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based on 86393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good service
My carpet is full of lines where all the dirt was just spread around just like somebody used their rake.
Customer service was amazing! They did a great job.
Jeff, the technician, was great! Professional, thorough and friendly. Highly recommend hime and Zerorez.
I like that the products used are not harmful to the environment.
Our technicians were very informative regarding the fabric of our upholstery and diligent in their work.
The quality of your product is outstanding. Your service technicians are excellent.
Luis was GREAT! Professional, thorough and friendly, too. We are very pleased with the carpets after his work. Thanks!
Transparency. Friendly and helpful
The service was professional and complete.
No smelly chemicals and my carpets get clean!
Always professional, courteous and on time! Great communication.
Fast and reliable. I'm always amazed at how clean the carpets are and how quickly they dry (without that "crunchy" feeling you get from other carpet cleaners).
Highly competent service technicians. They were on time and completed the job expeditiously. The carpets look great. Pricing for the service did not include the additional treatment charge which should have been discussed during the initial phone call when the appointment was setup by the customer service representative and not at the house by the service technician.
The Zerorez carpet cleaning process is very good.
Mar was really friendly and efficient.
Very professional and thorough!
It is drier than steem.
The technician was very helpful, friendly, on time (actually early which was great). The carpets look great! I will only use Zerorez for my carpets.
Technician was helpful, knowledgeable & did a great job!!!
Prompt and professional service
The Quality and Service that we received was by far the Best we have ever experienced. The technician was very polite and professional. Our home looked Amazing after the cleaning! We will definitely be referring our friends and family to Zerorez!
My tile and grout looks great. Jez did a great job.
Jake did a great job. He was professional and friendly. He even found my lost diamond earring that my little dog had taken.
Carpet is clean. There is no residual odor & it frys fast!
I received excellent service from your service tech on Monday, 29 Nov. He was prompt, courteous and very professional. He did a fabulous job! Thank you.
On time and did a good job.
Keith was great and very respectful while cleaning our carpet.
The people providing the service have always been professional and knowledgeable. They have always explained the process and helped me to understand and I appreciate it. The quality of work preformed is always great and this is why I am a repeat customer.
Service technicians are great! My carpet and tile are nice and clean.
Hello,
I have used your company consistently for the past 2-3 years and have been very satisfied in the past, however, my experience this time was not the same. Although my tech, Kyle, was very polite, I feel like he made a few spots on the carpet worse. For instance, in my living room, he scraped the carpet to remove a small spot, and now the carpet just looks damaged. I had a few watermarks from potted plants in my living room and dining room, which have come out in the past, and now they have spread.
Best,
First name removed
Reasonable price. The carpets look awesome!
Quick efficient on time and communication