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based on 85297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dependable and efficient. Service person was responsive to our needs.
It was very easy to book an appointment with Zerorez that fit our schedule .
The technician Chris Stevenson was on-time, polite and explained everything before he started and covered all the questions we had. He did an outstanding job on our carpets , sofa and loveseat, the tile in 4 rooms and the shower. Our kitchen floor looks brand new!
Harold arrived on time, was friendly, professional and very efficient. I like this service because it leaves no odor and dries in a very short time.
Grout came out looking brand new!!!
Zerorez gets my white carpet cleaner than any other service I've used. And service tech David Mitchell does the best job.
Pick up very nice tech
Very efficient and responsive.
Good job.
Nickel and dimed the price. Seriously charged us an extra $20 each for two very small.closet areas. The master bedroom was one of the closets and since it had tile between it and the bed area we got charged $20...really! And the boss said you did not want to be known as a nickel and diming place. Wsll guess you are.
The staff is always nice and my carpets and tile always look great.
Reasonable price, good results, and no pressure to up-sale.
Tim was great. Thank you.
Fast. Effective. The hone didn’t have the chemical smell left by other companies.
The technician that did our service was awesome! He was very courteous and professional. I will use them again in the future.
I already wrote an evaluation.
Thorough and friendly service. My carpets have never looked better.
Did a great job , listened to my concerns .
The process works and I was satisfied with the results.
However, the communication was difficult regarding the need for tile sealer after cleaning. The office said it wasn't necessary, but the service person said he couldn't clean the tile without applying the sealer.
Tech set very clear expectations on what the results would be. Everything looks amazing!
Our floors were embarrassingly disgusting. After Zerorez they look amazing
Thank you
The technician was very nice, polite and he did an excellent job cleaning
Courtesty, and good job of cleaning carpet
The tile cleaning around and behind the toilet was not cleaned. Also at the corner there were spots of dirt/grime. I would suggest using a bucket and rag to get these exceptions.
No string chemicals.
Like no chemical use.
Best carpet cleaning company I have used and I will never use another!
had to had to have them back to rake the carpet
The person you sent here to do the work was a very very well Train polite courteous and professional for such a young man you need to hang on to him
Aaron was very conscientious and polite
.First he did a great job in cleaning our rugs. Plus he was very friendly and easy to work with
The people and the product!