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based on 86424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was amazing! Courteous, attention to detail and friendly!
Excellent results after carpet cleaning and tile cleaning. Years of stain were completely removed. Scheduling was easy. The technician, Aaron, was professional and knowledgeable, and worked very hard to produce the best results. First time using them. We will use them for all our floor cleaning needs from now on. Also no harsh chemical smell afterwards. Simply amazing. Highly recommend.
They did an excellent job on my carpet and tile.
Easy to work with, Jason was efficient, communicated clearly and gave realistic expectations ona abd stain. The result was better than expected.
Technician was extremely professional and did an outstanding job
East to work with, flexible
All the guys that come out are very kind and do a great job. I think brushing the carpets with that machine first makes a huge difference.
We were just pleased with the after results and great service provided by your team.
The use of empowered water and not soap. My carpet and rugs look great and don't feel crunchy.
Your staff were very rude and condescending. They did a terrible job and accused us of allowing our dog to pee and poop all over our home. Our small dog is confined exclusively to our family room and is kennel trained. Which means that whenever we leave the house, she is always confined to her kennel. She is completely house trained. I will never use your services again which I have used multiple times in the past. It was a total waste of money. Name removed
It cleans my carpet and leaves no dark lines
Carpets look so fresh
Expensive....
Great service
Very professional, polite, respectful of property and of me.
Tech was great
On time, every time, friendly and very knowledgeable. Do a great job, and ask if you like the work. Can't beat it.
The professionalism and the no chemicals
Prompt, great employees and carpets are super clean!
The service guy who came out was so friendly and helpful and really went above and beyond in our high traffics carpet areas. Turned out great!
Chris the tech was very good, knowledgeable and thought full. Did a great job.
My technicians, Shawn and Jordan, were cream of the crop. I have two sofas custom covered with light colored high end fabric. They were in great need of cleaning after previous services failed to use the proper cleaning agents with poor results.
ZeroRez service proved excellent. They arrived and first tested the fabric to determine if their cleaning method (water vs solvent) would damage the fabric! (Who does that?) And it worked. They were able to clean my sofas. They looked clean and felt clean.
I’m deeply satisfied and grateful ZeroRez hires technicians with knowledge about the product they service in addition to professionalism and ability to do the work. Thank you!
They don’t use harsh chemicals to clean, and they are prompt and courteous always!
The service representative showed up on time, was extremely professional, explained the process, give expectations on dry time and even left the fans on. What a wonderful experience!
Excellent Service and staff!
I love that my carpet does not feel and make a crunchy noise when it dries, it feels so soft and smells so clean. We always request Kevin because he does an outstanding job on our carpets. We love Zerorez!
All great, really cleans well
Excellent job - got my 20 year old carpet cleaner than it’s been in years! Very professional
The cleaning was so dramatic it looked like I got new tile. The carpets looked fresh and clean. The odor was gone and the house was move in ready.
Zerorez has always been consistent in doing a thorough job. I have a 8x10 white wool rug and it takes alot of work to clean it and Jason made it look brand new.