Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85711 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 16, 2025 — Rated 9 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Friendly,professional offered suggestions and solutions. Attention to detail and did a very good job. I would use Chris anytime.

Report a concern   October 16, 2025 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Like that they don’t have harsh chemicals

Report a concern   October 16, 2025 — Rated 4 out of 10 by R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

None of the areas on my couch or loveseat appear to have been properly cleaned or stains removed not sure if the chemicals or the age of these items were a factor and My aerial rug does not look like it was properly cleaned as well. The bedroom carpet was appropriate due to its age.

Report a concern   October 16, 2025 — Rated 10 out of 10 by Eric Lindstrom Zerorez Phoenix
What do you like about our products and services?

This is the second time I've used Zerorez and I'm really happy with the results.

My technician, Eric, did a fantastic job! He was friendly and made my carpets look like new. All of my walls were protected, there is no stiffness, no residue, no "scent" and everything was dry with four hours.

Eric also provided information on a couple of other services offered by Zerorez (without pressure)...I'll certainly consider in the future.

I'd highly recommend this company and it's process to anyone.

Report a concern   October 15, 2025 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

My carpet is actually clean!

Report a concern   October 15, 2025 — Rated 10 out of 10 by Bryan Schletel Zerorez Phoenix
What do you like about our products and services?

Really works!

Report a concern   October 15, 2025 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Our technician, Anthony, was knowledgeable, professional and friendly. I would definitely have him back at our home.

Report a concern   October 15, 2025 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Great friendly tech!!!

Report a concern   October 15, 2025 — Rated 10 out of 10 by Nancy Pitts Zerorez Phoenix
What do you like about our products and services?

My carpet looked great once they were done cleaning it. The prior company I hired before Zerorez didn’t do a great job, so I’m grateful that they were able to get my carpets looking better.

Report a concern   October 15, 2025 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

I love the clean of my Zerorez service! My old carpet looks great after a freshening

Report a concern   October 15, 2025 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Always do a great job and very professional

Report a concern   October 15, 2025 — Rated 10 out of 10 by Bill Mathews Zerorez Phoenix
What do you like about our products and services?

Great service, professional not the first time I have used them and won't be my last. Great tech.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Krystal Schmier Zerorez Phoenix
What do you like about our products and services?

As always, you guys are amazing. Austin was very informative and helpful. Both techs were professional and thorough. The place looks amazing!

Report a concern   October 15, 2025 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Carpet feels cleaner with Zerorez process

Report a concern   October 14, 2025 — Rated 10 out of 10 by Greg Zipperer Zerorez Phoenix
What do you like about our products and services?

Quality and professionalism

Report a concern   October 14, 2025 — Rated 10 out of 10 by Sandra McLaughlin Zerorez Phoenix
What do you like about our products and services?

Good prices

Report a concern   October 14, 2025 — Rated 10 out of 10 by Colleen Banchero Zerorez Phoenix
What do you like about our products and services?

So clean and great service.

Report a concern   October 14, 2025 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Professional and did a great job!

Report a concern   October 14, 2025 — Rated 6 out of 10 by B.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We recently had the grout cleaned. The actual cleaning and improvement of the cleanliness of the grout was good. However, there was a layer left behind on the floor and we ended up washing the entire space on our hands and knees. After doing that, the film was gone.

We previously had our carpets done by zerorez and were pleased with that service.

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I like the residue-free clean carpet without nasty perfumes and chemicals

Report a concern   October 13, 2025 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I like that you have a healthier option rather than using harsh chemicals.

Report a concern   October 13, 2025 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Great job! Our carpets look brand new!

Report a concern   October 13, 2025 — Rated 10 out of 10 by V.V. Zerorez Phoenix
What do you like about our products and services?

the service tech

Report a concern   October 13, 2025 — Rated 5 out of 10 by A.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It seems to have left some dark spots in areas, will be contacting the company to come back.

Report a concern   October 13, 2025 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

They work great! I had renters move out of my house and left terrible cat urine smells. You guys were able to treat the carpet and get the awful smell out of the house! Thank you zerorez!

Report a concern   October 13, 2025 — Rated 0 out of 10 by K.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Little care was taken not to damage non treating floors and walls. Blue hoses rubbed off on my white walls and molding. Worker said he would wipe clean. On two corners he wiped so hard he removed the paint as well. I had to go behind him and fix walls with fresh paint. Several spots were left on lvp in entry. Not sure what exactly caused the damage, but a lot of excess fluid had to be cleaned up at one point in this area. I assume lvp can only be replaced at this point.

Report a concern   October 12, 2025 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Great service and the results are always amazing.

Report a concern   October 12, 2025 — Rated 10 out of 10 by Mercedes Renteria Zerorez Phoenix
What do you like about our products and services?

Zero Rez always does a great job with our carpets. I like how quick and thorough they are always.

Report a concern   October 12, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The tech that came and did my home. She was very knowledgeable. She very polite and treated my home with respect.

Report a concern   October 12, 2025 — Rated 10 out of 10 by Racheal Lamar Zerorez Phoenix
What do you like about our products and services?

Wonderful customer service and did a great job cleaning my carpets and couch sectional. I will definitely be using them again in the future! They got all the high traffic areas and our area rug looks brand new! Thank you so much


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