Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Seller Gill Zerorez Phoenix
What do you like about our products and services?

As before, great service. Clean and not "crunchy" carpet after cleaning.

Report a concern   July 26, 2021 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

n/a

Report a concern   July 26, 2021 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Mar was professional efficient and did a great job. Thanks

Report a concern   July 26, 2021 — Rated 10 out of 10 by Tatum Upshaw Zerorez Phoenix
What do you like about our products and services?

Our carpets feel so clean and soft and dried in no time, and our couch looks amazing

Report a concern   July 26, 2021 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

The guy was very friendly and explained the process.

Report a concern   July 26, 2021 — Rated 6 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet and tile looked clean. We would recommend you for the cleaning. The sealing of the tile was a joke. A spray can around my floor for $160!?!? I can buy that same spray can for $24 on Amazon. It was a rip off and I felt taken advantage of.

Report a concern   July 26, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

We only use Zerorez! Love the quick dry and no crunch on the carpet.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Sheri LaPlante Zerorez Phoenix
What do you like about our products and services?

The service was very professional and the carpets look great

Report a concern   July 26, 2021 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The technician did a very thorough job. The carpet came a lot cleaner than I thought it would!

Report a concern   July 25, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

I return, as a customer, because of your prompt professional service.

Report a concern   July 25, 2021 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   July 25, 2021 — Rated 10 out of 10 by Judy Meli Zerorez Phoenix
What do you like about our products and services?

EVERYTHING!

Report a concern   July 25, 2021 — Rated 10 out of 10 by Alecia White Zerorez Phoenix
What do you like about our products and services?

Techs are very professional, explained everything thoroughly and carpets looked amazing when they finished.

Report a concern   July 25, 2021 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

The treatment for pet stains costs $1000 for one room? Really??? Can’t afford to have a pet and carpet.
Or find someone else to clean it.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Carol Walker Zerorez Phoenix
What do you like about our products and services?

The carpets are very clean

Report a concern   July 25, 2021 — Rated 10 out of 10 by Sharon Boyer Zerorez Phoenix
What do you like about our products and services?

Your representative did an awesome job! He was polite and thorough!! Our carpet turned out awesome!!!

Report a concern   July 25, 2021 — Rated 10 out of 10 by Shelby Thomas Zerorez Phoenix
What do you like about our products and services?

They were extremely professional. Showed up early which was surprising but wonderful. And it felt like it took him no time at all and everything came out perfect.

Report a concern   July 25, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

They are the best .

Report a concern   July 25, 2021 — Rated 10 out of 10 by V.C. Zerorez Phoenix
What do you like about our products and services?

Professional, best cleaning we've ever had. Will use in our rental units, too.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Jason Sutton Zerorez Phoenix
What do you like about our products and services?

On time, professional, informative and quick but thorough.

Report a concern   July 25, 2021 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

The service team was on time and actually a little early. The Tech was courteous and explained the process to me and answered all my questions. He did a thorough cleaning job and was patient while I moved a few pieces of heavy furniture so he could clean around them.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Maria Breceda Zerorez Phoenix
What do you like about our products and services?

My technician was great! He explained everything thoroughly and answered my questions without hesitation! Loved the professionalism yet, welcoming attitude!

Report a concern   July 25, 2021 — Rated 10 out of 10 by M.B.H. Zerorez Phoenix
What do you like about our products and services?

They are very prompt and do a wonderful job he got rid of all the dog spots. He was very friendly and efficient.

Report a concern   July 24, 2021 — Rated 7 out of 10 by K.B. Zerorez Phoenix
What could we do to improve?

We had the original representative cancel and a new representative needed to show up an hour later. The quote I received was $125 more than anticipated. The quality of service was good, and my floors look great, but the professionalism of cancelling when parked outside of my home was not the best representation.

Report a concern   July 24, 2021 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

I so appreciate how your products and machinery can address/remedy pet accidents.

Thank you so much for having those superior products and techniques and also for employing wonderfully hard-working and knowledgeable technicians. Brandon was the technician who came to my house on July 22. He was outstanding...so very courteous, pleasant, hard-working, and honest! When I need your cleaning services again, I will most assuredly ask you to send Brandon! :-)

Report a concern   July 24, 2021 — Rated 10 out of 10 by Al Stine Zerorez Phoenix
What do you like about our products and services?

The tech Chris was very professional and informative.

Report a concern   July 24, 2021 — Rated 10 out of 10 by Alicia Zavala Zerorez Phoenix
What do you like about our products and services?

Very professional all items that were cleaned came out amazing

Report a concern   July 24, 2021 — Rated 10 out of 10 by Dawn Rissi Zerorez Phoenix
What do you like about our products and services?

Professional and good service

Report a concern   July 24, 2021 — Rated 10 out of 10 by C.A.P.H. Zerorez Phoenix
What do you like about our products and services?

The carpet is not overly wet and doesn't dry crunchy

Report a concern   July 24, 2021 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

You clean carpets well and have friendly staff


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