Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84588 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 12, 2021 — Rated 10 out of 10 by Heather Bochenek Zerorez Phoenix
What do you like about our products and services?

Very professional and positive employees who care about their work and product. Spencer was amazing

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Great job. Thank you

Report a concern   April 12, 2021 — Rated 10 out of 10 by Daniel Robins Zerorez Phoenix
What do you like about our products and services?

Quicker drying time.

Report a concern   April 12, 2021 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Our carpets were completely revived and fresh after the cleaning. The tech was professional and friendly. The tech was able to lift stains the previous company had attempted but were unsuccessful lifting.
We are very happy with the results!

Report a concern   April 12, 2021 — Rated 10 out of 10 by Holly Devnich Zerorez Phoenix
What do you like about our products and services?

Zerorez is the best! Recently I needed my car flooring and seats deep cleaned because a family member vomited in it. They were able to come out the day I called. Shawn, the tech that came out, was awesome and went above and beyond.

Report a concern   April 12, 2021 — Rated 10 out of 10 by John Hernandez Zerorez Phoenix
What do you like about our products and services?

Very professional, carpet and tile always come out looking and feeling like new!!

Report a concern   April 12, 2021 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Carpets stay cleaner alot longer stains still come up

Report a concern   April 12, 2021 — Rated 10 out of 10 by Hayden Rush Zerorez Phoenix
What do you like about our products and services?

Darrell is the best, he gives great personal service and I think that’s the most important thing to us

Report a concern   April 12, 2021 — Rated 9 out of 10 by Cindy Schiemann Zerorez Phoenix
What do you like about our products and services?

Clayton was a very knowledgeable about our questions. He took the time to explain the process and assure us no harsh chemicals were being used. We will ask for him again to do further service at a later date. Cindy

Report a concern   April 11, 2021 — Rated 7 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

Technician did not put any foam blocks or plastic slips under wood furniture. I had to ask for foam blocks to go under the feet of a bed frame, and when I asked him to help, he refused saying that he didn’t want to injure himself. Past technicians have slipped plastic sheets under the feet of wood furniture, so I didn’t think the request was out of the ordinary. I’m wondering if this is a different company than the Zerorez we’ve used before.

Report a concern   April 11, 2021 — Rated 10 out of 10 by Eddie Martinez Zerorez Phoenix
What do you like about our products and services?

Out did my expectations!!!Great work.

Report a concern   April 11, 2021 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The simplicity of the product and process.

Report a concern   April 11, 2021 — Rated 10 out of 10 by J.G.S. Zerorez Phoenix
What do you like about our products and services?

Did a great job!

Report a concern   April 11, 2021 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

MY CARPETS ALWAYS LOOK REFRESHED.
THE TECHS ARE PLEASANT AND DO A GOOD JOB.

Report a concern   April 11, 2021 — Rated 10 out of 10 by Patty Galindo Zerorez Phoenix
What do you like about our products and services?

Environmentally safe friendly products.
On time. Very efficient and professional.
Very satisfied with the finished service.
Technician was very knowledgeable and customer friendly

Report a concern   April 11, 2021 — Rated 10 out of 10 by Angela Badura Zerorez Phoenix
What do you like about our products and services?

The staff is kind and courteous and they do a great job!

Report a concern   April 11, 2021 — Rated 10 out of 10 by Christel Kovacs Zerorez Phoenix
What do you like about our products and services?

The service was great and the Gentleman was wonderful he did a wonderful job and very respectful

Report a concern   April 11, 2021 — Rated 10 out of 10 by John Hughes Zerorez Phoenix
What do you like about our products and services?

Our technician Colton was very professional and did an amazing job.

Setting up the appointment was incredibly easy.

Report a concern   April 11, 2021 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Great service, courteous, polite technicians.

Report a concern   April 11, 2021 — Rated 8 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

I want to be sure Kieran cleaned one arm of the chair - there are still spots there - if he explained it wouldn't clean, I don't remember.
Everything else was fine and he was a very nice young man!

Report a concern   April 11, 2021 — Rated 10 out of 10 by Ron Riemar Zerorez Phoenix
What do you like about our products and services?

Your serviceman was extremely courteous and explained the limits of his service and what we could and could not expect, in terms of results. This was extremely helpful, as the details he shared were not explained to us when we scheduled his service. We agreed with his suggestions and are more than satisfied with the results.

I am thankful for this kind of employee. The world could do with more.

Ron Riemar

Report a concern   April 11, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

You work very quickly, always very easy to schedule and the carpet or tile looks the best

Report a concern   April 11, 2021 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Friendly staff. Fast and efficient work.

Report a concern   April 11, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Fast , no chemicals
Technician was good and informative

Report a concern   April 11, 2021 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule appt. Punctual.

Report a concern   April 11, 2021 — Rated 10 out of 10 by J.A.A. Zerorez Phoenix
What do you like about our products and services?

I received a call to let me know the arrival time of the technician. He was on time and did a very good job cleaning my carpets. I was pleased with the courteous service I received from everyone.

Report a concern   April 11, 2021 — Rated 9 out of 10 by H.N. Zerorez Phoenix
What do you like about our products and services?

Fairly clean. There were small stain should been easily taken out but it did not.

Report a concern   April 10, 2021 — Rated 8 out of 10 by L.C. Zerorez Phoenix
What could we do to improve?

Grouting cleaner, other wise great service

Report a concern   April 10, 2021 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

The job was done right

Report a concern   April 10, 2021 — Rated 10 out of 10 by Angela Van Ginkel Zerorez Phoenix
What do you like about our products and services?

We are sold on the ZeroRez product & service as this was our 3rd appointment in the past 1-2 years.

Weston was on-time, friendly & professional. He communicated with us on the process & kept us informed.


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