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based on 85899 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was able to schedule online without difficulty. I was surprised at the cost (more than I expected). The results were definitely worth it. At almost $700 for one floor and stairs, this may have to be limited to annually. I did have an area that required extensive treatment and the results are phenomenal. I am so happy. My allergies and asthma have greatly improved since the cleaning. Thank you so much. Marilee N, Peoria
It works and the technician was very good
The care in wearing booties & protecting the corners is fantastic!
Great products and great customer service
You do not use chemical cleaners and the technicians are always courteous and thorough
Website easy to maneuver to set up appointment. Always pleased on how my rugs look when technician is finished and as always very professional.
The carpet looked great. Smelled fresh and clean but not perfume. Tech was very nice and informed. Highly recommend.
Easy to work with, fair prices snd your technicians do excellent work… very professional
The staff are professional and kind
Feel clean and doesn’t feel chemically treated
Friendly folks provided service, cleaned throughouly. Upsold without being pushy
Not all of the stains came out.
Cleaning products that are not toxic.
Timely service, friendly employee.
Tech was very professional and so kind. The carpet looks brand new!
Very, professional. Great customer service which is as important as the service itself . Detailed all cost and any potential additional charges.
Service was great snd carpets looked clean and no residue!
I think that Zerorez Phoenix is a wonderful product and service. Nice, reliable service technicians, good quality product, wonderful results, affordable.
My technician was very professsional and did a very thorough job. My carpets and rugs have not looked this clean since they were new.
I have been a ZeroRez customer for several years now. I am a very satisfied customer. The techs have always been cordial and go the the extra mile for customer satisfaction.
Excellent product, customer service, punctuality, price, service techs, and thoroughness.
I am a very satisfied with this company!
I liked how clean my carpets turned out. I also appreciate how professional and friendly the workers were as they worked.
On time. Good communication. Truck mounted. neat and clean equip.
The workers are very polite and they work fast and are done in a timely manner
Professional employees, efficient
It took the carpet almost 24 hrs. to dry. Not enough water was extracted from the carpet as some areas were really soaked in water. The person who did my carpet was very nice. I had this done a long, long time ago and was really satisfied. I prefer your company as the treatment does not leave a crunchy carpet.
Thank You
Irma Tucker
I love that I don't have to worry about any harmful chemicals being used or left behind on my carpets with 2 small children in the house. Both of the techs we've had in the past year have been super personable and friendly!
Great service as usual, hard floors look good and feel clean. Really appreciate product leaves zero residue.
Have used Zerorez for over 10 years and would not change because of product.
Carpets will get done right before the holidays:)
The associate took his time and made sure he did a outstanding job on the couch, loveseat, and ottoman. The work came out great.
My Tech had great communication skills - texted before he arrived and was within 10 minutes of the window he provided. He was personable, thorough in cleaning the carpets, and spoke highly of Zerorez as a company. Great salesperson. I'd recommend him and Zerorez without hesitation.
The technician spent his time working on a difficult spot on my carpet, and was very friendly yet professional.

Excellent service and a great young man that did the service