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based on 84574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet and area rug look brand new. Thank you so much!!
Technician explained process and costs. Very friendly and professional.
Technician was friendly and efficient
It’s chemical free and clean. My son has no allergies with it.
Easy to order services online, communication is awesome, carpets always come out clean.
Easy to book, on time, good job.
The staff was polite and when she was done the carpets were almost dry. She took her time and made sure that place was clean. It seamed like the booked her enough time to do the job properly.
My rugs are clean! Your technicians are on time and courteous.
Very professional...and the carpets look great!
Thank you!
Great job, made my 20yr carpet look brand new. Want to thank Colton Conn for doing a great job. Your business is the best on the market.
The tech was very professional and the rugs look great.
Make sure the extra $30.00 service fee, for upstairs condos/extra hose, is listed while making an appt online. Then take a little more time scrubbing the darkest spotted areas. I used a Resolve carpet product today that actually removed the dark spots. Yes, your co. may have lightened them a little, but the Resolve product & me scrubbing the product in as instructed, removed the spots.
Very nice man did a very good job I’m happy with it
The carpet is very old but looked great after it was cleaned. The carpet dried quickly. This is the third time we have used Zerorez in our new home.
Good folks to schedule and deliver the service. Carpet looked great and fresh.
Your products, service and the fact that it doesn't attract dirt after it is cleaned!! The technicians are prompt, thorough and professional.
Carpets look great! On time and professional.
We had all the flooring cleaned in our home. We have a combination of 2 rooms of carpet and the balanced is tile. We have used Zerorez many times for carpeted areas but never had our tile cleaned. As usual, the carpet looks great, but the tile - Amazing! The grout, which was quite dirty, now sparkles! For added protection we had the grout sealed. We never expected such stellar results and are thrilled! Our technician was friendly and knowledgeable about the process. We would not only recommend to a friend, we would recommend to everyone! Barbara & David Hurley
Quality of work, no perfume smells, just deep clean
Professional work and service personnel.
The employees are friendly and helpful. They are great about answering questions and providing information. My carpet always looks great when they are done.
Jeremy was friendly, polite, efficient and arrived on time. He got right to work and gave me a status update when he was finished. I will ask for him again!
My carpet looks and feels better every time. Although there were some orange spots that haven’t faded, I hope they do.
Rob has surpassed the other technicians with his attention to detail and taking his time, doing what it takes to get the best results.
Dave did an amazing job cleaning our travertine floors.
Very happy with the professional service. Next time I have work done I will request Paul. He made sure that I was completely satisfied with everything he did. None better!
you always give excellent service and leave carpets clean and soft.
I was told one room for pet odor was gonna take 15 gallons. Insane!!
Results are no where near as good as the last time I had you come.
My carpet looks great

Your team texted that they were available to come earlier than expected. This worked well for us! They were respectful, efficient and highly knowledgeable about carpet. We are very pleased with the results.