- Phone: (480) 507-2419
- Visit Website
based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets not cleaned. They were worse than when they started.
Great service, professional, friendly employees and environmentally friendly option
The person who provided the service was very throw
Fast, efficient friendly, cleans great and dries fast.
The guys did a really good job explaining everything and the carpets look great!
Our carpet cleaning experience was excellent. Carpets look great, the technicians were very professional and knowledgeable.
We have pets so its important to have a safe product.
Everything, From the start to the end everything and everyone that helped me was amazing and respectful and friendly. Explained everything that he was doing. Very happy customer here 😁
Work is exceptional and always on time.
The technicians we're friendly, quick and thorough.
Our 7 year old, white carpet turned out very nicely! The technicians were on time, very professional and polite. We are very pleased with the service and results. Thank you. First name removed and Sue.
Zerorez is good - although my carpet edges need a little more attention.
The technician who cleaned our carpets was professional in every way. He listened to our our concerns and worked hard to address them. Our carpets look wonderful again!
Thorough job and a good worker and friendly.
Both Luis and David were professional, efficient and arrived early. They did a fantastic job on carpets!
Nate and Name removed
Most of the time the contacts are very pleasant.
They get the job done.
Awesome job by your crew! Pride in their work and they took extra time to explain the process. Our carpets look and smell great and we have 4 dogs!! Thanks Again
I liked it. It did end up being more costly than anticiapated
The technicians are very knowledgeable and professional. They work quickly and get the dirt out with no residue. They are on time or let you know if they will be late or early.
Went looking for the 3 room $139 special. Started there and added additional room, hallways, etc. Ended up being quoted slightly north of $300.
Time window by Zerorez was between 2-6pm. Technician shows up at 1pm without any call or notice.
Technician cleans the carpet and comes back with a bill of $435. I was also not notified of any additional charges prior to being billed after service was already performed.
Contacted Customer Service to voice my complaint - rep was helpful but said I would need to speak to the manager. Took my number; manager never called back.
Unfortunately at this point you’ve lost my business. Although the product was good, the blunders and miscommunication throughout the process just isn’t worth it.
Very professional and friendly. Great job on my carpets. I use your service yearly.
great products, great employees!! I have zerorez come every 6 months
The gentleman was very kind and did a excellent job on the services!
Michael did a great job, very professional young man .
On time, courteous and great job as usual. I have been using ZEROREZ since 2013 and always love the results.
Attention to detail, service was excellent, felt like it was worth the cost.
The cleaning and sealing process is lacking in a high performance job. 3 spray of sealer were used and the grout still absorb water after the application.
Clean great servicr