Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85235 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2022 — Rated 10 out of 10 by Jennifer Davis Zerorez Phoenix
What do you like about our products and services?

Timely appointment. Cleaned a large number of offices very quickly. Carpet was very clean. The technician was very polite and helpful. Very reasonable cost.

Report a concern   October 3, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Quick efficient and clean

Report a concern   October 3, 2022 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

We like that the water used to wash the carpet isn't full of soap/chemicals.

Report a concern   October 3, 2022 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

First of all, it worked. My tile and grout were really bothering me. I am no longer able to scrub the floors by hand (as I did for many years). I have tried other tile companies but have never been satisfied. I have even stopped payment until someone came back to fix my issues. This was not the case with Zerorez. I also have always been impressed by the technicians that have been here for service. This time it was Jesse. He was wonderful! I will not hesitate to call again for addition services.

Report a concern   October 3, 2022 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Our technician was awesome…did a great job

Report a concern   October 3, 2022 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

My tile and grout are so clean! Thank you, John!

Report a concern   October 3, 2022 — Rated 10 out of 10 by A.Z. Zerorez Phoenix
What do you like about our products and services?

good service

Report a concern   October 3, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Great service from our technician Kobe. He was very courteous and professional. I plan on having more work done and want him to come back!

Report a concern   October 3, 2022 — Rated 10 out of 10 by Stacie Weyrauch Zerorez Phoenix
What do you like about our products and services?

My carpets are so clean. They are cleaner than Inthought they could be because it’s been several years since we last had them cleaned. Your service men were so kind and polite.

Report a concern   October 3, 2022 — Rated 10 out of 10 by S.O.M.S.P. Zerorez Phoenix
What do you like about our products and services?

the young man who did our service was exceptionally courteous and helpful, careful and speedy. Much appreciated!!

Report a concern   October 3, 2022 — Rated 10 out of 10 by Steven Rice Zerorez Phoenix
What do you like about our products and services?

I always forget how much of a difference the tile cleaning makes in my home! It looks fantastic.
The technician was courteous, professional and did a great job.
Cant recommend Zerorez enough!

Report a concern   October 3, 2022 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Josh did such a great job cleaning the tile and carpet in my home. He was very pleasant and explained what he was going to do and what to expect. My floors look like new. I would highly recommend Zerorez. Very reasonable pricing.

Report a concern   October 3, 2022 — Rated 10 out of 10 by Jamie Tumbleson Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, efficient, and knowledgeable. I could not believe the difference I saw in the tile floor/grout. I was on the fence about having them do my tile floors but it was 100% worth it, they look amazing!

Report a concern   October 3, 2022 — Rated 6 out of 10 by J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My wife prepared a check for payment after the service. She was told at the time checks were not accepted. I suggest you inform future customers ahead of time.

Report a concern   October 3, 2022 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Professional and quick.

Report a concern   October 3, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great job great technician looks better than ever

Report a concern   October 3, 2022 — Rated 10 out of 10 by Becca Madrid Zerorez Phoenix
What do you like about our products and services?

Well done! My technician was fantastic.
Very knowledgeable, thorough and personable.

Report a concern   October 2, 2022 — Rated 7 out of 10 by H.S. Zerorez Phoenix
What could we do to improve?

improve cleaning for deeply soiled fabric. unfortunately didnt remove odor from couch.

Report a concern   October 2, 2022 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

Came back a second time to re-do the cleaning. Much better results and customer service the second time around. Would give them a try again next time.

Report a concern   October 2, 2022 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Excellent job as always. I'm a repeat customer. My carpets look great!

Report a concern   October 2, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is no soapy residue. Your service people are courteous and well trained.

Report a concern   October 2, 2022 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Caleb was on time, explained the process and very professional.

Report a concern   October 2, 2022 — Rated 8 out of 10 by T.S. Zerorez Phoenix
What could we do to improve?

The carpets were a bit crunchy after they dried and still crunchy after vacuuming. After walking on them for a couple of days it wasn’t so bad.

Report a concern   October 2, 2022 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

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Report a concern   October 2, 2022 — Rated 10 out of 10 by April Rice Zerorez Phoenix
What do you like about our products and services?

Your technicians are always the NICEST people who take the time to explain everything they are doing, what you are paying for, and what they recommend. I actually trust what they are saying and don't feel like they are just trying to sell me a product that I don't need. The technician at this last job (sorry I can't remember his name) assessed my situation and gave me several options. He came in, got the job done, cleaned up and left. He also called to see if he could come earlier than the original time quoted which was much appreciated. The products work great, but your people are really what makes me want to continue using the service.

Report a concern   October 2, 2022 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The service and honesty of the technician

Report a concern   October 2, 2022 — Rated 10 out of 10 by Robert Coon Zerorez Phoenix
What do you like about our products and services?

Spencer was extremely knowledgeable about products and services and attentive to detail.

Report a concern   October 2, 2022 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

Very efficient, professional service.

Report a concern   October 2, 2022 — Rated 6 out of 10 by L.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Edges were still dirty and not all dirt and stains were removed.

Report a concern   October 2, 2022 — Rated 10 out of 10 by Linda Gill Zerorez Phoenix
What do you like about our products and services?

I like that you don’t use soap and the carpet doesn’t have that crunchy residue when it’s dry. Our technician , Luis, was very nice and knowledgeable and did a great job. Thank you!


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