efficiently: careful work; made recommendations for drying carpet & placement of furniture. Carpet looks great & hope to get 2mire years before replacement
The products are eco friendly and the technician was very good at explaining everything before he started.
We have had our carpets cleaned 3 times with you. Always Reasonably priced, employees are very professional and do an excellent job.
The gentleman who did the work was very polite and knowledgeable. The work was done to my liking. I would highly recommend him and Zerorez to have your carpets and/or floor tiles cleaned.
Reliability pricing quality congenial
quality technicians
Alex was fantastic! We would highly recommend him!
Great client service, easy to schedule, several appointment options, tech was prompt, polite and professional, and carpet looks fantastic!
Very professional people! Always work to make the carpet look the best it can even at 14 years old.
They’re on time. The carpet looks great afterwards. We don’t have to wait a long time for it to dry. And it doesn’t have that crunchy feel afterwards.
Rugs look great and as always Kieran did a fantastic job!
Hi there, I am a loyal zerorez client. I use you every six months and am typically overjoyed with the final product. However, as my carpet has dried, I am noticing three rather large areas that seem neglected or just simply received too quick of a pass over. I am usually very satisfied, so this seems odd and unordinary.
I would appreciate it a tech could come back and go over these three spots to make the carpet look as good as all the other areas.
Thank you for the time. I want to continue to be a loyal customer. But I hope this can get corrected too. Thanks.
Overall the technician was good, possibly could improve professionalism a bit.
Doesn’t leave a residue. Very profy
We had our leather sofas and wool area rug cleaned and they look amazing!!! I have already referred some friends.
Thanks Zerorez