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based on 84567 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tech was very friendly and did a great job.
showed up on time. got right to work. very efficient. excellent in dealing with pet stains.
ZeroRez did a great job on White carpet....looks brand new again!
Website is so easy to schedule.
I loved how pleasant the young man was who cleaned our carpet. The carpets smell fresh with no chemical smell and feel wonderful to walk on. We are very satisfied.
My scheduled tone was 10-12 and the technician arrived at 11:50. He explained the process and got to work. The carpet look great for its age.
Rugs come out very clean. Professional staff.
Tech was professional and educated. Service was effective and my carpet looks perfect!
Excellent service. Arrived early.
Scheduling was easy. Technician was prompt. Knocked out the whole house in about an hour. The cleaning was night and day different. I couldn't be happier.
The service was really good....very professional service guy, and solid job with good pricing.....I thought it would take him all-day but he was done in 2.5 hrs and I have a big home , 3800sqr ft....would definitely recommend to a friend
Colin was very professional and explained what he was going to do before starting the job. The experience from beginning to end plus the cleanup was phenomenal!
Spencer was great! Very informative and did a great job!
I’m happy with the service I receive every time I get my carpets cleaned by zerorez. Dathon was very informative and took extra time on the areas that needed more attention. Thank you!
Professional, quick and my carpet not only looks good but is not wet. Gentleman who did my apartment was very thorough.
I love having no residue. Our carpets come out perfect every time. The operator (Cassie) paid attention to detail and she did an outstanding job. We have never had a better experience than with ZeroRez.
Prompt and thorough. Good communication regarding scheduling.
Cleaning was very good and Technician was professional and humble .
I will use this services again
The technician was on time and did a thorough job.
Clean; Efficient; No chemicals.
Chris was very helpful, attentive & caring through out the process. Shared advice on future visits that was helpful as well. Excellent & professional job...He took a lot out of what could have been a very stressful appointment. We appreciated the care and communication.
It took 2 visits/treatments for acceptable results.
Friendly and efficient
I like the process you use and how quickly every thing dries. It felt so good to have three upholstered chairs and a 5x7 heavy good shag rug deep cleaned. All four pieces were from the Lazy boy furniture store and 7 years of light use. They feel like new again. The service man was efficient and excellent to explain everything and did a great job.
Hello,
I have used your service for many years now. Seem to be having trouble with technicians our last few visits.
I am extremely frustrated. The tech was very reckless and put black marks on every corner and molding. i have some gouges out of the paint going up the wall where he pulled or yanked on the cords across the house constantly while working. I could hear him hitting the baseboards and walls as he worked. I am always careful to remind them to put down molding guards but apparently it didnt help. He did large master in about 10 minutes and the 3 rooms were done in 30 minutes. it usually takes a good hour to clean. The master had bubbles all over the room and i had to put stacks of books to flatten all the waves. I am aware our carpet is old and we do have some warped areas but havent had any new ones in all these years after cleaning. i dont have any touch up paint to match the marks. We have never had a service worker so reckless. I honestly dont know what to do.
I
Tech and customer service are great
Carpets look new after cleaning. Carpets dried is half day. Excellent work!
As always, the tech was a well-informed gentleman and he did a wonderful job!
I think the carpet is clean but it’s kind of crunchy. Not sure if it’s the cleaning or the protector that was put on
My experience with zerorez has always been great. They are always willing to help. They always give u prices while they r here even if they have to call the office. I own an AC company and i refer zerorez to everyone who needs floors done.
Thank you zerorez for keeping my floors clean
Jina