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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech, Ramon, took the time to explain the process and did a great job.
Stains remain on carpet. Tech said he would put foam blocks under 1 bed and he forgot.
Love the results of having my carpet cleaned by zero rez. Now I can wait a while to replace them. They look great!
You've always been easy to schedule, on time for appointments, and leaving my carpets feeling clean.
Always on time, professional and quality work! I'll keep utilizing your services for a long time.
I loved the efficiency of scheduling !
Matt was a very nice and able technician
He arrived on time and did a great job !
The second Technician that came and removed the stains was very professional and explained exactly what he was going to do. All of the stains were removed and my carpet looks like new. Mason was very Polite. I certainly would have him and your company come again to clean my carpets. Thank you so much. Your “10” in my book
Job well done
Thanks
Tim, our carpet cleaning guy was great. We bought a new house and was having all the carpets, two area rugs and floors cleaned. He ended up spending all day because of the job that had to be done (we ended up having him clean the showers also). Everything looked great. The only drawback that I have is that the drying time was more than I was told and when we moved in the next day some of the floors were still moist. Some for more than 24 hours. All in all, I will use Zerorez again.
Nicholas was terrific.. Arrived on time, thoroughly reviewed what he was doing, asked questions about our use and gave us options for added protective treatment where needed.
Carpets always look amazing after they are cleaned. My grout cleaning came out amazing too!
Our technician was prompt, professional and had our service completed very quickly.
I love the faster dry time on the carpets and furniture and also that there aren't chemicals and soaps used so that our carpets get cleaner and stay cleaner.
Zerorez did not get the stains out of my carpet. The guy said he did but once it dried(6 hours later)they were still there. He also scratched my walls on the stairway. There is a perfect line above every stair where he ran the brush right against the wall!!! Now I have to paint my stairwell!!! Not happy!!!!
The technician was very friendly, polite, professional, and considerate. He made sure my dog didn’t get out, wore shoe covers and accommodated my request to have my office completed first, so I could go back to work. My carpets looks great!
I thought the cleaning would take up some of the areas that was the reason for the cleaning. I have used zerorez when we had white carpet and the job they did was amazing. This just didn't make our new ( brown ) carpet look any cleaner.
The carpet and tile look and feel clean!
Bob is an excellent technician!!!!$
Zerorez has been my “go to” carpet cleaning company for over 5 years. Great service, friendly service people, and a carpet clean like no other. Next, our tile in September! Thank you Tim for doing a great job.
No chemicals used in cleaning the carpet.
Timely Professional Service
Need one arearetreated where a spot didn’t come clean. Ramone was great!
Super quick, extremely helpful and kind staff. Carpets look amazing!
On time and carpets and floor looked great!
I like all of the communication and the professionalism of those who cleaned our carpets.
Scheduling was off. I asked for morning. The tech showed up at 11:35.
Fast and courtious
If memory serves me correctly one of the selling points is that the carpets are not "crunchy" as you use the different water system. Our bedroom was crunchy and even after vacuuming it is still crunchy. I can't think of another time this has happened.
My technician was great!
Mitchell did a great job cleaning our carpet. He wiped up the excess water on the tile which I really appreciate. We have used Zerorez several times and we will continue to use your company.
Your representative was very courteous and respectful. sorry it has been so long for me to get this written. My one comment is please be sure they start the job with plenty of business cards. My friends are always asking for referrals. and a business card makes ir so much easier.