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based on 85711 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did what I expected. Got the carpets looking good and was courteous and informative
Friendly technicians, no residue, a job well done. Also if the stains come back after drying they will come back to make it right. Much appreciated!
Most areas look good. Not all staining came out but that was expected with how old some of the stains were. However, some areas actually looked worse than they did before the treatment. I wasn't expecting the carpets to look perfect due to the age, but certainly did not expect it to looked worse. We haven't had that issue before with the service.
The guy that came out was very nice but there was also one new stain in the carpet after treatment....we think this was from one of the chemical containers they were using.
Anthony did a great job.
Everything
Quick and effective.
Great overall experience! The carpets looked fantastic. Friendly service!
Andrew was very polite and professional and friendly
Cody was a friendly, efficient and thorough technician. Our carpets looked brand new when he finished. Great experience every time we have Zerorez out to clean our carpets, rug and tile!
Ryan is professional and inspires confidence. He did a great job cleaning out carpets and tile floors. One of the best techs we’ve had.
Fast service and fair price
They work!
Clean with no residue. My technician, Christopher England, took the time to explain the process, had great attention to detail and recommended other services.
Prompt and friendly arrival. Joshua got right to work and most importantly, all of our carpets are clean and spot free!
My tech, Castor, that came to clean my condo was very professional and throughout the process. He explained everything that he was doing and answered all the questions I had.
Great product great customer service
Great service and easy communication
Cody was the best. Excellent job
Some of the high traffic spots look worse after cleaning. There were marks on the carpet where you can see where the tech set the cleaning nozzle down. It looks as though it needed to be gone over a couple more times, drew the dirt up, but not off.
Courteous, efficient service with good results. Overall, a smooth process.
I ON TIME HE DID A GOOD JOB .
the rep, Joshua was very thorough and explained everything and what to expect once completed and what to do and not do!! My carpets look Great!!
Carpets are very clean. Technicians are polite and conscientious about their work
The end result of a clean carpet!
Jeff was friendly and job well done
Professionalism and quality service
Employees were nice and helpful and didn't beg to upgrade the service or buy an annual or lifetime plan.
Great service. Excellent results.
It smells more like dog pee now than before. 😞
I had it cleaned to have a baby shower here in a few weeks and will have to have it outside now.
Excellent customer service. The technicians were very professional, did a great job and took extra care with our property.