Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84574 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2021 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Your team texted that they were available to come earlier than expected. This worked well for us! They were respectful, efficient and highly knowledgeable about carpet. We are very pleased with the results.

Report a concern   June 12, 2021 — Rated 10 out of 10 by Sandra Bitzer Zerorez Phoenix
What do you like about our products and services?

My carpet and area rug look brand new. Thank you so much!!

Report a concern   June 12, 2021 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Technician explained process and costs. Very friendly and professional.

Report a concern   June 12, 2021 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and efficient

Report a concern   June 12, 2021 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

It’s chemical free and clean. My son has no allergies with it.

Report a concern   June 12, 2021 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Easy to order services online, communication is awesome, carpets always come out clean.

Report a concern   June 12, 2021 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Easy to book, on time, good job.

Report a concern   June 12, 2021 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The staff was polite and when she was done the carpets were almost dry. She took her time and made sure that place was clean. It seamed like the booked her enough time to do the job properly.

Report a concern   June 12, 2021 — Rated 10 out of 10 by Kris Williams Zerorez Phoenix
What do you like about our products and services?

My rugs are clean! Your technicians are on time and courteous.

Report a concern   June 12, 2021 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Very professional...and the carpets look great!
Thank you!

Report a concern   June 11, 2021 — Rated 10 out of 10 by Shannon Duplantis Zerorez Phoenix
What do you like about our products and services?

Great job, made my 20yr carpet look brand new. Want to thank Colton Conn for doing a great job. Your business is the best on the market.

Report a concern   June 11, 2021 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and the rugs look great.

Report a concern   June 11, 2021 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Make sure the extra $30.00 service fee, for upstairs condos/extra hose, is listed while making an appt online. Then take a little more time scrubbing the darkest spotted areas. I used a Resolve carpet product today that actually removed the dark spots. Yes, your co. may have lightened them a little, but the Resolve product & me scrubbing the product in as instructed, removed the spots.

Report a concern   June 11, 2021 — Rated 9 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Very nice man did a very good job I’m happy with it

Report a concern   June 11, 2021 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

The carpet is very old but looked great after it was cleaned. The carpet dried quickly. This is the third time we have used Zerorez in our new home.

Report a concern   June 11, 2021 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Good folks to schedule and deliver the service. Carpet looked great and fresh.

Report a concern   June 11, 2021 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

Your products, service and the fact that it doesn't attract dirt after it is cleaned!! The technicians are prompt, thorough and professional.

Report a concern   June 11, 2021 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look great! On time and professional.

Report a concern   June 11, 2021 — Rated 10 out of 10 by Barbara Hurley Zerorez Phoenix
What do you like about our products and services?

We had all the flooring cleaned in our home. We have a combination of 2 rooms of carpet and the balanced is tile. We have used Zerorez many times for carpeted areas but never had our tile cleaned. As usual, the carpet looks great, but the tile - Amazing! The grout, which was quite dirty, now sparkles! For added protection we had the grout sealed. We never expected such stellar results and are thrilled! Our technician was friendly and knowledgeable about the process. We would not only recommend to a friend, we would recommend to everyone! Barbara & David Hurley

Report a concern   June 11, 2021 — Rated 10 out of 10 by Denise Shamblin Zerorez Phoenix
What do you like about our products and services?

Quality of work, no perfume smells, just deep clean

Report a concern   June 11, 2021 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

Professional work and service personnel.

Report a concern   June 11, 2021 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The employees are friendly and helpful. They are great about answering questions and providing information. My carpet always looks great when they are done.

Report a concern   June 11, 2021 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Jeremy was friendly, polite, efficient and arrived on time. He got right to work and gave me a status update when he was finished. I will ask for him again!

Report a concern   June 11, 2021 — Rated 10 out of 10 by Jennifer Cox Zerorez Phoenix
What do you like about our products and services?

My carpet looks and feels better every time. Although there were some orange spots that haven’t faded, I hope they do.
Rob has surpassed the other technicians with his attention to detail and taking his time, doing what it takes to get the best results.

Report a concern   June 11, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Dave did an amazing job cleaning our travertine floors.

Report a concern   June 11, 2021 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Very happy with the professional service. Next time I have work done I will request Paul. He made sure that I was completely satisfied with everything he did. None better!

Report a concern   June 11, 2021 — Rated 10 out of 10 by Carole Whipple Zerorez Phoenix
What do you like about our products and services?

you always give excellent service and leave carpets clean and soft.

Report a concern   June 11, 2021 — Rated 3 out of 10 by D.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was told one room for pet odor was gonna take 15 gallons. Insane!!

Report a concern   June 11, 2021 — Rated 4 out of 10 by B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Results are no where near as good as the last time I had you come.

Report a concern   June 11, 2021 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great


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