Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2021 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

person doing cleaning checks with customer as to satisfaction

Report a concern   July 30, 2021 — Rated 5 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My original 4 bedrooms of carpet cleaning was in mid-Feb and it left it feeling gross to the touch and matted down everywhere, not just the 2 high traffic areas we had before. I wanted to get it redon but waited too long (2 days past) to have it be free. I decided to get it redone during the July sale and while the feel of the grime is gone, the carpets over all seem like they have residual wear from not having it recleaned sooner. Now I'm thinking of having it done again to see if that will help or what. In both cases we went out of town the day it was cleaned without waling on the damp carpet for it to dry completely.
I was really looking for an easy carpet cleaning experience, and now I'm wondering how long it will be before I have to replace my 7 year old carpet.

Report a concern   July 30, 2021 — Rated 10 out of 10 by Stephanie Shannon Zerorez Phoenix
What do you like about our products and services?

Great end result.

Report a concern   July 30, 2021 — Rated 9 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

It was good. The technician was very nice and professional. Just one thing the door was left open for the hose from his truck which caused alot of AC to escape. Must be a better way maybe closing door as much as can or use a window to bring the hose through to the house.

Report a concern   July 30, 2021 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Fresh, empowered water - not chemically soaps

Report a concern   July 30, 2021 — Rated 9 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

The tech was friendly, polite, professional, efficient.

Report a concern   July 30, 2021 — Rated 10 out of 10 by Linda Kimbrell Zerorez Phoenix
What do you like about our products and services?

Technicians are always polite and ask you if you have any concerns. They give you a heads up of when they will arrive. The cleaning is thorough and drying time is fairly quick.

Report a concern   July 30, 2021 — Rated 0 out of 10 by L.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I heard great things from a friend that had a great experience, but I didn't have the same experience. I felt the carpets were streaky even after the next day after they were vacuumed.

Report a concern   July 30, 2021 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Carpets came out very clean of stains. There were a few small ones that came back but they look just about new

Report a concern   July 30, 2021 — Rated 10 out of 10 by John Bamberl Zerorez Phoenix
What do you like about our products and services?

I liked Robert H.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Lynne Caniglia Zerorez Phoenix
What do you like about our products and services?

I requested the gentleman who cleaned my carpets to clean the stone flooring. I liked him right away and I dont let too many people in my home. He arrived with a smile and ready to clean. He did an outstanding job on the floors. I will continue to ask for him to clean my place and if he can’t get here we will change the date.

Report a concern   July 29, 2021 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Professionalism, courteousness, and results are what I like most.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Daniel Sideran Zerorez Phoenix
What do you like about our products and services?

Very pleased with the service, that’s why I continue to use your services.

Report a concern   July 29, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The carpet looks fantastic! The technicians were knowledgeable & efficient.

Report a concern   July 29, 2021 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

No soap or residue left behind, good communication, quality technicians, fair prices

Report a concern   July 29, 2021 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Repeat customer. Always satisfied!

Report a concern   July 29, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Excellent carpet cleaning. Employees are very courteous, timely & easy to deal with.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Don Bernard Zerorez Phoenix
What do you like about our products and services?

First of all they really work, Value for the cost is excellent

Report a concern   July 29, 2021 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Spencer was ver professional and helpful. I would recommend again.

Report a concern   July 29, 2021 — Rated 10 out of 10 by M.F.K. Zerorez Phoenix
What do you like about our products and services?

ALL the pet stains are gone!

Report a concern   July 29, 2021 — Rated 10 out of 10 by Patricia Johnson Zerorez Phoenix
What do you like about our products and services?

Great service. Prompt, friendly and very efficient. Love this service for my carpets. Plan to have them back for tile cleaning sometime.

Report a concern   July 29, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

No “Rez”!!

Report a concern   July 29, 2021 — Rated 8 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

The water spot (from flooding in the adjacent bathroom) that we thought came out was still there when it dried.

Report a concern   July 29, 2021 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Friendly service, timely, easy to book online, easy to get a hold of person, care in cleaning process and outcome.

Report a concern   July 29, 2021 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Techs were on time, cordial and professional. And the carpets looked great.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Tamra Fischer Zerorez Phoenix
What do you like about our products and services?

They were both very professional, attentive to my requests and they cleaned up after themselves!

Report a concern   July 29, 2021 — Rated 10 out of 10 by Robert Campomanes Zerorez Phoenix
What do you like about our products and services?

Excellent tech (Mar). Very polite and professional. Also very fast.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Joseph kerney Zerorez Phoenix
What do you like about our products and services?

Good person

Report a concern   July 29, 2021 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

My carpets are clean and appear to be staying that way, stains are not resurfacing and the staff was super nice!

Report a concern   July 29, 2021 — Rated 10 out of 10 by Thomas Kaufman Zerorez Phoenix
What do you like about our products and services?

Tim was excellent


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