Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2021 — Rated 10 out of 10 by Lisa Holton Zerorez Phoenix
What do you like about our products and services?

I love that I can schedule online. So simple!

Report a concern   December 13, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Love the professionalism!

Report a concern   December 13, 2021 — Rated 10 out of 10 by Audrey Arguello Zerorez Phoenix
What do you like about our products and services?

Friendly service, fast cleaning, thorough job

Report a concern   December 13, 2021 — Rated 10 out of 10 by Teresa Hornig Zerorez Phoenix
What do you like about our products and services?

The carpets we did look wonderful and we always get our bottle of water refilled. It works great on everything!!!

Report a concern   December 13, 2021 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Prompt scheduling, confirmation and arrival. Courteous, professional work onsite. Non-toxic for my cat and relatively quick drying. Effective cleaning.

Report a concern   December 13, 2021 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

We have Zerorez clean our carpets every 3 - 4 months and they always do an amazing job. Our carpets are always clean, and there is never any sticky, stiff residue.
Our technician was AMAZING this time. Highly recommend!

Report a concern   December 13, 2021 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Attention to detail!

Report a concern   December 13, 2021 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Chris was very professional explaining the product and procedure. While he did mention they provide additional services we asked about, he wasn't a pushy up seller, which we appreciate. Dog-trodden carpets looked much better and completely dry within 2 hours.

Report a concern   December 12, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

No soap or residue

Report a concern   December 12, 2021 — Rated 10 out of 10 by Joseph Nowicki Zerorez Phoenix
What do you like about our products and services?

The "Technician" Sonny who did my rooms was very skilled at what he did, and answered all of my questions.

Report a concern   December 12, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Nice staff

Report a concern   December 12, 2021 — Rated 10 out of 10 by Christine Lyman Zerorez Phoenix
What do you like about our products and services?

My carpet came out cleaner than I anticipated and got rid of pet oder thankfully

Report a concern   December 12, 2021 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Always professional, carpets dry quickly and aren't crispy, soft to walk on

Report a concern   December 12, 2021 — Rated 8 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

I had my couch cleaned. The technician did only one side of the cushions, he did not turn them over and do the other side.
The technician did a ottoman, and he wanted to make sure it was in the same place when we used it. He dis not move it to clean the carpet underneath it.
I will not have these people back again.

Report a concern   December 12, 2021 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Trey did a great job: professional, courteous and the carpet looks great. And no unpleasant aromas (well, none at all.) The price was good and Trey deserved his tip. Thanks.

Report a concern   December 12, 2021 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule
Easy to work with
Great communication
Great service

Report a concern   December 12, 2021 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Good tech. Good service.

Report a concern   December 12, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

It was like a whole new floor. A little more expensive than I was expecting but overall very pleased.

Report a concern   December 12, 2021 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I'll see if the floor stays clean as promised but I mostly liked the tech. He seemed like he really cared about doing a good job.

Report a concern   December 12, 2021 — Rated 10 out of 10 by Heather Nau Zerorez Phoenix
What do you like about our products and services?

Did an amazing job. Really pleased with my service 😀

Report a concern   December 12, 2021 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no soap used. The service person was on time which I really value.

Report a concern   December 12, 2021 — Rated 10 out of 10 by Susan Saunders Zerorez Phoenix
What do you like about our products and services?

Prompt, and excellent job!!

Report a concern   December 12, 2021 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Speediness, positive customer service and reasonable prices. The tech was cordial and thorough.

Report a concern   December 12, 2021 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Zerorez is very efficient in their service and they do a great job!

Report a concern   December 12, 2021 — Rated 10 out of 10 by David Leach Zerorez Phoenix
What do you like about our products and services?

I've used Zerorez for more than 15 years, it's a great product and the customer service and technicians are always pleasant and professional. The cleaning results are fantastic. I will continue to use and recommend the company to friends and family for both domestic and commercial use. High praise and commendation for many jobs well done.

Report a concern   December 12, 2021 — Rated 10 out of 10 by Michael Ohlson Zerorez Phoenix
What do you like about our products and services?

Hello

Your Service Representative Sonny, did a great job cleaning our couch. He was polite, knowledgeable and a very nice person. Your cleaning method is very effective and far exceeds the results of any other carpet / furniture cleaning company I have ever used. I am very happy with your service and will continue to use Zerorez and recommend whenever the opportunity presents itself. Thank you Zerorez.

Report a concern   December 12, 2021 — Rated 9 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

Anthony is an excellent representative for your company. He is professional, friendly and caring. He showed up on time and informed me about what he was going to do before he started.

Report a concern   December 12, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The service technician was great! Love my clean tile and carpet!

Report a concern   December 12, 2021 — Rated 10 out of 10 by Kim Murphy Zerorez Phoenix
What do you like about our products and services?

Our couch and carpet came out great. Our tech was professional. When our dog had a reaction they came out right away and rinsed everything immediately. He is fine now too. I would highly recommend the company and will use them again.

Report a concern   December 12, 2021 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You cleaned my area rug. It is white with a long pile so I wasn't expecting miracles. I couldn't tell how clean it was NOT until after it dried. It didn't really look like it was cleaned at all. Now that it has been a week, the places that I walk on the most are really attracting a lot of dirt and look even worse.


Privacy Policy