Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2022 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean and technician was very informative

Report a concern   April 7, 2022 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Repeat customer

Report a concern   April 7, 2022 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

excellent

Report a concern   April 7, 2022 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

The service technician was professional in his approach to the tasks at hand and friendly in relating to the customer at hand.

Report a concern   April 7, 2022 — Rated 10 out of 10 by Patricia Kopren Zerorez Phoenix
What do you like about our products and services?

Clean carpets and professional service. It was a pleasure not to be sold on additional services and products. They explained wha5 I was getting.

Report a concern   April 7, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great!! Very friendly service.

Report a concern   April 7, 2022 — Rated 9 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

Our technician, Caleb, was an outstanding representative of your company - very polite, professional and helpful.

Report a concern   April 6, 2022 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Zerorez products work great and your staff does too!

Report a concern   April 6, 2022 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Rug and sofa clean and softer than new. No crunchy hard edges from left over soaps or cleaners. Nice job guy's

Report a concern   April 6, 2022 — Rated 10 out of 10 by K.L.R. Zerorez Phoenix
What do you like about our products and services?

The dirt and stains on my carpets and upholstery after years were cleaned beautifully. Thank you

Report a concern   April 6, 2022 — Rated 10 out of 10 by Christine Pawl Zerorez Phoenix
What do you like about our products and services?

First time using Zerorez. Happy I did. Tech was on time, knowledgeable and thorough. Very pleased with the result. Will definitely use again.

Report a concern   April 6, 2022 — Rated 10 out of 10 by V.E. Zerorez Phoenix
What do you like about our products and services?

Courteous and friendly service carpets look great

Report a concern   April 6, 2022 — Rated 10 out of 10 by Frances Deppert Zerorez Phoenix
What do you like about our products and services?

Professional, Courteous and Technically equipped.

Report a concern   April 6, 2022 — Rated 10 out of 10 by Thomas Barnes Zerorez Phoenix
What do you like about our products and services?

Everyone is super polite. Tecnicians are efficient and thorough. Had a number of puppy spots and after everything dried, they were undetectable. Have had Zerorez before and have been pleased everytime. The first time I used them was after a disappointing experience with another company who used the steam cleaning approach. That company was not only unable to provide a satisfactory, clean result, but one of the owners suggested I rip out the carpet and replace it.

Zerorez proved that person wrong, as they were able to provide a totally acceptable product with their first application.

I recommend Zerorez, especially if you have a challenging carpet to clean! Thomas Barnes

Report a concern   April 6, 2022 — Rated 0 out of 10 by T.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Would not Clean a spot.

Report a concern   April 6, 2022 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

My carpet cleaner, Sullivan, showed up on time. I did not have to wait and that means a lot. He was polite and explained what he would be doing and I had no doubts about anything. He cleaned a 20 year old chair and made it look like new. My carpet is 17 years old, not worn, but he made it look like new also. Im getting new carpet in part of my house but if I had known what a great job he did, I would have waited and had him to clean the whole house. I highly recommend Zerorez and I hope all employees are as helpful and polite as Sullivan! Thank you so much!

Report a concern   April 6, 2022 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Very thorough and loved the outcome!

Report a concern   April 6, 2022 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

Cody was great, professional, kind and effective. He made our 5 year old carpet looking brand new again.

Report a concern   April 6, 2022 — Rated 10 out of 10 by Karen Dykstra Zerorez Phoenix
What do you like about our products and services?

Jesse, the technician, was prompt, courteous and very professional. Carpets were in tough shape to begin with and within an hour of cleaning, they came out looking beautiful. Would highly recommend Zerorez and Jesse specifically for all future carpet needs.

Report a concern   April 6, 2022 — Rated 10 out of 10 by Sarah Poczler Zerorez Phoenix
What do you like about our products and services?

Michael was very professional! The carpet looks amazing except one part the stain was not removed and I was not able to make note of it until after it dried.

Report a concern   April 6, 2022 — Rated 9 out of 10 by O.R. Zerorez Phoenix
What do you like about our products and services?

Fast, on time, friendly staff, good communication

Report a concern   April 6, 2022 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

Great fast service

Report a concern   April 6, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Showed up on time, explained what you were going to do, did a good job, charged a fair price.

Report a concern   April 6, 2022 — Rated 10 out of 10 by Martha Montour Zerorez Phoenix
What do you like about our products and services?

Great value for the service

Report a concern   April 6, 2022 — Rated 10 out of 10 by W.F. Zerorez Phoenix
What do you like about our products and services?

First time that I used Zerorez. Your Tech was courteous and got right to work. Used corner guards to protect my baseboards. Turned out very nice.

Report a concern   April 6, 2022 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Thanks for the great service.

Report a concern   April 6, 2022 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Caesar was very friendly and knowledgeable
He worked efficiently and did a good job.

Report a concern   April 6, 2022 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The carpet and tile looked perfect after the technician was done.

Report a concern   April 5, 2022 — Rated 10 out of 10 by Mike Robinson Zerorez Phoenix
What do you like about our products and services?

Zerorez's cleaning process process is faster, more effective and less disruptive than conventional carpet cleaning methods. I had two rooms completed in less than an hour including special attention to spots and high traffic areas,

Report a concern   April 5, 2022 — Rated 10 out of 10 by Joy Davin Zerorez Phoenix
What do you like about our products and services?

It was easy to book a carpet cleaning online. They were on time and professional. They carpet on this rental was at the end of its life, but came out way cleaner. I would absolutely use them again.


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