Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Sam Parla Zerorez Phoenix
What do you like about our products and services?

The young man was very kind and professional.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Robert Pfeiffer Zerorez Phoenix
What do you like about our products and services?

Prompt, professional, great communication and outstanding work.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Karen Irvine Zerorez Phoenix
What do you like about our products and services?

Service and results!

Report a concern   January 13, 2022 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Carpets came out great, staff was friendly and on- time!

Report a concern   January 13, 2022 — Rated 10 out of 10 by Clarisse Gardea Zerorez Phoenix
What do you like about our products and services?

Awesome service! Love Zerorez!

Report a concern   January 13, 2022 — Rated 10 out of 10 by Lynn Dahlgren Zerorez Phoenix
What do you like about our products and services?

Quality and were very polite. Quick and efficient! Robert was awesome.

Report a concern   January 13, 2022 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Did a great job, floors look and smelled like new!

Report a concern   January 13, 2022 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning company out there.

Report a concern   January 13, 2022 — Rated 10 out of 10 by F.F. Zerorez Phoenix
What do you like about our products and services?

tech did a great job cleaning my carpets. transparent pricing, completed job quickly. all stains removed ftom carpets

Report a concern   January 12, 2022 — Rated 5 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used Zerorez a few times before with our rental properties or my client's (I am a realtor and property manager). I was thrilled with the results! This area rug of ours though, looks much, much worse. It's like dirty water was spread all over the rug and even the parts that were under a table the whole time, so basically new, looked dingier. I am sick about it. First off, when I called in December, I was given a much lower price and was told that that was usually the price. Now, in January, the cost was much higher. I would have had the rug (and tile, etc.) done in December if I knew the price was to escalate so much. As far as I'm concerned, my area rug is ruined and I could have bought a new rug for the same price as I paid to have it cleaned. You are coming back out on Monday; if that doesn't work, I will either want my money back or a credit to have my tile cleaned. I will need to buy a new rug at that point. That's how you can make things right. My daughter came over today and agreed that the rug looked worse. I'm just sick about it.

Report a concern   January 12, 2022 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I really like the communication. Technicians are always friendly and knowledgeable. They take care to clean up after themselves.

Report a concern   January 12, 2022 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

That there is no residue left in carpet.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Chuck Winfree Zerorez Phoenix
What do you like about our products and services?

Our technician, Trayon B., was excellent! He was very personable and did an outstanding job on our carpet. We will request his service again the next time around. Zerorez also gives a military discount which is a nice bonus.

Report a concern   January 12, 2022 — Rated 10 out of 10 by R.Z. Zerorez Phoenix
What do you like about our products and services?

The cleaning was fine and technician was very conscience.

Report a concern   January 12, 2022 — Rated 10 out of 10 by deborah canez Zerorez Phoenix
What do you like about our products and services?

Price is great--They clean all the carpets in my warehouse offices and get every stain out beautifully. The tech is professional and so fast! They accommodate the times we need them to come out and are on time or early every time- And best of all the carpet is dry within a few hours. I am very happy with our decision to switch over to ZEROREZ.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Coutney Beyer Zerorez Phoenix
What do you like about our products and services?

Service was great! I highly recommend Zerorez!

Report a concern   January 12, 2022 — Rated 10 out of 10 by Kacey Schueler Zerorez Phoenix
What do you like about our products and services?

I love that the product is natural and doesn’t contain chemicals!

Report a concern   January 12, 2022 — Rated 10 out of 10 by Sal Montenegro Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning service ever...
Thank you

Report a concern   January 12, 2022 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

They do better than other companies at cleaning traffic areas.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Michael Stevens Zerorez Phoenix
What do you like about our products and services?

Super job by Tim L who knew just what he was doing. I was happy to have him in my home.

Report a concern   January 12, 2022 — Rated 10 out of 10 by keri peterson Zerorez Phoenix
What do you like about our products and services?

Employee was friendly and knowledgeable. Carpets are so clean without residue or harsh smell. My 15 year old carpets looked like new!

Report a concern   January 12, 2022 — Rated 10 out of 10 by John LaMarca Zerorez Phoenix
What do you like about our products and services?

friendly, efficient, thorough, quality.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Marie Villa Zerorez Phoenix
What do you like about our products and services?

Thank you for the fast and beautiful work on our floors. I would recommend your business to anyone looking to have their floors or carpets cleaned.

Report a concern   January 12, 2022 — Rated 9 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Good communication, workmanship.

Report a concern   January 12, 2022 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Great, friendly service!

Report a concern   January 12, 2022 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Pricing is too high. Offer better deals. I.e. Three 5x7 area rugs for $150-200. Price is what would keep me from recommending to others. Love results of the cleaning that I have had done in the past. Love that there are no chemical residues.

Report a concern   January 12, 2022 — Rated 7 out of 10 by J.J. Zerorez Phoenix
What could we do to improve?

Nothing at this point. I will need to see if product works better than others I’ve used in past.
***I know auto interior is not your specialty but the technician did an INCREDIBLE job.
Name removed

Report a concern   January 12, 2022 — Rated 9 out of 10 by Robert Bukovec Zerorez Phoenix
What do you like about our products and services?

Very prompt and professional

Report a concern   January 12, 2022 — Rated 10 out of 10 by Brad Reising Zerorez Phoenix
What do you like about our products and services?

This is a great service to use for carpet cleaning. The scheduling set up was easy when I called. The pricing options are reasonable. Anthony who showed up to do the service was professional, timely and courteous. All of their additional deep cleaning pet/stain services were explained and fees laid out before the service. Highly recommend. No issues and the results are fantastic. Zero res-ervations about recommending.

Report a concern   January 12, 2022 — Rated 0 out of 10 by G.C.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No disappointment just retired


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