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based on 84523 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service.
The employees were heated. From the customer service to the guy who did our carpets.
I think the rug could of had the edges done more.
Our carpets, especially in the main area were so horrible as our older dog had a stomach ailment that caused diarrhea all over, They treated the whole house with a topical spray and it removed every single spot. Our carpets look AMAZING!! They have always done a great job. Zerorez technicians are always so polite and prompt. They don't oversell or try to get me to buy items I don't need or want.
On time, professional guy, easy to sign up, clear pricing. Guy was efficient, respectful and knowledgeable.
Very professional, friendly and accommodating. Will reccomend and use again!
Super nice people. Polite, patient, friendly, respectful.
Less residue and faster dry time
They came early and were finished quickly. I was very happy with Zerorez.
No pressure tactics, I wasn't being upsold. Tech Jeff was so professional and friendly. Carpets look great
Ceasar was very professional, prompt and polite. He got the cleaning done with no disruption to the household and the result was fantastic. Could not be more pleased.
Thorough cleaning and excellent service person.
we always have knowledgeable and pleasant people who do a good job.
My carpet is over 15 years old and was looking pretty bad, but after Bryan cleaned it, it looks amazing. This is the 2nd time I've used their service and I am a fan.
Now that my carpet has dried, I can still see stains. I have used your company a few times and was always impressed by how my carpet looked afterwards but this time, not so much.
Always use chemical free cleaning and excellent technicians!
Ramon was excellent! He took the time to explain the services that he would do for me and took his time I cleaning. Everything turned out amazing!
Technician was super nice and friendly. Very professional and did an excellent job cleaning our tiled floor. Would highly recommend the service. Our floors needed a deep clean after closing and had so many people walk through it.
got it all nice and clean
I love that my carpet is fluffy and clean!
You did great. My wife said everything went beautifully. Thank you.
The first cleaning was not good. There was a white milky substance on the grout. Harold came one week later to redo the tile and grout. He worked very hard and I am sure he did what he could with what he had to work with. The grout is now left with light and dark areas throughout. I have a floor that looks worse after two cleanings than it did before it was done. I can’t imagine how this can be remedied.
Profesionalism
Always on time and do a great job!! I have used this company for years and have always been very happy with end results!
good job
Friendly and informative
This is the best carpet cleaning company I've ever used. It's amazing how it pulls the soil right out of the carpet. They really get the carpet clean and it last a long time. I like the product they use because it doesn't get the carpet so wet as other cleaners do. I highly recommend this company.
Clean Carpets Polite Professional Rep on time service
Your technician did a great job. He was very polite
Got in and did the job with very reasonable time. Carpet looks good!
I have already told someone about Tyre and they will call ZEROREZ
Hello - first, our tech was great. However, this is the second cleaning from Zerorez and our carpet is crunchy. The first time we had it done, it was worse but we thought we'd give it a second chance. This second cleaning, the carpet is still crunchy. Also, we had pet stains and they smell extremely bad. I mentioned to our tech that we paid $150 last time to have them treated and this time they were worse.