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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
Service tech is was great! Floors look amazing
Your pricing was unbeatable. You were able to get stains out of my carpet that I didn’t think we’re possible. Your technician was extremely courteous and prompt. I am a first time customer and would definitely use you again!!
Very professional, informative and clean carpets. Thank you Chris
Chris was a great service provider
My house is clean
They came to do the cleaning on the day I called them which I didn’t expect. So that was very nice. The 2 guys who came to do the work were very good. Good 1st experience with this company. I’ll refer them and use them again myself when the time comes.
Professional and prompt.
Higher cost than normal it seems
The technician was very outgoing and professional. We were not able to be on site do to living in a different city and he went above and beyond to show that the work was completed. After each room we received pictures and/or video showing how the rooms looked.
Our tech, Cody, did a great job. He took care to not chip tiles on our steps, as had been done twice before. He estimated the time to get the job done and actually finished earlier than his estimate. He was polite. We are happy with the job he did and will request him again. As a side note, when our tile edges were chipped previously, Zerorez sent someone out to remove and replace them, as we had spare tiles.
Great service! Carpet came out great and he was very nice and respectful. I would definitely come back and recommend to others
Several tile areas were not cleaned. The job was rushed and needs to be redone in part. I have pictures where the grout was not cleaned in multiple areas.
The workers were professional and friendly.
Your associate was very thorough and professional from the start. Everything was explained upfront and during the cleaning if needed. He respected my home and he represented Zerorez.
Thank You
Kelli Andrews
Worker was professional and personable, easy to talk with.
Fast, friendly service. I use you all the time :)
I love how great my carpets look after cleaned. The technician, Jez, did a great job and was very professional. Will use zero Rex again in future.
Very thorough job , good reps. Surfaces feel clean when done and don't feel "cleaned"
On time and creative to solve the problem
Fantastic! Carpet came out clean and soft. No soapy residue or crunchy carpets . Very nice professional employees
works great and technicians are great!
Responsive, able to get appointment quickly and easily. on time, professional
Floor nice and clean again
Techs that came out were great. Friendly and informative.
great job and your tech did a wonderful job on the carpets and he was very nice!! great customer service!
David and Dustin were great. They were courteous, professional and speedy. My carpets look fabulous!
My carpets look so good, and so does my kitchen floor. Luis is a delightful man. Gets the job done in a hurry. Thank you.
No soapy residue. Nice Techs.
Technician was wonderful very professional and got all the stains up out of my carpet!
Great job on our carpet