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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals, no residue. Good job every time. Would like to know in advance when coming to Oliver Grove Condominiums agaim.
The individual who came to my home was very polite and professional. Unfortunately… She was a little abrasive with the equipment. At the end of the job I had markings on my floor boards and furniture.
I also went into one of the areas where a deep clean was to take away urine from my dog and when I knelt down to smell the carpet I could still smell the urine. I’m not sure the service really took care of the job.
Again my technician was very sweet and I know she did what she could. I just wasn’t really impressed. Especially since my home is pretty well kept. I expected more since it was $20 shy of $700 total.
Service technician was very knowledgeable and so helpful!
Edges were not done at all. Spot on carpet was not communicated to me at time of service that needed more attention for additional fees.
The subextraction! And the customer service is outstanding. My carpets always look and feel new!
Have had carpet done before. Service is great the job is always done well. Thank you
Very professional
On time, clear communication.
Cesar was fantastic and my carpets look great!
Thank you ZeroRez!
great cleaning
Customer service from our technician was amazing. Showed up on time (actually a little early which was great). Carpet is like brand new again. 100% all oder gone! Highly recommended and I will use again in the future when needed.
The service always on time.
She was very professional and did a great job! My tile was very dirty and looks new again.
Trey was very efficient and courteous. Carpet looks great! No chemical smells. On time service. Would use these folks again
Carpets are not crunchy and smell very clean. Tech was polite, respectful and did a great job!
The technician was on time, very courteous and thorough. He did a great job!
Professional, friendly, and the carpets come clean.
Super easy to schedule! Availability was not bad at all! Austin the tech was great at showing up early (with a friendly heads up) and getting straight to business.
Cleans the carpets well. Competent service staff.
Friendly and efficient technician. He did s great job!
I love the service provided by Zerorez: the quality of the work, the courtesy of the workers and the fact that they are always on time.
Scheduling was easy on website. Technician was friendly and did a great job
Professional employees,
Technician came on time and did a great job. I like the way the carpets look and feels. I’m confident that they are really clean and they dry quickly.
GReat!
You were here early and your Tech was very good. He was very polite
professional, knowledgable tech's, prompt and always a great results!
The service is always high quality. Quick, efficient, and clean carpet/tile in a job well done. No crunchy feeling on your feet and all dry in a few hours! Perfect
My living room sofa has marks where it was cleaned, which I have photos of. I have tried over the last few days to rub out these marks with soft towels, but there are 2-3 inch tracks along all of my cushions. There is a particularly noticeable mark on one of the cushions that is a lot lighter than the rest of the fabric.
The carpets have a rough feel to them, not a soft feel as promised and spots are coming back. I am disappointed and will not recommend Zerorez to my neighbors or friends. I DO NOT want the original fellow who cleaned to return. He tried to be friendly and informative, but talked too much.
Name removed

The last 2 guys that came to clean my rugs did a great job! They were very thorough and v ery professional.