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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly associates and hard workers.
Good results. Dried quickly. Knowledgeable, friendly, and professional employee
Punctual. Good results
Your tech's are very knowledgeable and pleasant.
The tech was very professional, hard working and polite.
On time, personable, don't try to sell other services.
Your service tech was very efficient and knew what he was doing. .
The service and the product you use is great. I would never use another company for any cleaning of carpets, tile or furniture. I'm a regular customer and always will be.
We were expecting an $800 carpet and tile cleaning that turned into $1,800. We were not told ahead of time that any spots that come up on black light would cost an extra $75 per spot. Definitely felt like a bait and switch. Josh did a good job though.
brian was very professional communicating to me when each room was done
did a fantastic job in a short period of time and explained the process to me as he was doing the rooms
would not hesitate to use this company and brian again
great job
My tech was on time, was very professional and did a great job. I would recommend Zerorez for anyone who needs a great job by a very courteous company.
These guys were great. Explanation before starting work price up front. Very knowledgeable about products and services.
Very satisfied as first-time customers. The whole process was simple from start to finish. Great value, extra thorough and easy to communicate with the Zerorez team. All in all, a great experience. We would definitely use Zerorez again.
on time (early even) good work and clean carpet.
all was great pleasant employee.
Carpets are really clean and when I walk on them there are not stiff or crunchy!
Great service from Sullivan.
Beautiful detailed work.
He took a lot of time to explain every thing he was doing.
Our carpets look wonderful.
Good job but I spilled some wine on my carpet earlier and the little stain did not come out.
Brian was completely customer focused!
I had a particular stain that I wanted out. After the session was over, it was gone and great. It’s already back. I had the cleaning done Friday and by Saturday afternoon it was back. Very disappointing for the $128 I spent.
I love the friendly, professional service provided by Zerorex and the fact there is no residue left behind. Such a nice clean and fresh scent, that's all.
Unfortunately my sofa was not cleaned properly.
The gentleman that performed the service, did a great job!
The additional cost from $200 to $500 was quite a shock to say the least!
I will not be using or referring your business in the future.
Quality service
No residue left in the carpet.
Great shampooer dude, looks great
No residue, great service, professional and friendly associates
The worker is very professional. Gets the job done quickly and the carpets look great when they are done!
carpets look great… agent was punctual courteous and informative
I just love Zerorez! Michael Beard did such an awesome Job! He was very professional and knowledgeable and took pride and great care in my carpet. When he finished my carpets looked brand new and my base boards and tile just sparkled. I will always use Zerorez and request Michael. 😊
Prompt. Professional. Carpets as clean as they can be. Have been using Zerorez for years and have never been disappointed.