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based on 84511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeff was awesome and did a great job
The carpet isn’t crunchy or rough once dried
Your tech was on time and explained the process to me. My expectations were exceeded. I will use Zerorez again and will recommend to others. Great job!
They are always friendly, professional and do a great job. Love the Powered Water.
it took almost 24 hours for my carpets to dry I wastold 4-8!
the gentlemen that showed up were very nice and professional, they did a nice job. carpet looks great and it feels soft and clean. see you next time!
The price was double the estimate - I listed 3 rooms , you billed 2 rooms and a rug.
We didn’t get a call before you came … and you came 3 hours before our appointment window.
Very clean products & very courteous staff.
No residue or chemical smells!
This is the second time we've used Zerorez, once for carpet cleaning and now for tile cleaning. We were very unhappy with the carpet cleaning and now we are unhappy with the tile cleaning. We are not picky people but when we spend good money on something we expect results. As I am out of town dealing with a sick child, our adult daughter let the service team in to clean on Tuesday. When my husband got home he said the floor was not done at all to his satisfaction and that there were streaks and areas that looked like they hadn't been done. To my understanding, they are sending someone out this coming Tuesday to meet with my husband and see what can be done to meet our expectations.
Thank you.
Debbie Last name removed
Three Room Special not so much, up charge to clean walk in closet in Master, Two other Bedrooms closets weren't done.. This was our second time using Zerorez, there won't be a third!!
It wasn’t the service or tech, 3 rooms were always considered my kitchen dining and living room. Because of (what I was told) the new square footage my living is 3 rooms and kitchen and singing is another 3 rooms. Spent more money then in the past . It’s gotten more expensive.
He was efficient, pleasant and helpful.
I was Happy with the outcome but It stayed wet longer than I was told but because I am just moving in it was no big deal. I will definitely use you in the future
On time and very efficient.
The first time I used your company my grout was noticeably clean. Last week I couldn’t tell a difference in my kitchen grout. The grout up to my cabinets looks just like it was before he came here. He was very nice & professional, but I’m definitely not happy about the finished job for $139.00
Tyson was great! He was on time, did a great job! Will have him again
Luis took great care and time to get the carpets, rugs, and upholstery cleaned, not just completed. I could tell he took pride in his work. This is so valuable. He also expressed how happy he is working for Zerorez compared to other companies in the industry.
The gentleman who cleaned both our carpets and our tile did an excellent job. he was on time, cordial, professional. We had a very good experience. I would recommend Zerorez.
Great job and great price!
My carpet has never looked better. When the man from zero res came out here I thought, Oh boy, he's alone. This isn't good. But I was wrong. He was wonderful! He will be cleaning my other two rugs, and my tile. You can't go wrong with zero res, and ask for David. He's the best!
Great job cleaning my carpet
I LOVE how clean my carpets are after a thorough cleaning from the Zerorez tech. From start ( signing up for an appointment) to finish (when Matthew walked out the door), I feel the service was exceptional.
We have used Zerorez for years and recommend the company to our friends.
THANKS for GREAT Service.
First name removed
on time, courteous, did a super job...in and out...floors and carpet looks great
On time, professional and efficient
Very professional service and equipment. Our tile floors never looked better. And reasonably priced
We have used Zerorez several times and reccommend it to friends.
Carpet cleaning was fantastic!
Carpet gets really clean. Easy to schedule. Robert was professional and pleasant.
Your cleaner was efficient, friendly and informative.
Thank you