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based on 85236 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You guys do a really great job!
I’m very happy with how clean the grout turned out.
You were able to squeeze me in the same day I called, your techs were on time and courteous. My carpets were very old and heavily stained and turned out much better than expected. They also dried pretty quickly! Thank you!
The service person, Trevor, was polite and thorough. He explained the different options for carpet cleaning. The price was reasonable, too.
The tech thst came out did an awesome job on the floors and carpets. He was early courteous and professional. Will definitely use you guys again
Professional from the first contact on the phone making the appointment.
Carpet looks great! Quick, efficient and respectful!
Everything was good just disappointed with the results, even with the extra treatment for the pet stains it still didn’t remove the smell, initially it seemed like it did but today I can still smell it. Was told the extra treatment was guaranteed to get it out and that after treating it the black light showed no signs of it being there but the smell is still there so not sure why that would be unless it wasn’t fully removed.
Cleaned our entire tile floor. Never looked so good!
Efficient, explained how the service worked and products, was very pleased with everything and would refer this company to all.
Clean carpet with no residue!!! Great employees!
Corey did an incredible job. Our carpet almost looks new again and we have four dogs!
Young man was very nice. Did fine on all but main bathroom. As he left told me could not get around stool which is very bad and now I will have to do it. He also told me to give him a 10 rate. So knew did not earn or would not tell me. Is that how are taught by you.
Carpet stains were removed. Friendly service worker.
Trevor came out to clean our carpets and was was very thorough and polite! I would request him in future.
Great job cleaning, on time and friendly technicians!
The rep was professional and nice. The quality of the carpet cleaning was poor. Our carpets have minimal traffic and the traffic areas were still present when the carpets dried.
The tile and the grout look good, though.
Unfortunately the carpets don’t look any different. The rep actually told me that there was minimal dirt picked up. He was thorough and went o we the areas repeatedly he said and told me the darker areas would go away when the carpet dried. They didn’t. I do have pictures if you’d like to see.
To rectify the issue, we’d love the traffic areas cleaned so they aren’t present. If that isn’t an option, I’d like to be reimbursed for the carpet cleaning.
Thank you.
You have been doing my carpet for years, I've been very happy with your company.
Our last carpet lasted 12 years. We have new carpet and had Ryan clean it.
Very happy with the results. Your highly qualified representative did an excellent job.
Trevon did a great job. My rug looks beautiful!
EXCELLENT cleaning job!! My couch and tile floors are like new again!
Everything
I used Zerorez when I lived in KC and loved how clean my carpets came out looking.
Cleaner is respectful of our home
Cleaner explains the process
Results are great
Process dries quickly
They show up on time. They are thorough. They work miracles. I am very allergic and have no effects from cleaning. I use them every three months for years. The best.
On time. Great job.
Everything comes out spotless and super clean! I did have my neighbor Cindy Turner try you and she was pleased as much as I am!
Staff was knowledge, courteous and informative
This was our first time using Zerorez to clean our kitchen tile floors. We were very happy with the result. Brian G. arrived on time, was friendly and courteous and appreciated that he listened to our concerns. Brian went right to work and made sure after he had finished that we voiced any concerns we may have had. We had no concerns and will be using Zerorez for future cleaning and for other rooms. Great customer service, thank you Brian G.!
Quick, efficient, and great communication
I had a great experience. You guys communicated, kept your commitment. The technician was punctual, courteous and quick All around you guys were professional. I will be having you back.