Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85248 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2022 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

Robert was spectacular
Great service

Report a concern   April 20, 2022 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Always great service and super clean carpets!

Report a concern   April 20, 2022 — Rated 10 out of 10 by Chris & David McClendon Zerorez Phoenix
What do you like about our products and services?

Very courteous and took care of all of our requests

Report a concern   April 20, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Always works

Report a concern   April 20, 2022 — Rated 10 out of 10 by Linda Thompson Zerorez Phoenix
What do you like about our products and services?

Everything! Professional and personable staff who always accomplish more than I hoped.

Report a concern   April 20, 2022 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Friendly, fast service and fresh clean floors.

Report a concern   April 20, 2022 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Arrived on time... Technician was professional and efficient... Carpets look and feel good.

Report a concern   April 20, 2022 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient, friendly and helpful staff.

Report a concern   April 20, 2022 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Right on time. Did an excellent cleaning of furniture and vinyl wood look floors.

Report a concern   April 20, 2022 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

Great service, rugs looked amazing, early arrival.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Monica Reed Zerorez Phoenix
What do you like about our products and services?

Prompt
Cleaners are very professional

Report a concern   April 20, 2022 — Rated 10 out of 10 by Kathy Robles Zerorez Phoenix
What do you like about our products and services?

I’ve been working with you guys for about 3 years now. You guys always do a wonderful job and also always on time. Great service and would recommend to everyone.

Report a concern   April 20, 2022 — Rated 6 out of 10 by W.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had discussed the spots in the carpet where the furniture had been sitting and if they could do anything about pulling up the pile of the carpet and the lady said he may be able to rake up those areas and get them to stand up a bit but when the worker came he said it would not do any good and basically just went over it with the machine and it took about an hour to do 3 bedrooms a hallway and living room and was pretty easy to see that he really did not want to take any extra time for my concerns

Report a concern   April 20, 2022 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Tech did a great job. We were very pleased.

Report a concern   April 20, 2022 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Technician is friendly. Seems to care about the service he is providing. Takes steps to protect corners of wall and furniture. we are always pleased with the end results

Report a concern   April 20, 2022 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The technician was great and everything went well.

Report a concern   April 20, 2022 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Cleans the carpet great!

Report a concern   April 20, 2022 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

On time, efficient

Report a concern   April 20, 2022 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Did a fantastic job! On time, friendly, professional and payed attention to detail.

Report a concern   April 20, 2022 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Soap residue minimal and carpet drys quickly!

Report a concern   April 19, 2022 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

You clean our carpets promptly and we really like the results.

Report a concern   April 19, 2022 — Rated 10 out of 10 by Kathryn Lowther Zerorez Phoenix
What do you like about our products and services?

The customer service was great. My carpet looks like new

Report a concern   April 19, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Friendly, great service! And clean carpets to boot. :)

Report a concern   April 19, 2022 — Rated 5 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician did not contact me with another option for the pet Oder in my carpets although my neighbor told him to. I had to call again today to have tech cone out a 2nd time to do treatment

Report a concern   April 19, 2022 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

My bedroom was so disgusting. I work from home on the desk in my bedroom and my dogs, 2 dogs are always in there. My two Co workers. My littlest grandson is 9 mos and his little cousin 4 mos is going to be sleeping in my bedroom for a few days while visiting. I wanted my carpet clean so the can play in there and sleep without worrying about a disgusting carpet. It looks awesome! I love that it is not stiff from detergent and so soft. I use to clean it with a Hoover carpet cleaner which is too hard for me to do, I'm 68. And I never got it that clean. Very impressed and will diffentally use you again. And I have told some of my relatives. Happy 😊 customer.

Report a concern   April 19, 2022 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Techs are very courteous and knowledgeable and in and out in a timely manner. Zerorez has been able to clean up a stain I have been living with for eleven years. Highly recommend.

Report a concern   April 19, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Jesus was able to get my grandparents carpet looking brand new again.

Report a concern   April 19, 2022 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks great and clean. Our tech did a great job

Report a concern   April 19, 2022 — Rated 10 out of 10 by Christine Sweetsir Zerorez Phoenix
What do you like about our products and services?

Great service, however I paid for the additional service for pet urine and the room still smells pretty bad

Report a concern   April 18, 2022 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

My carpet feels clean, not crunchy. No chemical smell in my house. Technicians have been responsive to my concerns and respectful in my house.


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