Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85100 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 10, 2025 — Rated 4 out of 10 by A.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were so many wet spots left, job seemed rushed

Report a concern   September 9, 2025 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Our tech did an efficient and thorough job, very pleasant & friendly, too. 😊

Report a concern   September 9, 2025 — Rated 10 out of 10 by Dee Dee White Zerorez Phoenix
What do you like about our products and services?

Service good. Decent price. Tech was professional and friendly.

Report a concern   September 9, 2025 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Tech was very thorough.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Denise Cooper Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning, professional, friendly, thorough.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Antoinette Wisto Zerorez Phoenix
What do you like about our products and services?

Good service. Good price.

Report a concern   September 9, 2025 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Service
Clean Carpets

Report a concern   September 9, 2025 — Rated 9 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Nice guys...

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

professional and courteous

Report a concern   September 9, 2025 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Very professional technician and trainee. Satisfied with the finished products.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Greg Loynd Zerorez Phoenix
What do you like about our products and services?

Your technicians always arrive on time, our friendly, efficient, and thorough. I like the fact that you run specials from time to time, which makes it more affordable and convenient. Keep up the good work.

Report a concern   September 9, 2025 — Rated 10 out of 10 by truman wills Zerorez Phoenix
What do you like about our products and services?

Arrived on time well mannered went right to work did a very nice job and cleaned up after themselves just very professional

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Tommy was on time, professional, and knowledgeable. He did a great job at a very reasonable price

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

Good sales. Easy to schedule. Quick availability.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Cheryl James Zerorez Phoenix
What do you like about our products and services?

Zerorez has been cleaning my carpet for last couple years and I’ve always was happy with the outcome. I have off white carpet and help revitalize it every time I will keep Zerorez as long as I live in this house and Arizona

Report a concern   September 8, 2025 — Rated 2 out of 10 by J.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your price was much higher than when I initially used your company
You have lost
Our business
We have choices
You nickel and dime
People
I hope the extra $100 was worth it

Report a concern   September 8, 2025 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

I am very happy with the service, the technician did a great job

Report a concern   September 8, 2025 — Rated 10 out of 10 by Kim Chartier Zerorez Phoenix
What do you like about our products and services?

Ryan did excellent job! He was a hard worker and very easy to talk to.
He deserves a raise, I have never seen someone work as hard as he does all by himself

I will defiantly come back because of him.

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

effective cleaning

Report a concern   September 8, 2025 — Rated 10 out of 10 by Mark Franz Zerorez Phoenix
What do you like about our products and services?

I like the fact it is simple to schedule your teams as well as that the process you use for cleaning works so well and does not leave detergents in the carpet. It may all sound like marketing mumbo jumbo, but it does work, and the carpets do stay cleaner longer. There is also no fragrance or chemical smell which is another positive.

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Eric was extremely helpful and friendly. Excellent service.

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

I had some big spots on my living room carpet & my carpet is really clean now!
I am very happy with my 4 rooms!

Report a concern   September 7, 2025 — Rated 10 out of 10 by Cindy Lambert Zerorez Phoenix
What do you like about our products and services?

We just purchased a new home and needed to have the carpets cleaned. We asked for recommendations and Zerorez was the name that kept coming up. I have allergies and pets who love to roll around on the floor. Because Zerorez doesn't use detergents or harsh chemicals, I decided to give it a try. I am so happy that I did. The tech who came out explained everything he was going to do and was so friendly. Because the house was empty it took less than 2 hours. And drying time was amazing. In about 6 hours the floors were completely dry. Definitely will recommend Zerorez whenever I get asked. Well worth the cost.

Report a concern   September 7, 2025 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Call center needs to make sure the listen to the customer for directions in regards to the house and when you’re asked to call the client back as there’s a concern about whether or not the phone is having issues or not it’s kind of important

Report a concern   September 7, 2025 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Excellent service!

Report a concern   September 7, 2025 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Great cleaning of our carpets with low residue.

Report a concern   September 7, 2025 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Tech was great

Report a concern   September 7, 2025 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Excellent service and cleaning.

Report a concern   September 7, 2025 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

My carpet comes out looking fresh and clean every time we have Zerorez come to our home.

Report a concern   September 7, 2025 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Always knowledgeable, friendly and punctual!


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