Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84567 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 12, 2021 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

You are quick, efficient and your results are excellent.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Tina Golden Zerorez Phoenix
What do you like about our products and services?

Your tech was awesome, so friendly. He explained everything very well. What I noticed the most is the carpet is super soft now. !! Feels so clean! Smells good too but not overwhelming. Thanks Zerorez!

Report a concern   August 12, 2021 — Rated 10 out of 10 by Patty Graves Zerorez Phoenix
What do you like about our products and services?

I like the fact that you don’t use a lot of chemicals in your solutions. I first had all my tile floors cleaned and it was like getting new flooring and no sticky residue. I then had my carpets cleaned and it wasn’t rough or crunchy feeling. I now us the bottle of Zero Rez water to clean my floors regularly.

Report a concern   August 12, 2021 — Rated 5 out of 10 by C.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After the cleaning and scotch guard the carpet looked pretty good. After a day had gone by, there was an odor that wasn’t there before it was cleaned. The tenant wasn’t pleased.

Report a concern   August 12, 2021 — Rated 10 out of 10 by John Marek Zerorez Phoenix
What do you like about our products and services?

Carpet looked brand new when your tech was finished and he was very professional

Report a concern   August 11, 2021 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

clean beyond clean with the powered H20.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Michael Wheeler Zerorez Phoenix
What do you like about our products and services?

Carpet looks clean and technician did a great job will definitely use your service again

Report a concern   August 11, 2021 — Rated 3 out of 10 by N.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was disappointed of how my carpet felt after being serviced. It felt crunchy in certain spots and overall, doesn’t feel as soft as it used to.

The appointment also took twice as long due to a part that either malfunctioned or broke.

I called the next day to see if this could be fixed, but I had to wait 4 days before they could come out, requiring me to keep all my furniture in the kitchen, which was not feasible.

The technician was polite and professional but the end result was disappointing.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Jessica Swint Zerorez Phoenix
What do you like about our products and services?

How easy it was to schedule and coordinate, super flexible with a moving closing date! The carpets look great and our new house smells so much better

Report a concern   August 11, 2021 — Rated 10 out of 10 by K.U. Zerorez Phoenix
What do you like about our products and services?

Quick response and very personable technicians!

Report a concern   August 11, 2021 — Rated 0 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I requested stain removal from a wool rug. I was told this could be done over the phone. Then the technician told me that stains cannot be removed from wool, after work was complete.

He apologized and quickly requested payment for not cleaning the rug.

Report a concern   August 11, 2021 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals used and excellent technicians.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Tina Lucas Zerorez Phoenix
What do you like about our products and services?

Customer service was outstanding! My carpets look amazing. Will always use Zerorez for my floors!

Report a concern   August 11, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Very friendly

Report a concern   August 11, 2021 — Rated 10 out of 10 by Craig Strand Zerorez Phoenix
What do you like about our products and services?

Very detailed and took his time to do it right. Took pride in his work.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Delores Hill Zerorez Phoenix
What do you like about our products and services?

your tech was very nice polite and respectful the carpet had not been cleaned in a year and it was like new.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Denise McCarson Zerorez Phoenix
What do you like about our products and services?

The service guy was pleasant, professional and comfortable. I am pleased with the product, having grandkiddos and fur babies. I didn't have to worry about an over powering smell or crunchy, sticky carpet. The carpet looks and feels pleasing.

Report a concern   August 11, 2021 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

cleaning was good. service was on time and flexible. left dryers for my carpets

Report a concern   August 11, 2021 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Was great, very pleased with our service.

Report a concern   August 11, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Kathy Heinzeroth Zerorez Phoenix
What do you like about our products and services?

Did a wonderful job cleaning and sealing my tile

Report a concern   August 11, 2021 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Great to work with.

Report a concern   August 11, 2021 — Rated 10 out of 10 by Cara Forman Zerorez Phoenix
What do you like about our products and services?

Great team, easy to schedule, fair pricing

Report a concern   August 11, 2021 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

I like that you don’t use chemicals to clean carpets.

Report a concern   August 10, 2021 — Rated 10 out of 10 by Tiffany Burch Zerorez Phoenix
What do you like about our products and services?

Rob did a fantastic job. Our floors are cleaner than ever before.

Report a concern   August 10, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great, friendly service, no residue and great end product!!

Report a concern   August 10, 2021 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Jacob was efficient, friendly, knowledgeable. He explained the services offered clearly and provided information about another service my wife and I are interested in have done. The carpet looks amazing, just as Jacob said it would.

Report a concern   August 10, 2021 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Always prompt and efficient very careful and thorough.

Report a concern   August 10, 2021 — Rated 10 out of 10 by Cheryl Westfall Zerorez Phoenix
What do you like about our products and services?

Very thorough and cleaned some awful stains in our carpet!

Report a concern   August 10, 2021 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Easy to book and pay. Fair rates. Great guy that came out.


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