Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84376 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2025 — Rated 10 out of 10 by Teresa May Zerorez Phoenix
What do you like about our products and services?

Zerorez is very efficient they have cleaned my carpets for a very long time. I have been very happy with them. My carpets have lasted for a long time because of them.

Report a concern   June 25, 2025 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

does a goodj job

Report a concern   June 25, 2025 — Rated 10 out of 10 by Mike Deets Zerorez Phoenix
What do you like about our products and services?

Chris was outstanding in communication, product information and application! He taught us from the start the procedures and expectations, dry time! He answered all questions and our floors and sofa chairs look great! Thanks Chris, we will see you again!🤗 Mike and Charlotte Deets

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

price and outcomes; friendly tech.

Report a concern   June 25, 2025 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Carpets aren’t as wet as other cleaning services.

Report a concern   June 25, 2025 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The jobs I've had with Zerorez have always been fantastic!

Report a concern   June 25, 2025 — Rated 10 out of 10 by Robert Hines Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Friendly, professional staff. Great results at a reasonable price.

Report a concern   June 25, 2025 — Rated 10 out of 10 by Cheryl Gulota Zerorez Phoenix
What do you like about our products and services?

I like that you do not use chemicals

Report a concern   June 25, 2025 — Rated 10 out of 10 by Earl Dums Zerorez Phoenix
What do you like about our products and services?

Pleasant, Courteous and Efficient carpet cleaning.

Report a concern   June 25, 2025 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez always gets my carpet clean. Jeffe did a wonderful job cleaning our carpet this past Monday, 6/23/25. Everything looks great. Jeffe was very polite and very professional. I hope I am getting his name correct.

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Nick was polite, efficient, knowlegable, and prompt. The carpets came really clean and dried quickly with no stiff residue.

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The carpet cleaning was efficient, timely, easy to schedule. The technician was very professional. It was a great experience.

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Very friendly service, easy appointment online

Report a concern   June 25, 2025 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Very good professional and got things very clean .

Report a concern   June 24, 2025 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

We appreciate the professionalism through the entire process. From arriving on time, to setting the expectations and then what to expect afterwards, the process was simple and turned out better than we planned.

Report a concern   June 23, 2025 — Rated 10 out of 10 by David Hager Zerorez Phoenix
What do you like about our products and services?

Excellent results on Carpet Cleaning and technician was very thorough.

Report a concern   June 23, 2025 — Rated 0 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Horrible Carpet service Lots of dog hair! Very Disappointed. The google review was a deception. My tenants move in and smelled the pet pee and pet hair in the base boards

Report a concern   June 23, 2025 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The team was responsive to my calls, flexible to meet our specific needs and priced fairly and competitively. The gentleman who cleaned our carpets was on time, courteous, professional, friendly and did a great job.

Report a concern   June 23, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional, efficient and excellent result. Very satisfied.

Report a concern   June 23, 2025 — Rated 10 out of 10 by Rosalyn Mackin Zerorez Phoenix
What do you like about our products and services?

Carpet, cleaning area rug, clean and kitchen tile and grout cleaning and seal. It was done efficiently, professionally and quickly.
Thank you Ryan for your expertise and your amazing customer service.

Report a concern   June 23, 2025 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

This has only been my second time using Zerorez but I have already referred them to a friend. This time I got Michelle and she was amazing & super friendlly! She was very thorough in her work (just like I would be, if i was doing it myself).

Report a concern   June 23, 2025 — Rated 8 out of 10 by M.F. Zerorez Phoenix
What could we do to improve?

Na

Report a concern   June 23, 2025 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The people are very friendly and professional. The carpets are super clean with no smell.

Report a concern   June 23, 2025 — Rated 9 out of 10 by G.Z. Zerorez Phoenix
What do you like about our products and services?

Seems to work well though after the carpet dried, the next day, I could clearly see many of the spots that I could not the day before right after the technician finished. That was disappointing

Report a concern   June 23, 2025 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Love how fast-drying the solution is. Also how beautiful our couches look. Matt was very thorough, efficient, and kind.

Report a concern   June 22, 2025 — Rated 10 out of 10 by L.J.F. Zerorez Phoenix
What do you like about our products and services?

Cleans well gets out stains. Scotch guard works.

Report a concern   June 22, 2025 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

nice job !

Report a concern   June 22, 2025 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule service..great clean caroets

Report a concern   June 22, 2025 — Rated 8 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

I have generally had good experiences with the cleaning- this past one though wasn’t as good. Pike was nice and professional- however one of the rooms has a weird and very visible line where the carpet is now lighter on one side and darker in the other. I have vacuumed to see if I can get the nap of the carpet to be the same in that area again but it’s not changing. Also one of the stains in another room is still visible so I’m not sure if it was treated before the cleaning or not even though I pointed it out to Pike. The motor in the truck was also putting off fumes while Pike was cleaning and so my house smelled of gas fumes most of the day after due to the door needing to be open. Pike said he noticed a weird discharge when he started the motor - if a motor needs servicing and is putting off fumes it probably shouldn’t be used so as to keep the fumes from going in the house while the carpets are being cleaned.

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

on time and excellent service


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