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based on 85235 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fair price. Great customer service.
I love everything about Zerorez!!! The employee who was sent to do our carpets was amazing! He was very professional and polite. He took the time to explain what he was going to do and what my options were. He was not pushy on trying to add on more. I really appreciated him being able to answer all my questions. I would highly recommend Zerorez.
I had a difficult job but it was done beautifully, thank you!
Fast and quality service
Jessie was very thorough in cleaning our tile, grout and carpet and returned our light grout pretty much to its original shade in front of kitchen and bathroom sinks. He was friendly and went through several procedures to achieve above results. Thank you Jessie and Zerorez!
No scent
Punctual, called prior to arriving, thorough and the service tech was very good.
I have used Zerorez for many years. The service is wonderful as is the result.
Great customer service and he did an excellent job!
Zerorez did an excellent job cleaning my tile. The technician was friendly, on time, and efficient.
John, our technician, was pleasant and polite and did a great job. He worked hard and sincerely cared. Your technicians are consistently professional. We have already referred you to a friend this week.
Great service tech
Everything!
I guess I expected a better clean
QUICK AND GOOD AND RESONABLE
The guy that came did a wonderful job. Thank you!
Technician was absolutely amazing did awesome job!!! I am very very very satisfied with his service!!
Reliable, great customer service, affordable prices, wonderful results
I appreciate the timeliness and professionalism of the team that came to clean my carpets. They did a great job and I will have Zerorez back to clean my carpets when the time comes.
The floors are very clean once done Friendly and courteous staff
The tech was nice; however, he left a considerable amount of residue on the floor, more so than the previous two times we have had services. Thank you.
I didn’t realize just how dirty the grout in my tile floors was until I had them cleaned by Zerorez last week. It’s like a whole new floor!
How well the carpets get cleaned and the timely and professional employees
My carpets were crunchy and I thought you left no residue. My master bed room still smells like pee and I paid extra $40 for some stuff to fix that. My issue is I don’t have time to move furniture all around again. But would like the master done again because of the smell.
It was our 1st time using your company. We had an excellent experience! Jeff came to our home and he was extremely punctual, professional and personable. He also answered some questions for us about floor care in general. We had tile and grout cleaned and it turned out fabulous.
Professionally done.
Environmental
on time - friendly tech- clean carpet
Zerorez has been great in the past for cleaning our carpets but I’m very disappointed in the result of the tile cleaning. The tile is less than 2 years old and in perfect condition, the grout was just looking dirty in areas. Now, after your cleaning, the tile and grout looks just like it does after I steam clean it myself. $300 completely wasted.
I absolutely will not make that mistake again. Honestly, if you can’t clean grout, you shouldn’t be in the tile cleaning business.
Prompt service. Knowledgeable and efficient technicians.