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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Justin was very professional and friendly, did an excellent job.
The technician was a wonderful communicator and was very respectful. He did a wonderful job on our tile floors. Thank you. We will be using Zerorez very often.
Cost.
45 min work for $350. Bit steep
Quick and professional
Did a good job. Explained process to me. Friendly.
1) Small window when the tech arrives. 2) Tech calls he is on his way, 3)Does a very good job in my opinion, 4) Friendly attitude towards me, the customer!!
Usually very efficient, They do a great job esp on my couch. Very nice service people
The service technician was extremely knowledgeable and pleasant
Also the ease
Keith was extremely knowledgeable, helpful, professional and friendly. I really appreciated him coming back to touch up a spot on my couch. If it’s possible to request a technician for my next service, I will definitely be requesting him.
We appreciated the care and attention to detail that our carpet cleaner in cleaning each of the different areas of our home.
Definitely will use Zerorez again. And will ask for the same person. He did an outstanding job
I already submitted a glowing report.
The tech was polite and prompt.
He did a excellent job cleaning our bedroom carpets. Love the idea that the carpets are done are soft. We will definitely use your company again.
They did the job right the first time. My carpet was a total wreck, two years since it had been cleaned, stains everywhere, not anymore.
I like that no harsh chemicals are used and the drying time is short. Service is very professional.
I've only used you for upholstery cleaning of our family room sofa and loveseat. This is the most used room in the house and the two times I've used you the cleaning is amazing. Makes my sofas look brand new again!
Jordan was awesome and so glad we used ZeroRez!!!
Customer care
The end result of the cleaning
Easy to schedule. Professional service. Reasonable cost. Office carpets look great!
The professionalism of the people coming into tour home. The results of the cleaning.
Great staff on time and friendly. Respectful of the space and cleaning up after themselves.
Everything.
Service people are prompt and courteous and the product is free of harsh chemicals
Friendly professional staff
Service was great as always. Technical was knowledgeable and friendly.
That the tech explained everything he was doing my carpets almost look new I am very pleased with Zero Rex
Cody was awesome, great communication! and had a positive attitude!
Professional representatives. Clean non crunchy carpets when they are dry.
The technician is very professional and offers services based on my needs. Tile and carpet came out beautifully.
When cleaning stairs all of carpet needs to be cleaned not just the flat part with foot traffic. I asked for that and got it but it should have been done without my asking. Otherwise all ok. The cleaner was very pleasant to work with.