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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
did a great job. Friendly tech
Accurate quote, efficient service, cleaned the seemingly uncleanable.
Best cleaning of carpets and hard wood/tile floors.
Everything!!! The carpets look like new and all pet stains are gone. The tech, Tim, did an outstanding job. He spent a lot of time working to get the stain out. I only use Zerorez!!!
We were very satisfied with all the rooms clean.
Robert did a really good job removing all the stains on the carpet.
Prompt service and good job!
The best carpet cleaning ever experienced. David was very professional and courteous.
I am so content already referred to another and you have me as a lifetime customer.
It was a good experience as a first time customer. Your technician was friendly and informative. And while watching him work, he is definitely devoted to his work, so I hope all of your technicians are as devoted. I would have scored a 10 but I think all companies should always strive to better than the last day or last client. The only thing I could remotely criticise is that it would be kinda nice if the solvent or a service was available to add a different scent when done. The job was to clean and remove some pet spots and with the hot water and other cleaning and drying, the odor was obviously not pleasant. So a possible scent to assist would have been nice but not required, just nice. All in all a good experience and will definitely look to them again for future work.
Your technician was professional and very helpful.
Alex was so great! Very helpful and thorough
The gentlemen who cleaned our carpets were top notch! Very professional and did a great job making sure our carpets were cleaned properly. Both are great employees that you have!
I would never recommend you to anyone, 420.00 for 175 Sq ft, stating it took 4 gallons of product. Also said the carpet was 5 years old, the carpet that had the dog urine on it is less than a year old and had stain protection on it. You need to train your customer service agents better on how to quote a cleaning. My quote went from around 275.00 max to 420.00. Less than 175 Sq ft, in both rooms, of actual cleaning area?????????
The technician was greatly. Friendly and professional. We have older carpets and me them look great.
Fresh, clean & dries nicely.
The scheduling is poor. I should know what time when I make the appointment or with in a couple of days
The technician was really nice and thorough! Our carpets look like they did on the day we moved in. Thank you:)
Employees seem classy and trained appropriately. Your process seems to make more sense.
Jonathan was the Zerorez tech for this job. Great communication re ETA & during the process. He was respectful of my hone while he did a very thorough cleaning of my area rug. I am totally pleased & satisfied with the results.
Very professional and thorough, Our tech spent a lot of time making sure he cleaned everything right. He was able to get out stains that the apartment complex couldnt.
Carpet looks and feels great
I am a repeat customer and will certainly recommend Zerorez to family and friends. Their employees are always kind and courteous and they do a great job!
They were very helpful and answered all my questions about purchasing a gift certificate for a Christmas gift.
Fast, efficient service with close attention to detail. Highly recommended.
Easy appointment set up, prompt courteous service, and our floors look & feel fantastic! I also use the empowered cleaning fluid for just about everything...floors, windows, showers, walls, you name it. This is awesome stuff! I wouldn't consider using anyone else.
The rep did a good job. Very professional
Professional, courteous and on time. Carpets and furniture looks great!
I used your company to help clean and disinfect floors since I have 10 dogs. I hope to continue using your company on a regular basis based on how floors continue to look.
Excellent service! Our area rug looks brand new!
To expensive for the area that was cleaned
Took your tech 20-30 min to complete task
$199.00
Must be inflation
Your technician was very courteous, prompt, and worked hard to get my carpet clean