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based on 84511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
GREAT JOB.
Our technician was great did a great job. When I called I feel like I gave them a pretty good estimate about how much territory to cover. I also recently had my carpets done and my tech gave me an estimate based on his measurements…. Way less…. I really thick the price was too high
The carpets look brand new! The technician was very professional and efficient and knew what he was doing
Did a good job in cleaning floor tile grout
Clean and efficient
The very old carpet looks amazing. Spots are gone, it dries quickly and there is no chemical odor.
The tech is very nice, not messy and did a great job. It didn't take very long.
I have recommended you highly to several people.
The carpet looks beautiful. Very nice job.
Colby was great. Very professional. My carpets look brand new!
Technician very friendly and professional and all services were explained upfront. After he walked the thru the rooms to be cleaned. No hidden costs.
Job well done.
Everything
I'll be honest from the get go. I'm running out of good things to say about the Zerorez name, the call center, and their techs. I've never, in over 5 years, have had a bad experience or complaints about them. Thank you for the the great service, high quality product, and keeping it affordable even during this difficult economy.
Tech was punctual, friendly, and knowledgeable. I was satisfied with the cleaning.
Great job. Technicians were very nice and worked hard, quick and efficient. No mess and no problems.
My my tile floor looks brand new after the cleaning. We should’ve taken before and after pictures to post on the website because this was the best job I’ve ever seen. Even the tech was impressed how clean it came.
No residue. Was surprised the technician didnt stand the cushions on end to dry so I did after he left. Red spot on chair cushion I wasn't aware of but wasn't discussed and shows.
The technicians are great
We were very satisfied with how efficiently our carpets were cleaned and we would very likely to use Zerorez again. I was very happy that your team arrived early and that our carpets had a good amount of time to dry before we had to walk on them. I appreciate the softness of the carpet and I'm happy that there is no residue left behind.
The tech was very respectful and kind. He payed attention to detail and spoke to me prior to ask if I had any specific requests or requirements. He did a great job. Highly recommended!
They were very quick and on time (early in fact). The carpets were dirty and very worn but when zerorez was done they looked great! Thank you for making my move out so easy!
love zerorez! we will never use another carpet cleaning company!
great service!
The technician was quick and very polite. I like that the carpet wasn't left soaking wet and they looked very nice.
The service was great and my rugs look so much better.
In general we're happy with our service, however there were quite a few spots around the house where dirty water had been pulled up from the tiles and then dried, leaving residue on the tiles.
Cleaning our carpet without soap and chemicals is a major plus, and the end product looks so good! The technicians are always professional and listen to specific concerns. We have been using Zerorez for several years and are happy with their service.
Your representative Jacob was kind, friendly, and did a wonderful job cleaning our carpets.
Having used your service several times in the past, this last time was a disappointment. Your technician, and I use that loosely, was more concerned with getting the job done as quickly as possible than doing a thorough professional job. Within 15 minutes he felt my 3 rooms were completed and was packing up to leave. It took me longer to vacuum those rooms!! Yes I called your office, and yes I had him redo all 3 rooms. I love your product, but you need to have your "service" technicians, take more pride in their work and making your customers happy. I tipped him $10 hoping that maybe he'd rethink, "a job well done gets rewards" with grateful smiles, thank you's, and maybe a extra $ in his pocket.
Cesar and Ethan did an awesome job. I would happily recommend Zerorez to my friends and relatives!
You did a great job on that really dirty carpet. Thanks!
Like the fact no crunchy water is left over on carpet!