Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 16, 2022 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Carpets are not wet and they are noticeably brighter. There's none of that "crunching" sound you hear after some companies clean.

Report a concern   March 16, 2022 — Rated 5 out of 10 by F.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The stains really did not come out, but we could have paid $100 per stand but that would’ve brought the total to about $1000.

Report a concern   March 16, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Prompt. Good product. Polite and friendly employee

Report a concern   March 16, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

job looks great, he was neat and clean , was happy to have him do the job.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Gillian Goff Zerorez Phoenix
What do you like about our products and services?

Sunny was a phenomenal representative for Zero Rez. He knows his job, was personable and did a great job. Thank you Sunny.

Report a concern   March 16, 2022 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

The whole experience was great from beginning to end.

Report a concern   March 16, 2022 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Service from start to finish went smoothly.Window of time for service tech to arrive was as stated. Technition Simeon very proffesional and did a very good job of cleaning in a timely manner.I would reccomend Zerorez and will use in the future.

Report a concern   March 16, 2022 — Rated 5 out of 10 by B.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

James was in bathroom twice for a very long time which made me nervous. Carpet was wet over 12 hours. I thought you sucked alot of water out and it would dry faster. Not sure i will use you again.

Report a concern   March 16, 2022 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule.
Employees are always pleasant and do a good job.
In almost 15 years of using Zerorez, I've never had a bad experience.

Report a concern   March 16, 2022 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Very pleased with the way the carpets came out. The technician was very nice, on time and finished up promptly.

Report a concern   March 16, 2022 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

There are a couple of areas concern that still look a bit dirty…

Report a concern   March 16, 2022 — Rated 10 out of 10 by Alice Jaggers Zerorez Phoenix
What do you like about our products and services?

The carpets look great after cleaning. The tech is always friendly and nice. He is also very knowledgeable and explains exactly what he’s doing. Great service.

Report a concern   March 16, 2022 — Rated 10 out of 10 by C.D.V. Zerorez Phoenix
What do you like about our products and services?

Representative was so friendly, helpful and knowledgeable. Was very thorough and did an excellent job. I have never had a bad experience using Zerorez.

Report a concern   March 16, 2022 — Rated 9 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The employee was friendly. He cleaned the carpet quickly. I am disappointed that some of the heavily used areas do not look clean.

Report a concern   March 16, 2022 — Rated 3 out of 10 by G.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet didn’t look much cleaner than before it was cleaned by Zerorez, and your technician didn’t have anything to say about that when questioned. I’ll be looking for a different company next time.

Report a concern   March 16, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Awesome employees, great cleaning

Report a concern   March 16, 2022 — Rated 10 out of 10 by Ginger Conrad Zerorez Phoenix
What do you like about our products and services?

Our tech was friendly, knowledgeable, efficient, and quick. He did the job quietly and was in and out in no time. The rug was barely damp and dried in less than an hour. Cleaning this favorite rug cost oodles less than buying a new one. Plus, you just cannot get stuff these days with all the shortages. Thanks, zero rez!

Report a concern   March 16, 2022 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Service technician was great

Report a concern   March 16, 2022 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

How clean you get the carpets

Report a concern   March 16, 2022 — Rated 10 out of 10 by Jessi Howard Zerorez Phoenix
What do you like about our products and services?

Timely, easy to schedule, reasonable charges for everything that was done. Super nice employee!

Report a concern   March 16, 2022 — Rated 10 out of 10 by Jim Dustan Zerorez Phoenix
What do you like about our products and services?

He was here when they said he would be & the individual who did our home was courteous and did what we wanted done. I've used Zerorez before and will use and refer them again.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Sarah Roos Zerorez Phoenix
What do you like about our products and services?

The technician was very nice, called before and after to ensure I was happy with the services. The carpets looked very clean once completed and I will certainly be using Zerorez again in the future.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Molly Hetrick Zerorez Phoenix
What do you like about our products and services?

Very quick and professional. Worked with my schedule. Moved into new home and was impressed they have resources to see if animals have peed anywhere... master closet was awful, unknown to us. So very pleased they were able to identify and take care of troubled spots.

Report a concern   March 16, 2022 — Rated 10 out of 10 by V.G. Zerorez Phoenix
What do you like about our products and services?

Cheap and works good

Report a concern   March 16, 2022 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

The Tech was very courteous, knew exactly what was expected, made some adaptations/suggestions and did excellent work in a time and respectful manner.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Brad Grondahl Zerorez Phoenix
What do you like about our products and services?

Very pleased with results. Carpet cleaned up nicely.

Report a concern   March 16, 2022 — Rated 5 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Given the price to have the tile cleaned, we really weren’t impressed with the results. The grout was still stained and it just looked like someone had mopped.

Report a concern   March 16, 2022 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Your employee was professional and nice

Report a concern   March 15, 2022 — Rated 10 out of 10 by Y.L. Zerorez Phoenix
What do you like about our products and services?

I loved my carpet cleaning

Report a concern   March 15, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Great friendly professional service. Tech Andrew was excellent.


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