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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The stains really did not come out, but we could have paid $100 per stand but that would’ve brought the total to about $1000.
Prompt. Good product. Polite and friendly employee
job looks great, he was neat and clean , was happy to have him do the job.
Sunny was a phenomenal representative for Zero Rez. He knows his job, was personable and did a great job. Thank you Sunny.
The whole experience was great from beginning to end.
Service from start to finish went smoothly.Window of time for service tech to arrive was as stated. Technition Simeon very proffesional and did a very good job of cleaning in a timely manner.I would reccomend Zerorez and will use in the future.
James was in bathroom twice for a very long time which made me nervous. Carpet was wet over 12 hours. I thought you sucked alot of water out and it would dry faster. Not sure i will use you again.
Easy to schedule.
Employees are always pleasant and do a good job.
In almost 15 years of using Zerorez, I've never had a bad experience.
Very pleased with the way the carpets came out. The technician was very nice, on time and finished up promptly.
There are a couple of areas concern that still look a bit dirty…
The carpets look great after cleaning. The tech is always friendly and nice. He is also very knowledgeable and explains exactly what he’s doing. Great service.
Representative was so friendly, helpful and knowledgeable. Was very thorough and did an excellent job. I have never had a bad experience using Zerorez.
The employee was friendly. He cleaned the carpet quickly. I am disappointed that some of the heavily used areas do not look clean.
My carpet didn’t look much cleaner than before it was cleaned by Zerorez, and your technician didn’t have anything to say about that when questioned. I’ll be looking for a different company next time.
Awesome employees, great cleaning
Our tech was friendly, knowledgeable, efficient, and quick. He did the job quietly and was in and out in no time. The rug was barely damp and dried in less than an hour. Cleaning this favorite rug cost oodles less than buying a new one. Plus, you just cannot get stuff these days with all the shortages. Thanks, zero rez!
Service technician was great
How clean you get the carpets
Timely, easy to schedule, reasonable charges for everything that was done. Super nice employee!
He was here when they said he would be & the individual who did our home was courteous and did what we wanted done. I've used Zerorez before and will use and refer them again.
The technician was very nice, called before and after to ensure I was happy with the services. The carpets looked very clean once completed and I will certainly be using Zerorez again in the future.
Very quick and professional. Worked with my schedule. Moved into new home and was impressed they have resources to see if animals have peed anywhere... master closet was awful, unknown to us. So very pleased they were able to identify and take care of troubled spots.
Cheap and works good
The Tech was very courteous, knew exactly what was expected, made some adaptations/suggestions and did excellent work in a time and respectful manner.
Very pleased with results. Carpet cleaned up nicely.
Given the price to have the tile cleaned, we really weren’t impressed with the results. The grout was still stained and it just looked like someone had mopped.
Your employee was professional and nice
I loved my carpet cleaning
Great friendly professional service. Tech Andrew was excellent.

Carpets are not wet and they are noticeably brighter. There's none of that "crunching" sound you hear after some companies clean.