Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 2, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

On time, professional and fast. Use them annually.

Report a concern   January 1, 2022 — Rated 8 out of 10 by A.K. Zerorez Phoenix
What could we do to improve?

Your technician was great. We don't have any complaints about him. We don't feel like the carpets look as good as when previously cleaned by another company that wasn't Zerorez or had your cleaning process.

Report a concern   January 1, 2022 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Good work

Report a concern   January 1, 2022 — Rated 10 out of 10 by Charlotte Miller Zerorez Phoenix
What do you like about our products and services?

It smells very good and it gets the worst stains out I'm very pleased

Report a concern   January 1, 2022 — Rated 10 out of 10 by Joseph Abrams Zerorez Phoenix
What do you like about our products and services?

This was the best cleaning l have ever had. Rugs look like new!

Report a concern   January 1, 2022 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

No chemicals. The tech was here right on the dot at 8 am.

Report a concern   January 1, 2022 — Rated 10 out of 10 by Shawn Dagley Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing, I would have you back because he was so friendly and professional.

Report a concern   January 1, 2022 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

On time, very courteous and through service.

Report a concern   January 1, 2022 — Rated 9 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

I felt my technician was rushed to complete the job maybe didn't get the result of that he would've had he been able to spend more time

Report a concern   January 1, 2022 — Rated 10 out of 10 by Pete Creelman Zerorez Phoenix
What do you like about our products and services?

Alex did a great job on my three/four room carpet cleaning yesterday. His work got
my carpets to look almost like new again. Was very impressed. I have not yet
received the promised sales receipt which he said would be emailed to me. Hopefully,
I'll get that on Monday, given the holiday weekend.

Report a concern   January 1, 2022 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

TECHNICIAN WAS GREAT AND PROFESSIONAL! THANKS FOR THE GREAT SERVICE!

Report a concern   January 1, 2022 — Rated 8 out of 10 by D.B. Zerorez Phoenix
What could we do to improve?

Technician was great. Your prices are crazy.

Report a concern   January 1, 2022 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Good quality of service. Done very quickly and makes a huge difference in appearance and smell.

Report a concern   January 1, 2022 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Great job by Chris

Report a concern   January 1, 2022 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Even though it was much later in the day than I care for, (6 pm) I was very satisfied with my technician and the job done. He was very polite and seemed to care about the job he did.

Report a concern   January 1, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Service was fast and friendly, The service tech was very courteous and professional, he communicated very well and explained every step of the process with us....... and the floors and carpets came out fantastic!

Report a concern   January 1, 2022 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional team. No one cleans carpet like Zerorez.

Report a concern   January 1, 2022 — Rated 10 out of 10 by Sherri Walmer Zerorez Phoenix
What do you like about our products and services?

Recently I accidentally called Stanley Cleaners to clean my carpet. I wasn't there when they cleaned it. I was upset with myself when I realized what I did. That's when I called the cleaners I originally wanted, Zerorez. A gentleman named Rob cleaned my carpet. He did a treatment on my carpet allowing me to see what he was extracting. It wasn't a pretty sight to see. Rob was well educated in his trate. Prior to cleaning he went over my options. I felt he was honest with his opinions and explained them very clearly. I highly recommend Zerorex.

Report a concern   January 1, 2022 — Rated 7 out of 10 by J.K. Zerorez Phoenix
What could we do to improve?

Service was not as good as the previous two times. Looks like dirty water on a few places after the carpet dried. And dirty marks left from the metal vacuum part. Just not satisfied with this cleaning.

Report a concern   January 1, 2022 — Rated 1 out of 10 by H.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When operator arrived he tripled the price I had contracted to pay. Explanation? The rugs were area rugs not carpeted rooms.

Report a concern   January 1, 2022 — Rated 10 out of 10 by Marianne Harder Zerorez Phoenix
What do you like about our products and services?

I have many allergies and your cleaning process doesn't bother me.

We are return customers. Very satisfied customers.

Report a concern   January 1, 2022 — Rated 10 out of 10 by Pattie Larson Zerorez Phoenix
What do you like about our products and services?

The two gentlemen ere very professional and courteous

Report a concern   January 1, 2022 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

You were quick with service. Arrived early, friendly worker. Great customer service!

Report a concern   December 31, 2021 — Rated 10 out of 10 by Theresa Huseman Zerorez Phoenix
What do you like about our products and services?

The technician that serviced our floors was great, friendly, and did a wonderful job. I differently will use them again.

Report a concern   December 31, 2021 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

I love that there is no residue left behind. The carpet was clean and soft. My technician, Trayvon B was personable, professional and would be welcomed in my home any time.

Report a concern   December 31, 2021 — Rated 5 out of 10 by J.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

areas of my floor that were not cleaned (under bed, under coach, dressers etc) all have puddles today that I had to clean up. some furniture has water puckering. The shower still has areas that are not clean.

Report a concern   December 31, 2021 — Rated 10 out of 10 by Jodi Becker Zerorez Phoenix
What do you like about our products and services?

Came early, worked quickly, explained everything!

Report a concern   December 31, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Carpets dry relatively quickly with no residue or odor. Jacob and Josh did an awesome job.

Report a concern   December 31, 2021 — Rated 10 out of 10 by M.A.M. Zerorez Phoenix
What do you like about our products and services?

My rooms and couches were beautifully cleaned. Robert H. and Ben never stopped for over a good hour. My rugs are almost as good as new and my couches are soooo fine. Good, better and best. Never let them rest until the good is better and the better is the best. The workers were the best and they did their best. I have been with Zerorez for several years and will continue using your services. Thank you!!!

Report a concern   December 31, 2021 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

Great customer service.


Privacy Policy