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based on 85241 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Tech was amazing! he was so professional and did a great job. The company however sucks, I asked on the phone how much extra for a spot treatment where my puppy peed. I had cleaned it already just wanted to make sure. She said no problem the tech will give you the price once he is there. I asked her to just give me an estimate and she said not much.
I will never use you again because not much was sickening. He told me after my 118.00 cleaning (which after your stupid fees came to 142.00, the spot treatment was an additional 150.00 nuts! I will also never refer you again and I will tell everyone how much you rip people off.
Zerorez does a great job. But Pricey! Even with the promotions!
Techs are always nice and on time! The carpet cleaning is the best!
Professional, excellent work
Tyrone was great, professional and a good representative of the company. We will likely use zerorez next time. Scheduling was flexible and we were able to get the work done when need. Thank you.
Easy to schedule, courteous technician and good communication and quality work.
Carpets come out clean and fresh, no odors or residue.
Always love the job I receive when I use you. Always very respectful and professional and make the carpets look great!
David Mitchell and his assistant arrived early, explained the process and got to work. They were very personable, efficient and worked well together. I was very pleased with their final work and with the Zerorez process.
The empowered water.
Commercial service at not crazy prices!
consistant and love your workers..
Fantastic service! My carpets look brand new! Mathew was so respectful and professional. Great experience and I will definitely use zerorez again!
So far, I'm not sure. 24 hours later amd my carpet is still wet and smells terrible. I'm really disappointed any going out gets better. :-(
Fast service, polite technotion, good results.
Love! Friendly and great service!!
Care of my carpets given by the technician
Zerorez does a good job with carpet cleaning. The gentlemen that came to my house on July 18, 2022 did a good job and they were professional and very curtious.
Everything! Smooth process, Matt was very polite and professional, and the floors look amazing!
Extremely polite & friendly service technicians and reservations specialists. Excellent job - well done!
I had a great experience with Zerorez. My technician was efficiently and friendly. My carpet looks fantastic.
Not as clean as I had hoped.
Friendly staff
I am very pleased with your services. The technician did a great job. He was on time and very efficient. But I am unhappy about the cost this time. I had called to take advantage of your sale. But did not get the sale price. Also the girl on the phone said it was 30.00 each room for protection but I was charged 35.00 each room.
Technician did an excellent job. Ron.
Love everything about products and service!. Our technician did a fantastic job. Will definitely request he come back for future service!
I have used Zerorez for years, they do an excellent job. This particular home had lots of stains in the great room,, They did a fantastic job of ckeabubg!
Amazing dependable service
Easy to schedule
Showed up on time
I had used zerorez in the past and really liked them, but this time I was very disappointed and will not use them again. The rugs appear to be ok, but the tile cleaning was not. I pointed this out to the young man, and he said he had done all he could. After he left, I was able to scrub out a grout stain with cleaner and a sponge so he could have done better. The biggest issue I have is when they cleaned up their mess, they used the mop they had cleaned up the dirty tile with. This left a film all over my wood floors which I have mopped 4 times and can still not remove all of the film. I have my house on the market to sell and this film on my wood floors is an issue. I will not use this company again and I will contact all of my friends that I had recommended you to previously and tell them not to use you. I paid a lot of money for this mess.