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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The coffee stain got lighter but was not removed completely. can still see the stain, noticeably
Carpet not satifactory
He did a really good job and service was excellent. He explained how and what steps would occur was he worked.
Very polite and respectful techs
The staff are professional, they care about your property and personal items. They have knowledge of what they are doing and very reasonable priced.
The result is what counts. The tech was very good as well.
justin was very kind and respectful as I shared my concerns about my freshly painted bedroom
Clean & safe
Mason was amazing. He explained everything. He was so professional and kind. He’s an asset to your company. This is why I like zerorez
Wonderful service. Our technician was engaged and worked continuously for hours.
Great job and customer service
Friendly, personable, knowledgeable, fast, prompt . Very nice gentleman!!
Technicians were very nice and professional.
Promp, courteous and professional service.
The service itself was great. The difference in the carpeting is clear and there was no residual odor after the cleaning. The service technician was a true professional. He explained the product and what he was going to do. He was extremely friendly and professional. He also was meticulous and focused while performing the cleaning. I was very impressed!
Another great experience!
Friendly, courteous and through…
Good job done to clean the carpets
The staff member was very friendly, and expedient with the service provided.
They were on time, professional and got great results
Thank you for having excellent availability for the week of Christmas! It was my first time using Zerores and we are extremely happy.
Amazing product and service. Carpet ALWAYS look brand new!
Can't recommend highly enough.
My carpets are 1 1/2 years old and we have had them cleaned in August with zero rez and there were no major issues. The last visit left with the carpets looking the same as it was prior to the cleaning. Even after using the claw there were still some areas that were not resolved. Some areas with issues that were cleaned came back. The prior tech had been able to remove 2 pet areas and this visit they were not. We have noticed that some matting/piling has occurred in the areas Post cleaning as well. This should not happen with this age/quality of carpet.
Your young men are always very nice and hard workers. They do a great job on an old carpet.
It was very easy to schedule an appointment. The serviceman was very friendly and explained the process. He did a great job very quickly. Our hallway looks great!!
I had stairs done and one area rug. $250. A bit pricey, but I guess everything is pricey these days.
Good cleaning job.
Polite ambitious service people
Dependable arrive ton time
Like the cleaning products no residue
Great service technician; on time and carpets look great
Professional service
The young man that cleaned my carpet was so sweet and respectful. Job well done. I did forget his tip and wish he would contact me so I can give that to him. Great young man and worked hard.