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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve been a user for some time now and usually like your service a lot. This time was good but I was disappointed with all the add ones . . . especially for the 2 carpet runners that barely got a lick and a promise . . In fact, one looks worse than it did before.
Carpets came out great!
Love the helpful technician and how clean the carpets get.
The techniques that Zerorez uses are the best! When I have my carpets cleaned by them, I am never disappointed. The carpet comes out looking like new!
No chemicals and carpet dries relatively quick
Great customer service and very fast!
Professional, on time, went over what was going to happen. Finished up and cleaned things up.
Your technicians are friendly and stains don’t return
Didn't think it was as clean as when we have the regular carpet cleaners come
I've had excellent experiences until this service, when the tech just didn't do a good job. He didn't seem to pre-spot, rushed through, and left the carpet way too wet. It just didn't come out as well as previous services, so im disappointed and now have to take time to arrange for repeat service. I sure want a more experienced tech.
Evan did an exceptional job. We are very pleased. Thank you.
They do a great job!
Provide accurate and practical info to customers without lecturing them on the cost of Zerorez equipment - as what Mr. Evan did.
However, Jameson corrected the issue - Thank you!
Also, Matthew (Tech) was great!
Friendly professional service
Carpet cleaning
good job
Tech actually arrived early. He was professional and efficient.
Everything was cleaned well and quickly. Will use them again. Very satisfied with the job they did
Clean, not crunchy when walking on. Quick and dries well.
Great service!!! They do a wonderful job!!
Thoroughness, knowledge, professionalism. Job was done really well
Very informative. I liked that the employee did a sample area before so I could see the results.
Friendly, clean, and professional.
The technician was very friendly and professional.
Fast. Affordable. Great job!
Great job done and associate was friendly!
Knowledgeable people helpful and. Courteous.
I don’t think the cleaning solution cleans very effectively. The couch is spotty and looks worse now than it did before (definitely not worth the $100+), and the carpets didn’t seem to get the deep cleaning I was hoping for.
Awesome! Product is great. Technician actually cared whether my carpet was clean. My cat is a challenge, but he made sure everything was spotless!!!!! Thank you!