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based on 84373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough and professional
I don’t want the soap on my new carpet! I like the way you clean my carpets I have grandkids that lay on it so it’s a nice feeling it’s natural product!
Carpet looks great and was doing quickly and efficiently!
There were several large areas on the tile that were left with dirty sticky water residue from the rug cleaning and the windows behind the sofa that was cleaned was sprayed with the cleaning product. Hard to get off. Not sure if there was a problem with equipment, but will not go through that again. I called the cleaner Jordon and left him a message to let him know, in case it was an equipment malfunction, but didn't hear back.
Anthony was very professional & polite.
He did a great job & wiill highly recommend
ZeroRez to friends.
They were on time , he was very friendly and the price was right. My carpets look great!!
Quick and easy
You don’t use harsh chemicals.
Your staff person did a great job! I will recommend Zerores and to others!
The tech did a great job
Nic was very helpful and did a wonderful job!
Great results
Clean carpets with no residue left behind, excellent value especially with promotions that are offered.
The employees of Zerorez have always been very professional.
Great job as always!
I use you and Stanley Steamer to clean my carpets, alternating. My concern is that the day after the cleaning, when I went to vacuum, my vacuum was full of dust and yuck. It just never seems to get clean. And every day after that! I already vacuumed this morning and as usual it fills up with dust/dirt.
This particular cleaning came out of a week of getting my house painted inside/outside with the painters coming in and out with dirty shoes, even though I had multiple rugs and such for them to wipe their shoes.
Having said that, this carpet is OLD and has stains that do not come out. I need to keep this carpet clean until we decide how we are going to change it out.
Where the carpet came out no residue
Your employee Jorge arrived on time after calling to let us know he would be here a little earlier than scheduled.. We toured the house together and agreed on the areas he would clean. He was friendly and professional.When he was done
He gave me a tour of the areas he had cleaned and I was amazed at the difference in the rugs.. They were SO clean! Our carpet is quite old and hasn't been professionally cleaned before. They were cleaner than I expected.
I
was also surprised at how dry the carpet was when he was done. Some of my friends cleanings were wet.
I like how much the technicians care about providing the very best service possible. Colton was our cleaner this time, and he worked very hard to get the best outcome. He was very pleasant to work with and did a great job.
The service was well done and efficient.
I have found your services to be priced reasonably, the technicians show up on time, do a good job, are knowledgeable, professional and flexible.
The man was nice and wanted us to be a part of every step
Communication, no chemicals, friendliness, professional.
Ease of making an appointment, and having a good idea of cost---tech's arrive on time or in our case early---polite and efficient
Rob was fantastic! He was informative with the methods, did not pressure any upsales (but I did end up adding grout sealant because he helped explain the process so well), and did a great job making my tile and grout look brand new.
Not much. I just don't really refer businesses to people.
Technician was so polite and professional, went above and beyond to even clean up a few leaves that came in through my front door during service. Excellent results, quick appointment! 11/10 experience, thank you!
Very professional; explained everything, and took his time to do a great job!!!!!!
quick, on time, no chemicals, everything was on the truck. you left your wet floor sign if you want someone to pick it up.
My carpet looks awesome after the cleaning. The stains were removed that I didn't think would come out. The technician arrived on time, and it only took a little over an hour to clean three rooms and a hallway and no extra charges for pre-treatment. I will definitely use Zerorez again.