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based on 85101 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician Michelle was amazing. She explained everything and didn’t pressure me to upgrade to more cleaning . She did exactly what I asked for.
I will continue to use Zero Rez because of the great service I received from Michelle. Five stars
On time, friendly, professional and did a great job.. Both the girls names were Michelle and they were AWESOME!!
Quick to schedule, good communication from company about what to expect and effective communication about when associates would arrive
Mikhail was amazing! So friendly, polite and explained everything very well! Thank you for great service!
Nice individual and a hard worker.
My carpet and area rung look brand new! They were really dirty. I love that it is just steamed without chemicals. The only thing is I thought it turned out really expensive with the spot treating and after treatment. over $700. I am hoping I can get the price down more next time as I would like to use you at least once a year
Easy process
Joshua and Anthony were an amazing team. They did a great job on all of our carpets and area rug.
Our home feels so clean!
Thank you!
First name removed
Showed up at the scheduled time. Went right to work.
Mike Powers was prompt and very knowledgeable. He got right to work with no delay. He provided us with some valuable feedback on preserving our carpets. I appreciate Zerorez because of the quality of technicians and the affordable price.
I like that the carpet after it dries is not crunchy. Feels great to the touch.
I like that it’s not harsh chemicals and pet friendly. That was the most important to me because I have 2 cats. Tommy and his coworker did a great and thorough job on my carpets. I would definitely get this service again.
Very satisfied with service and the crew. I have used them for years.. I highly recommended them.
Great job on carpets.
The cleaners that came this time were way more thorough than any other cleaner you’ve sent
Friendly professional tech and fairly priced
Easy to schedule. Efficient and concerned about keeping my stuff clean. Nice and explained everything to me.
EZ
Ron was on time, took time to get to know the dogs, asked if I needed extra products AND did a great job. Days later, the carpets still look great. Excellent job
Rugs look almost new again and actually feel less matted when I walk on them in bare feet. Isaac was very nice and explained the process and products with no pressure to buy. I appreciated his professionalism. We are very pleased and will definitely use the service when needed again.
On time and great cleaning
No crunchy carpets. Dry's fast and clean. Look great!
I love the door stops and corner protectors.
One of best experiences we have had .. pleasant and very informative about services. Would and will recommend them. Very happy with my floors.they look so much better.
I have never felt pressured by a tech to upgrade but I was managing over the phone with a tenant there and I felt that I was being upsold and did not have the ability to see what was happening and with that conversation happening in front of my tenant I felt pressured to do what was suggested. I ended up spending like twice as much as what I planned and just did not appreciate the outcome. And I did hear that the carpet still had stains. We are faithful zerorez customers both in AZ and CA and have never been disappointed before.
Zerorez did a great job cleaning out my air ducts. They explained what they were doing and what they found.
Quality products and service
I have used Zerores for carpet and rug cleaning for over 20 years. The carpets are cleaned but not water saturated and dry fairly quickly. This time, I had them clean the grout on my kitchen counter and was amazed at the difference. Great job as always!
Great job. Carpets look like brand new again
The technicians that serviced my home were totally upfront. I did not feel pressured at all. I was able to make my on decisions based upon their knowledge.