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based on 84373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job!
Josue was amazing! I called zerorez and they sent Josue out same day. He was able to arrive within an hour or two of my call. He was super polite, respectful, and knowledgeable. He got the job done and was incredibly thorough. Thank you!
Fantastic technician Mike did a excellent job
Rep was very knowledgeable
Scheduling was efficient. The technician was professional. However, while the rug is very clean, it now has ripples and waves in it. It's fully dry and it still hasn't gone down. I don't understand why cleaning it created this issue.
Everyone was professional. There was a lot of dog urine in the carpet and from what I can tell he got it all out. However, I do think more time should have been spent extracting the water. The carpet was still really wet. My concern is that he got of the urine pulled out since the carpet was really wet when he left.
toy were able to take up a deep stain. It was quick odor free
Professional, courteous, and excellent results at a fair price.
Mike and Tye we’re very professional and went over the product so we could understand what they were doing. I am so very pleased with them and your products. I would recommend your business to everyone. Mike and Tye are an asset to your company.
The service and education provided by the tech was great.
Great Service and at a great value.
The customer service is great from scheduling to onsite delivery. I know I get quality service when I call Zerorez.
Ease of scheduling and great service
Great results, very polite and professional technicians.
(please remove my email from your data base - 2nd request)
David was great. He answered all our questions and was quick and efficient in cleaning our carpet.
The technician was on time and very friendly. He completed my rug cleaning very quickly and did a good job.
Dried quickly and the techs took precautions to leave everything undamaged and fully clean including bumpers on the corners so the hose wouldn't ding the wall, and mopping their footprints on the way out. Very professional
Technician was very knowledgeable and very friendly
Good results on the carpet cleaning
Both Mathew and Enrique were terrific. Professional, timely, helpful, and fantastic ZeroRez associates. They were very reassuring and did wonders on our carpet.
My carpets still feel crusty. They dont feel clean at all.
Joseph was the best! thanks for the high quality service
I had a great experience getting my air ducts cleaned Trayvon took the time to respect my home using corner guards to protect my walls and explained the process of what he was doing. I’ll only use Zerorez to clean my home
The carpets are dry in several hours, very much improved to past carpet cleaners when the carpet can be wet for a couple days. Very helpful technicians, fast, considerate!!
Excellent quality of work
Great price for everything we got cleaned. Technician was quick and did a great job! Carpets look much better.
How fast I was able to get an appointment next day.
Pro service, on time. Very friendly and did a great job. Second time I have had them out to clean. Not sure why anyone would use a different service.
Michelle did a fantastic job with our carpets, recliners, and footstool! They look brand new, and we couldn't have asked for more. She was on time, courteous, and thorough! I love that the products are safe for my children and pets to be around. We will continue to use Zerorez for years to come!
Ease of scheduling, kind and friendly techs