Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Amalia Marciano Zerorez Phoenix
What do you like about our products and services?

Our zerorez guy was AMAZING. So friendly and answered all our questions. Very happy with the outcome and I always recommend zerorez to everyone.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Jesse Baumgartner Zerorez Phoenix
What do you like about our products and services?

My wife and I were commenting on how good you are at hiring. Every single tech we’ve had has been amazing. Kind with the kids, fast, courteous, thorough, and more. Your product really extended the life of our carpets as well. We only get zerorez and we get the carpet cleaned at least annually but lately every six months.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Maria Champagne Zerorez Phoenix
What do you like about our products and services?

I was a good experience. The carpet cleaner did an awesome job. And I would recommend ZEROREZ to everyone

Report a concern   December 11, 2021 — Rated 10 out of 10 by Denise Day Zerorez Phoenix
What do you like about our products and services?

Our guy was great!!!!

Report a concern   December 11, 2021 — Rated 7 out of 10 by J.G. Zerorez Phoenix
What could we do to improve?

you could do much better at communicating. tell people first off that you DO NOT move any furniture, and that the rug may have some lumps in it until it drys, also your cleaning personal should always have a mask on when they are working in homes, last of all when I received my invoice by e-mail I noticed that someone had taken the liberty to sign my name to it?? NOT GOOD.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Charles Kerr Zerorez Phoenix
What do you like about our products and services?

We are very happy with Zerorez service. Their technician arrived early and did a great job cleaning all of the carpet in the house.

Report a concern   December 11, 2021 — Rated 0 out of 10 by J.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet has lines that are very visibility. Have contacted my charge company and yours

Report a concern   December 11, 2021 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Clean and stays clean. Tech was professional and did great job

Report a concern   December 11, 2021 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Christopher was awesome, did fantastic job!

Report a concern   December 11, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Cleans great,dries fast and leaves the carpet looking like new.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Roseanne Gesick Zerorez Phoenix
What do you like about our products and services?

People are great and so is the product.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Leah Mitchell Zerorez Phoenix
What do you like about our products and services?

The tech, Spencer, did a fabulous job!! The man needs a raise!!! thoughtful, courteous, and very through!!

Report a concern   December 11, 2021 — Rated 10 out of 10 by Karen Bencomo Zerorez Phoenix
What do you like about our products and services?

The carpet is clean and bright with no hardening of the carpet fibers.

Report a concern   December 11, 2021 — Rated 7 out of 10 by R.A. Zerorez Phoenix
What could we do to improve?

Ceasar was great. He explained everything. We are not happy that the cleaning is more noticeable. The traffic areas still show.. The dirt on the fringes is more noticeable as the clean parts got cleaner, dirty parts stayed the same.

Report a concern   December 11, 2021 — Rated 9 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

The price they quote is the price they charge. No add one when they get to your house. Thanks.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Von Raisanen Zerorez Phoenix
What do you like about our products and services?

ZEROREZ did a great job with our carpet cleaning and I would highly recommend them to anyone needing carpet cleaning services.

Report a concern   December 11, 2021 — Rated 10 out of 10 by Patricia Rentmeester Zerorez Phoenix
What do you like about our products and services?

James was so courteous, and did an outstanding job! Our floors never looked so good! I will always have them come back! Everyday I look at them I say thank you Zerorez! Joking, I told James I could eat off the floors they are so clean! Thank you Zerorez!

Report a concern   December 11, 2021 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Love Zerorez But I specifically Requested My Tech Jeff fro Previous Cleanings But You Sent someone New

Report a concern   December 11, 2021 — Rated 10 out of 10 by Kieth Schumacher Zerorez Phoenix
What do you like about our products and services?

Your tech Abraham was efficient courteous and went the extra mile. He checked our couch the care label to make sure he was cleaning it with the proper method. Some can be cleaned with water, and some only with solvent. We are so glad he checked. I would recommend is Zerotez to anyone wanting tile and grout cleaned and sealed.

Report a concern   December 11, 2021 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

I love how clean you get my carpet and how quick it dries.

Report a concern   December 10, 2021 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Great customer service and our carpets look great

Report a concern   December 10, 2021 — Rated 5 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets were sopping wet 14 hours later. They look good & clean I just expected, based on your advertisement, to have way dryer carpets. Technician ROCKED tho!

Report a concern   December 10, 2021 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The rep was great and ver helpful!

Report a concern   December 10, 2021 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Looks a lot cleaner! Happy with how the process went.

Report a concern   December 10, 2021 — Rated 10 out of 10 by G.A.S.S. Zerorez Phoenix
What do you like about our products and services?

keith was very nice to work with and he did a great job.

Report a concern   December 10, 2021 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Amazing service!

Report a concern   December 10, 2021 — Rated 10 out of 10 by Tracy Poirier Zerorez Phoenix
What do you like about our products and services?

Harold was excellent and very professional! He did a fantastic job on my carpet! So happy I called ZeroRez

Report a concern   December 10, 2021 — Rated 0 out of 10 by A.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My technician was very courteous and punctual. The problem was with the carpet. It was our master closet. It took 3.5 days to dry and had a bad odor while drying. It is now dry and is very hard and stiff.

Report a concern   December 10, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Very Efficient!

Report a concern   December 10, 2021 — Rated 10 out of 10 by Laura Crawford Zerorez Phoenix
What do you like about our products and services?

I've been a long-time customer of Zerorez because they do a great job on my carpets and furniture. My rugs aren't crunchy when they dry and neither is my couch. My carpets and furniture look brand new and they are nearly 20 years old.
I've tried other companies but I always regret it and I always go back to Zerorez.
Thanks, Zerorez for making my house sparkle!


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