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based on 84566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was not as thorough as I would have hoped. After the service was done I was able to remove left residue with my bissell without much effort.
I payed 90 dollars for an average cleaning. I expected more from the claims over the radio. Their is not much to be done to make things right. The experience was a lesson learned. I only feel fortunate I did not spend more and have more rooms cleaned.
Jorden was very professional and knowledgeable about the products. He explained everything he was doing and asked if I had questions. i liked the feel of the carpet after it was cleaned, soft and fluffy.
The furniture was so clean when he finished.
Loved it!
Laura Preston
Evan (hope I spelled that right!) Was amazing. He walked me through the entire process and did an AMAZING job! Will definitely recommend and be a return customer!
Your tech Rob did a terrific job. He was early and meticulous in his set up. Your cleaning product is the best but it takes a skilled tech who takes pride in his work that gets your company 5 stars!
Jeff, the technician, did a very good job. I would recommend Jeff and ZeroRez to others.
Nice technician who did a good job with the house.
polite employee, good service.
We have used Zerorez services a number of times and each time we have been really pleased with the results. Our tile is 19 years old and when Evan had finished it looked almost new and the grout came up really clean.
He arrived on time with a call ahead. He explained the process as he went along and was extremely professional, polite and cheerful. After he was finished he asked me to walk the job with him to ensure I was satisfied.
Great job and competitively priced, Well done AGAIN Zerorez
Charles McDowall
You were quick, affordable and very easy to work with.
Technician was awesome and the carpet is 500% cleaner and smells fresh. Getting tile done soon. Recommend to everyone!!
The technician did a great job. The floors and sofas were cleaned beautifully.
Staff is friendly and my carpet looks amazing after treatment. They are always on time and great value for the services.
Tech was upfront and respectful and accomadating
Fantastic carpet cleaning with no smell of chemicals left behind! Huge plus in my book!
My technician, Chris, was awesome. He did a great job a told me what he was doing as he went along.
I recommend Zerorez to anyone who is looking to get their carpets cleaned.
Products work well and service is fantastic
Great and friendly service
Trey was very professional and courteous. Just curious....When doing an empty bedroom is the closet not included?
We thought the grout would be closer to new looking. It ended up patchy and almost looks worse. There is a 2 inch line around the edges where I assume the tool couldn't reach.
Excellent service from the tech Brian and the cleaning was awesome. Made me feel great about moving into a new house.
Awesome job, wonderful customer interaction with our provider! Plz give him a job well done! Carpets look brand new! Thank you so much!
Javier the tech did a great job!!!
Carpets and area rugs were cleaned well but the process didn’t seem to work well on the runners. Just seemed to push the dirt to the edges.
Liked courtesy and the tech worked hard to please.
They were very friendly, informative and fast. The only issue I had is that when the carpet dried, there was a stain that is now on the surface that wasn't there, I am not sure if the powered water brought it up, but it is very noticeable. Other than that, the service was great!
Everything
My technician was knowledgeable and professional and my carpet looks great!
They were on time, quick to walk the home with me and provide accurate pricing, offered and explained additional options and pricing, and were very courteous as they performed the work. I was also pleased with the results, floors/showers where cleaned as expected.
Our technician Jacob did a great job for us ! We like the fact you don’t use all the chemicals like other carpet cleaners use.
Efficiency and effectiveness.