What our clients think of us!

Your technician did a great job. He was very polite
Got in and did the job with very reasonable time. Carpet looks good!
I have already told someone about Tyre and they will call ZEROREZ

The worker was fine and did what the company wanted. However, my wife was not pleased with the outcome. One time over the carpet and only one time over the traffic areas was not enough. Also no attempt to get the indents from furniture pulled back up. At the end of the day, just a bunch of company “how it is”. In other words corporate reasons for not coming out better. Again. No issue with employee, just the b.s. explanation that corporate puts on the employee.

This is the 4th or 5th year I have used Zerorez and wish I would have discovered
them before! They do an excellent job, no residue just like they say and they
get the carpet clean! Even the heavier track marks get clean. Very friendly techs
and they do a great job. They come on time, let you know when they are on
the way and get right to work! Fantastic company.

Very friendly and welldone -

Excellent service and staff ! We are repeat customers!

Our technician was very thorough and brought our carpets back to life again!

My service technician was prompt, polite, and detail oriented. My carpet looks amazing

Carpet clean and soft!!

I have used Zerorez for my carpet and rug care for several years and I couldn't be more satisfied with the results! This time was no exception. Jacob was able to resurrect a large braided rug I was ready to roll up and toss out.... now it looks like new and the colors just pop! And my carpet is soft and clean, just as you advertise.

Jacob is pleasant, personable and certainly knows what he's doing. He used a special appliance to lift wooly cat hair that had literally woven itself into my rug, and wow! It worked like a charm!

I will continue to use Zerorez, and to sing your praises on my neighborhood Face Book page.
Thanks for a job well done!

The technician was great and very knowledgeable. He did an awesome job!

Better protection for doors and baseboards from your equipment. Maybe look into foam coated tubes.

Our technician was outstanding! He went above and beyond to make sure our light colored carpet was extremely clean and protected. He was also very personable and we will request him for future cleanings. Thank you!

Easy to schedule. Great communication. No crunchy carpet and tile spotless. As good or better than the ads. Thanks.

fast, easy, great customer service

Carpets were cleaned very well giving some added life before needing replacement. The tech was good, friendly, courteous, and both asked and answered questions about our needs.

The technicians are pleasant and professional. Our technician, Jordan is very good.

Estimate vs actual. Need to refine estimate criteria.

A long time client. Doesn’t take long, dries fast.

Luis was fantastic, personable and work was great

Easy to schedule. Reasonable price. Technician was on time and did a great job. Carpets look great!

Jen was amazing!

Your tech was very nice, but we were really disappointed that the carpets were so wet for so long It took them well over 24 hours to dry and they are now super crunchy. I was also really taken back at how expensive you are.

There are streaks in my carpet where he missed lines. The dirtiest areas probably could have been cleaner had the tech focused more there. I am not totally unhappy, its better than it was but for what I paid, I feel it should be cleaner and am left wondering if another company would have been better.

Technician was friendly, courteous, and knowledgeable.

I love carpet cleaning. Great job? Even though have four dogs comes out looking new and clean and feels good on feet!

Cesar, our technician was very knowledgeable and professional. We were having some upholstery cleaned and he gave us several options. He was even willing to test clean one of the cushions to make sure we would be happy before he proceeded. He was very thorough and our couch and chair look almost like new.

My carpet looked great when your tech finished, very friendly quick and on time.

Good professional techs. On time service.

So many irritating points.
The tech arrived 15 min.early (not a problem if I would have known) & I was vacuuming when he came. He said he tried to reach me but no call, VM, text or email was on my phone when I checked later. No intrudiction of himself or apology to my husband or I.
He was impatient to get started & had the bedroom carpet sopping wet while I was finishing vacuuming the closet..
He was all finished is 35 min. , presenting the bill & ready to leave. I said that thus was the fastest carpet cleaning I had ever seen & I hoped that he did a good job. He said "I've been cleaning carpets for 16 years & if I can't get two bedrooms done in 30 minutes, I shouldn't be in this work. I finished my earlier houses way early".
I paid him in cash & gave him a tip (why? I don't know!) & he said "Sweet! More for me". No "thank you". And dashed out the door. Our carpets were really wet when I checked after he left.
I do not even know his name because he did not introduce himself & everything was so rushed that I didn't even think to ask. ZeroRez tech had zero customer service! All he cared about was getting in & out - & his tip (with no word of thanks).
We used your company several times at our previous house & techs were polite, took their time & did a careful job with attention to detail.
The one positive thing I can say is that our carpets feel soft & look OK.
Can you make this right? I don't think so. I do not ever want a ZeroRez tech in our house again because thus guy left such a strong negative impression.

Very nice young man. Prompt service. Rugs look so clean and refreshed.