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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy on line scheduling, cleaning personnel arrived on time and did a super job.
Zero Rez always completes the job in a timely fashion, scheduling is a breeze and we just love our technician Sean.
Speedy service
Timeliness, quality and great tech!
Our tech was fabulous! Very nice and professional.
I'm really sorry to give you a 2 because I like the way your company is run, but there was an entire area of our home that was missed that we paid for.
My carpet is the cleanest it's been in years .great friendly service . Quick .on time . And very professional .Chris our service guy was amazing and great with our dog. Thanks zerorez and thx Knix for recommending..
I have used other carpet cleaning companies and they don't get our carpets as clean as Zerorez.
Tim was great. Professional, competent and very pleasant. He must
be a substantial asset to your company. My compliments. He did
a wonderful job. My wife and I will continue to use your services.
The worker was very nice. I just expected the grout to be restored to closer to original color. It has been in many areas but it looks like he missed some areas
We love Zerorez!
I love that difference in the floors when it is done. You dont have the residue crunchy smelly leftovers from other cleaning companies. I also love the customer service from the technicians. Always helpful and considerate.
No harsh smell. Not watery wet even though, it was some wet and had to dry. Worker was on time and polite. Will use you again.
Easy to schedule online, arrived on time, quickly completed. Did have a smell (musty) when completed. May have been the carpet.
Great customer service by James E., he explained what he did and how to care for the carpet after he left. I could not have asked for a better experience. He even got stain out that other companies had tried to remove (they were unsuccessfully), James got them out!!!
James is just one example of the wonderful people at ZeroRez (from scheduling to reminder calls).
The cleaners are professional, courteous and very pleasant!
Professional, prompt, and courteous.
Easy to get an appointment.....arrived on time....very courteous, carpets looked great!
Fast friendly service and no residue left behind.
Keith was great, very polite.
He took pride in his work, thank you Linda Spiers
Quick efficient
Excellent service Very professionalCarpefs look great Thank you
Technician was friendly and informative, knew his business. Carpets smelled fresh and clean.
i only had a small job one room only. i was glad that no job is to small or big. keep up the good work !
Would appreciate if you didn’t overcharge, by adding a hallway in the bedroom as extra $25 for cleaning the hall in the bedroom. It’s part of the bedroom and should not have been overcharged. We will think twice about using zerorez again. We’ve had this done by you before and you never overcharged. What’s up with this new overcharging?
Great job as always; prompt and courteous service
Prompt and thorough
Carpet looked amazing after being cleaned, tech was friendly.
Zerorez has always done a great job on my carpets. The employees have always been polite and professional. I only wish all the extras were built into the prices instead feeling like they are always trying to up sell. At least they are not pushy.

The additional cost for the pet treatment was significant and would have been helpful to know it ahead or at least a range. It over doubled the estimate.
We also still smell the pet urine in the carpet as we did before so to pay such a high rate for the odor to not be removed is very disappointing and Ill be calling to discuss our options.