Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84517 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2022 — Rated 10 out of 10 by Gregory McCoy Zerorez Phoenix
What do you like about our products and services?

First off, they showed up on time. Also the end result was exactly as advertised

Report a concern   August 7, 2022 — Rated 10 out of 10 by Lynne Riley Zerorez Phoenix
What do you like about our products and services?

The service we get is A+. Technician keeps us informed on day and arrival time. Very friendly, goes over cleaning process before starting the cleaning process. Rugs are cleaned and looking fabulous within a reasonable amount of time.

Report a concern   August 7, 2022 — Rated 5 out of 10 by K.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My appointment for cleaning window was 4 to 6 and I was called at 230 so the tech could come early. I received calls from 2 different numbers and multiple voice mails. Once I got here the tech was impatient and we felt rushed when it wasn't even our apt time. Tech was sitting out side of my house for hours before we got home. Little disappointed

Report a concern   August 7, 2022 — Rated 10 out of 10 by Carrie Hart Zerorez Phoenix
What do you like about our products and services?

On time, friendly, walked through work to be completed. Excellent job!

Report a concern   August 7, 2022 — Rated 10 out of 10 by Debbie Pennell Zerorez Phoenix
What do you like about our products and services?

Tyson did a great job. Floors look great!

Report a concern   August 7, 2022 — Rated 10 out of 10 by Eric Benavides Zerorez Phoenix
What do you like about our products and services?

Very professional, will recommend Zerorez to all my friends and family.

Report a concern   August 7, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Polite personnel, did a great job. Thanks

Report a concern   August 7, 2022 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

punctual..and Tina was terrific.....I would give her a A++++++++

She was terrific

Report a concern   August 7, 2022 — Rated 10 out of 10 by Mark Roberts Zerorez Phoenix
What do you like about our products and services?

The Technician was polite, efficient and did a Great Job...

Report a concern   August 7, 2022 — Rated 0 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I didn’t see any difference in the cleanliness in my tile or grout!!!!! I still have grout stains everywhere. The cleaners were in my house for less than 1&1/2hours.
I would like a refund or a 2nd cleaning for free.

Report a concern   August 7, 2022 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Great customer service
Professional
Great results

Report a concern   August 6, 2022 — Rated 10 out of 10 by Leon Covarrubias - de la Rosa Zerorez Phoenix
What do you like about our products and services?

Friendly service technicians and efficient service that is reasonably priced!!!

Report a concern   August 6, 2022 — Rated 10 out of 10 by Cindy Littlejohn Zerorez Phoenix
What do you like about our products and services?

Did a great
Job
On my furniture! Cesar is
The best. Friendly and
Professional!!

Report a concern   August 6, 2022 — Rated 10 out of 10 by Keith Sheperd Zerorez Phoenix
What do you like about our products and services?

GOOD PROMPT COURTEOUS SERVICE
GOOD JOB CLEAING AND GETTIN OUT SPOTS

Report a concern   August 6, 2022 — Rated 10 out of 10 by Kathleen Roberts Zerorez Phoenix
What do you like about our products and services?

Price. Staff, reliable. Good communication. Dries fast.

Report a concern   August 6, 2022 — Rated 9 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The guys were professional in cleaning the carpets.

Report a concern   August 6, 2022 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Clean without the nasty chemicals

Report a concern   August 6, 2022 — Rated 10 out of 10 by Candace Darling Zerorez Phoenix
What do you like about our products and services?

I love everything about ZeroRez. Our guy was knowledgeable courteous fast clean. Our carpets look better than new. Honest fair priced very reliable. Highly recommend.

Report a concern   August 6, 2022 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Up front and honest and very professional. Very friendly.

Report a concern   August 6, 2022 — Rated 9 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Got my carpets clean. Willing to come back for free if not 100% satisfied.

Report a concern   August 6, 2022 — Rated 10 out of 10 by Carol Rubert Zerorez Phoenix
What do you like about our products and services?

Amazing service and attention to detail. Super friendly and respectful staff !!!

Report a concern   August 6, 2022 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Always get my carpets clean.

Report a concern   August 5, 2022 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

I have been very happy with your employees. I like the cleaning method Zerorez uses.

Report a concern   August 5, 2022 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

I am a long time repeat customer. Every time I have Zerorez out to my home they make my carpet look amazing. The Technician was professional and took pride in his work

Report a concern   August 5, 2022 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

On time and excellent job! Very nice technician as well.

Report a concern   August 5, 2022 — Rated 10 out of 10 by Sandra Fischer Zerorez Phoenix
What do you like about our products and services?

From the call to request an appointment to the completion of the job, I was extremely satisfied. Charles has a calm voice on the phone and made me feel confident everything would be done. He asked great questions to get to just the services I needed.

I was thrilled I was able to get a same day appointment and the crew showed up on time. The crew also was very competent in their job and walked us through the process of the services.

I will only use Zerorez in the future. Outstanding, polite and professional service.

Report a concern   August 5, 2022 — Rated 10 out of 10 by E.O. Zerorez Phoenix
What do you like about our products and services?

Awesome

Report a concern   August 5, 2022 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Polite. Smells nice afterwards, not like a wet dog

Report a concern   August 5, 2022 — Rated 8 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

Have your cleaner know how to use a credit card on file!!!

Report a concern   August 5, 2022 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Great customer service and always a good job. Like the sales


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