Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 5, 2022 — Rated 10 out of 10 by K.I.S. Zerorez Phoenix
What do you like about our products and services?

Accomplished the cleaning needed and requested.

Report a concern   January 5, 2022 — Rated 0 out of 10 by C.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The light brown streaks made as a result of cleaning didn’t go away as technician told us they would. These were not here before.
We understood the shoe polish spot could not be removed. It was the only stain as we have no pets or children in the house.

Also, I forgot to remind him about the closet. Don’t think he did it, however, as I keep the house clean, he may have cleaned it.

Considering the cost, I was disappointed

Report a concern   January 5, 2022 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Courteous and hard working employees. The carpet looks better than ever and doesn’t smell.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Troy Goodrich Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpet dries in half the time and that the stains do not come back. All of the technicians that have ever been to my house to clean the floors have been very professional and friendly.

Report a concern   January 5, 2022 — Rated 5 out of 10 by V.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

after letting everything dry my wife and i noticed we can still see the area we most wanted clean. the carpet was just 6 months old and we were hoping the area could look like the rest again.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Joy Davin Zerorez Phoenix
What do you like about our products and services?

Paul was excellent! Friendly, hardworking and got my carpet looking brand new. Absolutely will use you again!!

Report a concern   January 5, 2022 — Rated 8 out of 10 by J.R. Zerorez Phoenix
What could we do to improve?

Technicians were great. They were very nice efficient and respectful

Report a concern   January 4, 2022 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Professionalism

Report a concern   January 4, 2022 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The techs are so professional, thorough, and speedy.

Report a concern   January 4, 2022 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Carpet was extremely clean and the tech was able to get up some nasty goo that had been stuck in there since we bought the house. Nice guy too!

Report a concern   January 4, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

I like the professionalism, courtesy, timelessness and the price!

Report a concern   January 4, 2022 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

We just had our carpets cleaned by Zerorez and they did an excellent job. The men were courteous and and arrived promptly. We were very pleased and will be scheduling them again.

Report a concern   January 4, 2022 — Rated 0 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My rugs are wrinkled and disnt flatten out.

Report a concern   January 4, 2022 — Rated 7 out of 10 by D.A. Zerorez Phoenix
What could we do to improve?

There are still spots and the smell in the carpet

Report a concern   January 4, 2022 — Rated 10 out of 10 by Kathi Wiles Zerorez Phoenix
What do you like about our products and services?

Appreciated the $118 for three rooms. Also appreciated being the first stop on the schedule. We were notified by text that they were on their way and 30 minutes away. The two gentleman that came to clean our carpet on 12/30 were efficient and pleasant. They did a good job and paid special attention to our high traffic areas. I appreciate the care they take when bringing in their equipment. The carpets seemed some what damper than they usually are and took two days to dry. We just put some wax paper under the legs of the furniture when we placed it back in the family room. When it dried it looked nice. We had three rooms and a walk in closet cleaned along with protectant in one room and it took them about an hour to complete all. I have allergies and appreciate that when Zerorez cleans our carpet there is no perfumy or janitorial cleaner smell.

Report a concern   January 4, 2022 — Rated 10 out of 10 by U.U. Zerorez Phoenix
What do you like about our products and services?

Friendly and helpful! Great customer service!

Report a concern   January 4, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Extremely professional on time and great service!

Report a concern   January 3, 2022 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Thank you! Did an outstand job, very professional

Report a concern   January 3, 2022 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Our service representative did an excellent and thorough cleaning!

Report a concern   January 3, 2022 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Technicians are always professional.

Report a concern   January 2, 2022 — Rated 10 out of 10 by Christine Law Zerorez Phoenix
What do you like about our products and services?

Service was excellent. Products are great as there are no chemicals that are used and safe for both people and pets. Cleaning process is very successful in every and all stains and surfaces.

Report a concern   January 2, 2022 — Rated 10 out of 10 by Barbara Piotrowski Zerorez Phoenix
What do you like about our products and services?

Keith was very professiinal and nice!

Report a concern   January 2, 2022 — Rated 10 out of 10 by April Hill Zerorez Phoenix
What do you like about our products and services?

It was great service and the carpet looked amazing after.

Report a concern   January 2, 2022 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Everyone is super friendly and you guys ALWAYS do a great job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The tex did a good job. Called and said he could come early ,which I liked. Left every thing
clean. I would ask for him again if the tile need attention.

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Report a concern   January 2, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

you made my 12 year old carpet look new again - great job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Nicholas, the technician, was phenominal!!
He was knowledgeable and worked hard to clean my carpets. He was conscientious and took great pride in his work!!

Report a concern   January 2, 2022 — Rated 10 out of 10 by I.T. Zerorez Phoenix
What do you like about our products and services?

They are very reliable and do a fantastic job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

My carpets always look great
Chris is very professional and courteous

Report a concern   January 2, 2022 — Rated 10 out of 10 by Gregg Kennedy Zerorez Phoenix
What do you like about our products and services?

They did a great job, but didn't honor their special.


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