Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84569 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2021 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

No soap

Report a concern   August 4, 2021 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Friendly service, great job!

Report a concern   August 4, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Service we received was great.

Report a concern   August 4, 2021 — Rated 9 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

The technician Kyle that came to our house did a great job! I would definitely have him come back!
I wish when I scheduled my appointment they explained the carpet treatment options a little better especially since I informed them that the main purpose for cleaning was for pet urine. Also I wish I was told that your company does not move furniture.
Overall I was happy with my service and will call you in the future

Report a concern   August 4, 2021 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

I like that there is no residue left behind after cleaning so I don't have crunchy carpets and the prices are fair.

Report a concern   August 4, 2021 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Technicians are always professional and products leave no residue.

Report a concern   August 4, 2021 — Rated 7 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

Carpet was so much wetter for days afterwards

Report a concern   August 4, 2021 — Rated 8 out of 10 by I.P. Zerorez Phoenix
What could we do to improve?

Excellent service as usual

Report a concern   August 3, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Chris was great.

Report a concern   August 3, 2021 — Rated 10 out of 10 by Sandra Smith Zerorez Phoenix
What do you like about our products and services?

You back up your work

Report a concern   August 3, 2021 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Client rep was great, fast service, good product, carpets look good. You agreed to come back and look at a spot that isn't all gone.

Report a concern   August 3, 2021 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Always easy and love how my floors turn out!

Report a concern   August 3, 2021 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Stand behind your product

Report a concern   August 2, 2021 — Rated 10 out of 10 by Jocelyn Shumway Zerorez Phoenix
What do you like about our products and services?

Carpet feels great and the process is quick and easy. Very affordable, love it.

Report a concern   August 2, 2021 — Rated 10 out of 10 by Deborah Gilman Zerorez Phoenix
What do you like about our products and services?

The carpet was cleaned fairly quickly. And dried fairly quickly. Would use this company again! Reasonable price as well.

Report a concern   August 2, 2021 — Rated 10 out of 10 by Julie Caruso Zerorez Phoenix
What do you like about our products and services?

Evan was great to work with and really did a great job! The carpets dried quickly and no residue was to be seen. I will definitely use Zero Rez again!

Report a concern   August 2, 2021 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

We liked the service that was provided but the overall cost was pretty high compared to our initial quote. I didn’t like that I had no visibility into the full cost until they were actually here. The technician was nice though and talked us through everything so overall I would recommend.

Report a concern   August 2, 2021 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

The experience went very smoothly. David did an excellent job. Love the result

Report a concern   August 2, 2021 — Rated 10 out of 10 by Randy Goldberg Zerorez Phoenix
What do you like about our products and services?

Carpets were clean and not too wet. Zerorez tech arrived on time and didn't take too long. I am very satisfied.

Report a concern   August 2, 2021 — Rated 10 out of 10 by Robin Boshaw Zerorez Phoenix
What do you like about our products and services?

Technicians are friendly, courteous, and professional. My carpet always feels and looks great when they're done. No chemicals, no residue, so it stays clean longer.

Report a concern   August 2, 2021 — Rated 10 out of 10 by Marti Lee Zerorez Phoenix
What do you like about our products and services?

This is the second time I’ve used Zero Rez in my home, but it definitely won’t be the last! I love how my carpets feel new afterwards. The technician was so polite, and I noticed he was extra careful with corners and base boards, which was nice to see. Needless to say, I’m very pleased!!!

Report a concern   August 2, 2021 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

It left no after scent and did a total cleaning job. I am very pleased.

Report a concern   August 2, 2021 — Rated 5 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Kitchen tile cleaning was good … but carpet was disappointing. Carpet stains were evident before and after and tech have no recourse. I had to replace the carpet.

Report a concern   August 2, 2021 — Rated 10 out of 10 by Stephanie Brown Zerorez Phoenix
What do you like about our products and services?

Came on time and did such a good job cleaning my carpets. Scott was super nice and took his time to get it right. Thank you guys so much for doing this my carpets look as good as new.

Report a concern   August 2, 2021 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

It’s affordable and the carpet is so soft after. I know there is special water you can use and it works!

Report a concern   August 2, 2021 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Thorough and attention to detail. Explained the treatment on the carpet, polite and professional.

Report a concern   August 2, 2021 — Rated 9 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

It dries fast and it doesn’t leave a residue on my furniture

Report a concern   August 1, 2021 — Rated 10 out of 10 by Peggi Peaslee Zerorez Phoenix
What do you like about our products and services?

Amazing service from Jacob! I love that there are no chemicals and my carpets always look brand new when done. Booking is super easy.

Report a concern   August 1, 2021 — Rated 7 out of 10 by R.A. Zerorez Phoenix
What could we do to improve?

Tech tried to clean carpets but couldn't get stains out and grout in tiled kitchen didn't
clean to well had to redo myself

Thanks Ron

Report a concern   August 1, 2021 — Rated 10 out of 10 by Chelsea Curtis Zerorez Phoenix
What do you like about our products and services?

Our technician was wonderful and knowledgeable. We loved him! He did a great job!


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