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based on 85818 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals, reliable service, good communication, carpets look great when finished.
Great service.
Thank you.
First off you don’t move furniture of any type at all. Then you guys showed up a hour early and no call then sent a trainee to do the lead tech job to ask if it was ok to be early. So your communication sucks and then i was surprised that the techs didn’t offer to seal the grout or to do upholstery or any of the carpets. I said I would try you guys out and I won’t use you guys again. Don’t get me wrong the techs where nice. But having been in the business for 13 years I find it interesting zerorez Doesn’t offer other services
The employee was super nice and tried to make things right but there are several yellow stains throughout the carpet that he was not able to remove. Not sure why because other areas came out fine.
I feel like you are extremely overpriced for the amount of work done. And I think the only thing that could be made right would be a partial refund.
I wouldn’t want the service technician to come back as he did his best and that would feel uncomfortable
Prompt, efficient. Job well done.
Our tech Spencer K was great
Your tech did a great and efficient job . Floors look great.
Your technician was ready nice helpful.
Easy to schedule. Fast accurate quote. Reasonably priced. Fast, friendly technician. Carpet is VERY clean!!
Love this service, only people I like to have clean my carpets, showers, floors etc. Gentleman who came was as usual with this provider did a great job and was personable. I would not use any other provider to touch my carpets!
Technician was determined to make sure I was pleased with his work.
Professional people. They did an amazing job. Will not hesitate to contact them again.
I am impressed with your system because my carpets are thoroughly cleaned. No carpet stiffness. The carpet dries quickly too.
I don't really understand how it works but please continue. I tell all my friends with carpet about Zerorez. Thanks, Sue
Zerorez was very efficient, on time, and the technician, Kobe was very good in explaining the whole process.
Your product is very good plus I had a young man who did a beautifuf job beside being very polite and helpful. His name was David Mitchell.
No soap, dries quickly for carpet cleaning.
Very happy with the technician and how clean my furniture and rugs are. I will be having you guys come out every 6 months-1year. Thank you for the wonderful customer service.
Mathew did a great job, very professional, and informative.
Great product. Great service
Your staff , your cleaning and the outcome were perfect!
Easy to schedule. Very fast & great job
I've used Zerorez services for years -- obviously I like their work. I have also referred them to many friends. Thank you, Zerorez!
Normally I love Zerorez but the carpet didn’t even look clean after the service this time.
Very professional and reliable. The quality of the cleaning process. I feel confident that my carpets are really clean.
Great service from office and field employees every time
We like the fact that you do not use detergents that can leave behind residue that can cause the carpets to collect more dirt. Your employees are prompt polite and professional. They not only do what you ask them to do but are educated on the process and can recommend methods to give you more of what your are looking for and are transparent about potential expenses that come along with those recommendations.
You do a great job and your employees are polite and aim to please. Thanks!
he was great
I had high traffic in my bedroom. Zerorrz was able to get everything out except for 1 spot. They did an excellent job and cleaned up afterwards!

We were not pleased with the cleaning of our tile. The grout was left discolored, and the tile itself has a tacky residue feel to it. Nothing worse than feeling like you wasted money.