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based on 84373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gerald was very professional. He took the time to be very thorough.
Your staff are friendly
On time and courteous.
I think you are fairly priced for your services. I especially liked the person who came to my house to clean this last time. I trusted his expertise.
Carpet was not as clean as in previous visit. I’m going to call for a reclean.
They use good products and the carpets were very clean.
Daniel from Zerorez did a fantastic job and worked hard from the minute he stepped into our home until the minute he left in June 2025. He did the carpets in six rooms and while 5 of them are 28 years old, he made them look good. He got a several bad spots out with no hint of it being there. This is the best experience we've had with a carpet cleaning company. Going forward, Zerorez will be out "go to company" for carpet cleaning! Signed:
Happy and satisfied Chandler, AZ customer! Kim
timely, efficient, reasonable cost
Charles did a great job! Very happy with Zerorez.
They always do a very good job getting my carpets cleaned and you don't use a lot of chemicals.
No chemicals
It was easy to get scheduled and the great customer service that I received.
Ease of scheduling and the quality of the service was fantastic. Also all employees I worked with were friendly and professional.
Knowledgeable and friendly technician that valued customer, respected home and was willing to educate on how to better care for floors in between professional service. Thank you!
No crispy carpet or harsh chemicals!
Natural and gets the carpet so clean!
They are very quick and show up on time. They do a good job cleaning our carpets.
Josh did an outstanding job for us. he was very informative about the process of cleaning our glass doors and did a stellar job with what he had to work with. Would use him again in the future. Thank you
Cody did a great job! I got carpet cleaning service and it was totally worth it 👌🏼 it smells and looks like clean. Thanks again! I highly recommend it 👌🏼
The tech was great.
My carpets are clean and soft! Anthony did an amazing job!
I just wanted to let you know how amazed we are with the work Rob did. We have use Zerorez before, even on those same carpets, and no one has ever done such an incredible job as he did! Its like we had the carpets replaced. The pride in his work, his professionalism, and his craftsmanship shows like nothing we have ever experienced. Rob deserves a raise! Thank you again!
The product,also the gentleman we had was wonderful.
Good customer service from both call center and the technician. Price was fair and service was great - Highly recommend!
Zerorez Rocks, been use Zerorez for years now never have had a bad experience. Mathew was are most recently technician he was absolutely great to work with Rock on Mathew.
Good and fast service.
The tech broke my daughters bed not just a little break but cracked the headboard. Tells me there is a boo boo finishes the job & the asks for a TIP!!!!
I called the company a few days after to let them know what had happened but I didnt want him to get in trouble because he told me some sob story about how he is raising his 2 girls on his own. But the company never even called me back to make it right! I had to buy my daughter a new head board. Unforgivable how this was handled.
Communicative and personable employee. I think his name was Carl. Explained every step and was very nice.
Minimal to no product smell that would permeate the property.
Quick and easy and the tech was very respectful.